Saf made our South America Adventure a true and superb experience from beginning to end! He created a Tailor Made Tour for us from a long list of places we wanted to see and visited. We were exception... See more
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About DialAFlight
Written by the company
- Calls answered LIVE in FIVE seconds
- Good old fashioned customer service
- Best value for money deals. £376 million of buying power
- Expert personal Travel Managers
- Your travel plans automatically updated on the DAF app
- 24/7 emergency helpline
- Triple protection for client money. ABTA, ATOL, Trust Account
- Insider knowledge. Access to fare classes you will never normally see
- Any Air Miles automatically added
- Your bookings help thousands of underprivileged children learn to read
The company brave enough to ask for reviews AFTER customers have travelled...
Written by the company

- We ask for reviews AFTER a customer has travelled. So you get an insight into their whole experience.
- Were our staff friendly and knowledgeable? Did everything work out OK? If anything went wrong while you were overseas were you happy with the way we handled it? Did you need help from our out-of-hours team?
- Many companies ask for reviews at the time of booking. Before they have travelled. When most people are happy!
Contact info
Queen Elizabeth Street, SE1 2BT, London, United Kingdom
- 0330 159 6120
- www.dialaflight.com
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A call late on a Sunday Evening
We were due to fly with Emirates, the day the latest Middle East conflict started, two cancellations later we contacted Matt Power at dial a flight. He managed to book us the last couple of seats on EVA, ( they are excellent). He was friendly professional and interested in our travel plans and gave the option of contacting him any time if there were problems, there wasn’t. Full Marks to Matt. I would feel confident booking with them in the future.
Brilliant experience once again using…
Brilliant experience once again using DialAflight. Talking to a real human being who cares and genuinely wants to help is rare these days , but Connie helped find and book all our flights to india and we knew any problems or questions we had she or one of the team was there to help
I will always recommend DialAflight
Expert service
Expert service, and best air ticket prices are found for you. Guidance and help is available at any time. Even hotels can be booked for you. When dial-a-flight does it for you, you know it's been done the best.
Very good company to deal with
Very good company to deal with , they are keen to help and its good to know that they are there to help if some thing goes wrong …excellent.
Exceptional Experience
The process from initial contact, discussing holiday options, to booking was excellent. Rose at DialAFlight came up with an exceptional deal for us, Hong Kong and Singapore. Every detail that Rosie planned for us was delivered, fantastic professionalism and customer service.
Always available and great…
Always available and great communication. Very competitive pricing and was great dealing with the same person from start to finish. Would definitely use Dial a flight again. Thank you I had a great trip
Booking our latest trip to Las Vegas…
Booking our latest trip to Las Vegas with dial a flight as before we found them to be very helpful, always answering phone calls and emails very quickly, even when having an issue at the airport Shelly soon responded with advice would highly recommend them
Dominic was excellent very…
Dominic was excellent very knowledgeable and always ready to help when phoned. Just returned from a holiday to Australia via Abu Dhabi with numerous flight changes felt safe with the knowledge of Dominic and DailAFlight on hand to answer my concerns Will definitely recommend hm to family and friends
I am a happy and loyal customer of dial…
I am a happy and loyal customer of dial a flight since many many years. They privide an outstanding customer service, are more than helpful and always go the extra mile. I want to take the opportunity to thank the entire team, especially Les and Teddy for their brilliant and professional service and quick respone to any questions. I can highly recomment dial a flight to anyone who wants a pleasent and stress-free holiday right from the start.
Just excellent. 5 ⭐⭐⭐⭐⭐
Just booked our first ever long haul flights with Amelia at Dial a Flight.
We will never book directly online again, Amelia gave really good advice was very knowledgeable and inspired confidence.
Thank you.
Great experience with Damian
I worked with Damian to book a trip with a voucher I had received. He was great in supporting when I still wanted to work through ideas, and we nailed a winner. Highly recommend Damian.
Jade has provided exceptional service…
Jade has provided exceptional service to our family holiday, where she managed our situation with great efficiency and effectiveness.
I would recommend Jade as an Excellent Ambassador for Dial A Flight as Jade has always delivered and exceeded our expectations. Thank you Jade from the whole family!!
Australia flights
My sister and I had booked to fly to Australia via Doha for a family wedding in March. When the trouble began in the Middle East, we were understandably anxious about our travel arrangements. We had booked with Jeff Lee at Dial A Flight, so we rang him to enquire about the situation and he was amazing. He really looked after us, re-booking our flights with a different airline using a different transfer airport. He gave us sound advice which enabled us to receive a refund on our original booking. He was patient, pleasant on the phone and generally put us at our ease. Nothing seemed too much trouble given the difficult circumstances. We had never used a booking agent before but we'll definitely use Dial A Flight again and won't hesitate to recommend the company and especially Jeff to family and friends
Great service as usual
Great service as usual, always deliver a good deal, and always answer any concerns that I have, I've been using Dialaflight for years and will continue to do so.
Service
I just wanted to take a moment to share my experience with DailAFlight, and I have to say it was absolutely fantastic! I had the pleasure of working with John Huff, and I can’t thank him enough for his amazing support throughout the process.
I recently enjoyed a great holiday to Thailand, and everything went so smoothly thanks to John's attention to detail. He handled all my requests promptly and efficiently, which made my trip even more enjoyable. I’ve already referred several of my friends to your service because I want them to experience the same wonderful service!
The pricing was super competitive, and I really appreciated the ongoing communication with timely updates and immediate notifications about any changes. John’s friendly and personable approach made everything feel so easy and enjoyable.
I truly couldn’t have asked for more! Thank you once again for making my holiday so memorable!
I have called and booked through Amy…
I have called and booked through Amy numerous times . She is always very helpful and accommodating to make sure our holiday is exactly as we hope ..
Outstanding Service in a Tricky Situation DialAFlight has provided us with a…
DialAFlight has provided us with a consistently outstanding service over several years and we recommend them whenever the opportunity arises. We recently had a month in NZ which required various flight changes etc due to the ever changing Middle East situation. Oli de Bernier of DialAFlight was excellent and took care of everything without fuss or drama enabling us to enjoy our holiday care free!
fantastic to deal with
fantastic to deal, kept me well informed, my travel manager was Christian Burgess who was exceptional
Would 100% recommend and use again
Would 100% recommend and use again. Leo really helped us out, at short notice, when our Qatar Flights via Doha going to Australia were cancelled due to the war.
Within less than half an hour he had sourced a selection of options for us and was able to put them on hold while we made a decision. Super quick and professional we were delighted that someone else took charge and our dream holiday and family reunion could go ahead as planned
Cambodia and Vietnam - trip of a lifetime.
My third major trip put together by DialAFlight, this one to Cambodia and Vietnam. The tour company used by them in Cambodia in particular was fantastic and the guide for the temples at Angkor Wat was fantastic, taking photos and videos which will live long in the memory. I was extremely happy with all elements of the trip, the hotels and trips and excursions put together by the company.
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