Team member Caitlin in Tallaght DID Electrical store was a great help. We have a small baby and had been looking all over Dublin for any sort of fans and she was able to assist us in click and collect... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very fast delivery. I ordered a Meaco portable fan air circulator online & it was delivered by courier 2 days later. Very good product so far & extremely quiet. Brilliant to have in this hot weath... See more
Company replied
The member of staff that served us was very helpful and professional. His name was John. We bought several electrical appliances in DID through the years, and quite often going into the store we could... See more
Company replied
Oengus in Wexford was super helpful today, I needed a new microwave but am short on space and Oengus took the time to talk me through the capabilities of the smaller microwaves. The information he pro... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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Thomas in the Drogheda
Thomas in the Drogheda was very knowledgeable and friendly he helped with my purchase making it a pleasant experience. Very professional staff.
13 July 2026
Unprompted review
Daniel saves the day!
Daniel was clear, quick, and well spoken today. I needed a fridge freezer and got one price matched which I was thrilled about! 10/10 experience
13 July 2026
Unprompted review
Had great help form Josh in store
Had great help form Josh in store! Helped us to pick out the perfect dishwasher. Overall the staff was super friendly and helpful.
13 July 2026
Unprompted review
Jack was very professional
Jack was very professional, got everything sorted very quickly. All the necessary information was prepared and presented adroitly - I’m glad I stopped by!
13 July 2026
Unprompted review
Was very cheerful staff
Was very cheerful staff, served me a great pace and staff are clearly well experienced.
13 July 2026
Unprompted review
Luke Kelly
Luke Kelly, who works at DID in Kilkenny, was very helpful in filing a complaint about one of Ninja's products (he called the Ninja hotline). My English isn't perfect, and unfortunately, I don't understand many of the words. However, thanks to Luke, I managed to get through the complaint process without any problems. I just received a new replacement for the damaged part today. I highly recommend purchasing from DID; you can always count on professional help from the store staff. They are completely professional.
9 July 2026
Unprompted review
Team representative Aaron was very…
Team representative Aaron was very helpful, professional and very knowledgeable. Made the whole experience worthwhile and enjoyable. Thank you.
13 July 2026
Unprompted review
Fantastic
Fantastic, Michelle was super helpful in assisting us with all our queries.
13 July 2026
Unprompted review
I visited DID Tallaght about a week ago…
I visited DID Tallaght about a week ago to repurchase my favourite earphones. All staff were incredibly helpful,Making sure i was seen to and got great service. I was served by caitlin at the tills who was very polite and friendly!
I always return for the great customer service and great prices!
3 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Navan store
Went into the Navan store to buy an American style fridge freezer that I had seen online . Unfortunately they hadn't got the stock, Pat who served me checked and found the last one in Drogheda . All sorted very quickly just waiting on my deliver in a few days.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great service by Eoin today in there…
Great service by Eoin today in there limerick store . Sorted everything for me so easily no hassle great knowledge of all the products.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thomas service was very professional…
Thomas service was very professional and helpful.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thomas was very helpful with us great…
Thomas was very helpful with us great customer service delighted with the help thankyou. Donogh Mclean
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Friendly and helpful staff
Friendly and helpful staff, got me what I needed quick and easy.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Dave from Wexford Store was a great…
Dave from Wexford Store was a great help to us and his Customer Service was amazing. Definitely recommend him.
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Buying a gas cooker
I went to your branch in Swords looking for a gas cooker. Your assistant Paul was extremely helpful, going through a few choices before we decided on a model.
The payment process was also very efficient
13 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Trusted advice
Daniel in Lucan was an excellent help when choosing my new TV - very knowledgeable and trustworthy
10 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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