DID Electrical - AthloneReviews 

1,436
TrustScore 5 out of 5

4.9

Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9 Athlone, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I had an excellent experience with DID Electrical. I recently purchased a Mini Fridge Thor and the entire process was smooth from start to finisa. A special thanks to Geoff, I think, if I remember cor... See more

Rated 5 out of 5 stars

Well the man in DID Electrical was professional and good at his job give me a lot of details about the watch I bought in the shop and got 4 more years guarantee of my new watch so thanks conleth Delan... See more

Rated 5 out of 5 stars

Great experience with the lads in DID athlone, prompt service, no messing around ! Sorted me out and a friendly smile along the way which is always important. Much appreciated. Thomas

Company replied

Rated 5 out of 5 stars

Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with e... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9, Athlone, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,436)

11,822 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience with DID Electrical. I recently purchased a Mini Fridge Thor and the entire process was smooth from start to finisa. A special thanks to Geoff, I think, if I remember corect, who was extremele helpful, professional and responsive through the purchase. He provided clear information, answered all my questions, and made sure everything went as expected. O highly recommend DID Electrical for their excellent service, competitive prices, and knowledgeable staff. Thanks again to Geoff and the team. I will definitely be purchasing from DID Electrical again ⭐️⭐️⭐️⭐️⭐️

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Geoff at Athlone DID.

Thank you to Geoff at Athlone DID.
Buying a TV can be daunting but Geoff took us through the options in a very easy to understand way.

It's service like that which builds store brand loyalty.

(Order Number SO26-1271142)

19 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a pleasant experience

We had a pleasant experience, Eoin was very polite and helpful.

14 June 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Employee Geoff knew exactly where to…

Employee Geoff knew exactly where to find what we were looking for. The whole experience was made nice and simple. We couldn’t be happier with the service.

13 June 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great experience with the lads in DID…

Great experience with the lads in DID athlone, prompt service, no messing around ! Sorted me out and a friendly smile along the way which is always important. Much appreciated.

Thomas

8 June 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Very easy to find what I was looking

Very easy to find what I was looking. It was a swift purchase online. It was 2 minutes to get it instore via click and collect. The staff member was fast and very polite

4 June 2026
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

staff Geoff was very helpful.

staff Geoff was very helpful.

31 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Always quick efficient service and good…

Always quick efficient service and good aftercare.very competitive prices.

26 May 2026
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I had an issue with the power button on…

I had an issue with the power button on my Shokz headset. I returned it to Geoff in DID Athlone and they replaced them as they were still under warranty. Superb 👍

29 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great customer service

Great customer service

19 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi There

Thank you for your Feedback we truly appreciate this

Thank you
DID Electrical

Rated 5 out of 5 stars

Good nice product

Good nice product

16 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi There

We truly appreciate your Feedback

Thank you
DID Electrical

Rated 5 out of 5 stars

I was looking for a washing machine to purchase

I was looking for a washing machine and had a rough price in mind so I called into DID Athlone, they had a good selection and different price ranges and I got to have a look at each one before I asked an assistant Michal for help (I like to look at items before asking questions and calling an assistant and don’t like been jumped on when I enter a store) Michal was polite. Knowledgable and I went with what he suggested for me and my price range, DID also had a deal on for €5 delivery and half price installation €20 which was great, I had the option of Tuesday, Thursday or Saturday for delivery, I picked Saturday. The day before I got a text stating delivery would be between 11am and 2pm, 10.45am the next morning I got a call from the driver to say he would be calling in 20mins and he arrived at 11.10am which was great as I didn’t want to be hanging around. Driver took away my old machine and set up the new one and had a rinse programme running to show me it was working, gave me basic instructions and took away all packaging, I’m extremely happy with the purchase and service so far I have yet to use and I will come back if any issues.. will definitely purchase from DID again and I would highly recommend .

12 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi Carina,

We are so pleased to hear about your excellent experience with us, from selecting your washing machine to its delivery and installation. It is wonderful to know that our team provided helpful and efficient service. Thank you for your kind words and recommendation!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service Geoff was very…

Excellent service Geoff was very friendly and great to deal with

15 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi Cathal

We appreciate your kind words about our excellent service. We are delighted to know you had a great experience.

Thanks
DID Electrical

Rated 5 out of 5 stars

Dealt with Jeoff in the Athlone store

Dealt with Jeoff in the Athlone store. He was attentive and knowledgeable. Super helpful and made the experience a positive one.

10 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Thank you for your feedback! :)

Rated 5 out of 5 stars

Excellent service from Geoff from start…

Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with everything I needed. It’s rare to come across customer service at this level. Highly recommend and will definitely be returning. Thanks again, Geoff!

9 May 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time. Thanks.

Thanks
DID Electrical

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