Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... See more
Company replied
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See what reviewers are saying
Heather was full of information about the product she was patient and let us wander round the store without pressure. Eventually when we decided to buy she explained clearly how the guarantee works... See more
Company replied
Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... See more
Company replied
Great service today in Stirling shop as always bought majority of my sofas from there wouldn’t go anywhere else. Great staff very friendly & knowledgeable thanks
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5K reviews
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Georgie - Top Class Service
Service from Georgie was top class. Her product knowledge and patience with my and my wife was brilliant.
18 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Georgia was very professional and an…
Georgia was very professional and an amazing sales woman. Quick and easy process. Always asked if we had any questions highly recommend
18 July 2026
Reply from DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff listen to everything I told her…
Staff listen to everything I told her and we discussed size, deliver everything
17 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Georgia the lady who took care of us…
Georgia the lady who took care of us was very knowledgeable about all the furniture. Very helpful and professional.
16 July 2026
Reply from DFS Furniture - Stirling
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Let me browse in my own time and then…
Let me browse in my own time and then when I was ready to ask my questions the sales assistant answered all my questions professionaly and giving me her full attention.
15 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service and friendly staff
13 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great help from Georgia who sorted…
Great help from Georgia who sorted everything for us and made it so easy to buy our new sofa.
13 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Quick & Easy
Quick & easy process from start to finish! Staff made purchase simple with no pressure for a sale!
12 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Alisha at DFS in Stirling was lovely
Alisha at DFS in Stirling was lovely. Helpful and knowledgeable. Alisha gave me time to look around and was able to answer any questions without me feeling pressured to buy.
12 July 2026
Reply from DFS Furniture - Stirling
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
We bought a corner sofa full of gadgets…
We bought a corner sofa full of gadgets in the Stirling branch looked after by Heather. She was brilliant. We looked so many options and took 1.5 hours to eventually decide and commit. Thanks Heather We really appreciated your patience
5 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great experience
I can't find the girls name anywhere who helped us in Stirling store but she had light hair with glasses and tattoos, she was absolutely great with helping me and my partner get all the information we needed on the couch we ended up purchasing, she made us feel at ease and not like we were making a £2000+ order! She is a credit to your team.
5 July 2026
Reply from DFS Furniture - Stirling
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Staff friendly and helpful with plenty…
Staff friendly and helpful with plenty information
11 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service
Excellent service, salesman was very helpful and explained about colours and fabrics and how to help with a spillage on cloth material also he was easy to talk to and answered all my questions confidently. Ten out of ten for service
11 July 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Lisa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello David,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Our sales assistant was extremely…
Our sales assistant was extremely knowledgeable on products and helpful.
29 June 2026
Reply from DFS Furniture - Stirling
Hello Aileen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. The young man that dealt with my order (Rory, hope I’ve spelled that correct) was polite, friendly, chatty and very informative.
7 July 2026
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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