Mr Saif Ramzan was extremely helpful in advising that my 10 year old printer a HP Color Laser Jet Pro M252dw could still be used connecting via a pcl driver to Windows 11 on a new desktop computer.... See more
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Review summary
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Company details
Written by the company
Diamondsource Ltd is an independent Printer and photocopier service company supporting most models of printer throughout the UK
Contact info
27, Glenhurst Avenue, Glenhurst Avenue, DA5 3QH, Bexley, United Kingdom
- 07852322482
- peter@diamondsource.co.uk
- www.diamondsource.co.uk
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Hasn’t replied to negative reviews
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Good experience
Simple & professional process; engineer turned up promptly and then returned with the required parts a couple of days later as agreed. Prices reasonable and although our desktop printer is relatively cheap it was nice to be able to economically repair it instead of going down the accepted route of throwing it away and buying a new one...
Saif is so friendly and we really…
Saif is so friendly and we really appreciate him checking in to remind us if we need a top up. An email or phone call with him is always pleasant and warm :)
HAPPY CUSTOMER
Great people to deal with. Prompt and friendly service and wholly knowledgeable onsite visit. Thank you !
Very helpful advice on the printer to purchase…
Very helpful advice on the printer to purchase and subsequent service.
First Rate Response Times - First Rate Service
Super response times and super service. Diamondsource Ltd have been first-rate on a number of occasions when I have asked for my printer to be repaired. Their response time and their professionalism have been excellent.
If I have a printer repair needed in the future, will I call Diamondsource ?? You bet, 100% I will.
Diamond Source came to fix our faulty…
Diamond Source came to fix our faulty office printer promptly and resolved the issue very quickly! Thank you, will definitely use your services again.
Excellent deal & service from Saif
Having used DiamondSource previously, Saif called with a loyalty offer at genuine discounted prices and complimentary servicing. He was personable, prompt and has provided us with an excellent deal - many thanks!
Bob is very helpful and gives good…
Bob is very helpful and gives good advice on any queries I have regarding choice of printer and set up queries. Excellent service.
Diamondsource aptly named
I agree with the review summary. I have been dealing with Diamondsource for about 10 years and have always found Bob Panting very helpful, professional and friendly. He calls from time to time to check if we need any toner, or anything else. Most recently he advised the optimum printer / scanner for us and arranged delivery before a price increase. The printer / scanner has proved to be very good, and great value for money.
Speedy Repair
The company booked in our repair quickly. The engineer turned up on time, fixed the issue. We did pay a call out charge, however, no other charges were incurred. The engineer spent a long time thoroughly checking the printer. The company called to check everything was ok.
I would definitely recommend Diamondsource
Great job, keep up the good work.
Engineer was very knowledgeable and had…
Engineer was very knowledgeable and had a wealth of knowledge about all printers.
Great Service
Saif was very attentive and helpful. Prompt and efficient service.
Diamond Source
Very prompt in response and always sorts problems sufficiently.
helpful and efficient
Fast response and friendly professional…
Fast response and friendly professional service.
Saif is really helpful and quick
Saif is really helpful and quick! :) thanks!
Diamond Source
We are pleased with our service at Diamond Source. Saif is very helpful and quick to respond to enquiries and arrange for orders to be dispatched.
Very efficient, recommended
Very efficient, skilled and communicative. They serviced our big old lazer printer and it works perfectly. thank yoU!
Satisfied customer
I called London Printer Repairs (Diamondsource) on a Wednesday and their repairer Chris arrived on schedule on Friday morning. My Epson printer had been with a local firm for a month and they had no idea what to do but Chris got it going within a couple of minutes and had completed a full head clean and service in 30 minutes with no extra charge other than the £60 (inc VAT) callout fee. So I'm very happy with the service I received.
We are happy with the company
We are happy with the company, because they are transparent, honest, trustful and they have been through with there investigations, to ensure that all the necessary repairs had been carried out and it was professional with respect from start to finish.
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