Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... See more
Company replied
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See what reviewers are saying
Great buying experience, allowed to shop and decide at our own pace but very attentive when we were ready. Explained all the options clearly and also very friendly.
Company replied
Florian who served us is a credit to your company. He was very informative but at no point did we feel pushed into purchasing.
Company replied
The staff was really polite and super helpful My whole experience was definitely first class I am totally satisfied with my purchase I will definitely be using the store in the future
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3K reviews
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Samantha was lovely through out the…
Samantha was lovely through out the whole experience, she catered to our needs of what we wanted
9 April 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good afternoon Mrs Greensides,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service.
7 April 2026
Reply from DFS Furniture - Sheffield
Good morning Christopher,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
My experience was very easy and no…
My experience was very easy and no pressure to buy. We was allowed to view all the sofas without being hassled. Once we had seen a sofa we liked we approached a sales advisor called Kirsty, she answered all our questions and guided us through the sale with ease. She made the whole experience very relaxed and I would highly recommend the store and her to anyone.
7 April 2026
Reply from DFS Furniture - Sheffield
Good afternoon Kris,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
comfy chic
great choice, unbeatable prices, Jenny was very helpful, with no pressure sales
6 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good morning Ange,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff was helpful
Staff was helpful, not pushy. Let us make our decision in our own time.
4 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service from the team here.
I bought a lovely sofa suite from David and the team here last week. I wanted something straight away, so they showed me what stock was for immediate purchase. I am happy with my choice, and every interaction with the team has been friendly, helpful and sensitive to my needs. I moved out of a furnished house and into an unfurnished, so I needed to buy everything in a hurry, I wish all the other purchases were as straight forward! Thanks guys.
25 March 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent staff who were friendly
Excellent staff who were friendly, knowledgable, and not pushy at all. Thanks to Gabby for helping me pick a great sofa at a great price
3 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Sheffield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff were helpful and not pushy
Staff were helpful and not pushy. Left us to decide before returning to complete the sale.
3 April 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, with purchasing buying options, including interest free credit fully explained.
2 April 2026
Reply from DFS Furniture - Sheffield
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Visited 3 times all together
Visited 3 times all together , each time staff member extremely helpful and friendly
30 March 2026
Reply from DFS Furniture - Sheffield
Good morning Diane,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was extremely…
The lady who assisted us was extremely kind and helpful (Jenny)
29 March 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
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