Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas. The who... See more
Company replied
Rehan was particularly helpful. We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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I was served By Arti and she was very helpful and answered all my questions.

Reply from DFS Furniture - Milton Keynes
Well informed, enthusiastic staff made choosing our sofa and enjoyable experience

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Guivanna was extremely helpful and answered all our questions

Reply from DFS Furniture - Milton Keynes
Very friendly servise, helped to answer questions,would recommend to anyone .

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step through each stage and made me feel very at ease.

Reply from DFS Furniture - Milton Keynes
Absolutely fantastic service nothing was too much trouble our sales assistant Lisa was very helpful and knowledgeable

Reply from DFS Furniture - Milton Keynes
Mark was extremely helpful and patient. Took time to explain everything about the items , choices and care.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
We had a very helpful Assistant Giovanna..couldnt do enough for us and explained everything. We could choose what sofa with what colour fabric and feet. Very good service.

Reply from DFS Furniture - Milton Keynes
DFS staff at Winterhill are very friendly, experienced and knowledgeable. It was a pleasure to shop there.
Danielle was very helpful and pleasant, she took time to explain everything about my purchase.

Reply from DFS Furniture - Milton Keynes
Customer service was very professional and the employee was very helpful and was able to reassure me on any questions I had.

Reply from DFS Furniture - Milton Keynes
I’m very satisfied with my experience. The ladies in the showroom were welcoming and friendly, and Anna was exceptionally professional, polite, and helpful throughout. I would highly recommend them to anyone looking for excellent customer service.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Very friendly and knowledgeable staff that understood our needs

Reply from DFS Furniture - Milton Keynes
The staff were very helpful and had a great respect to the customer and never pestered me just made use a wear of how they were and if we need anything just asked

Reply from DFS Furniture - Milton Keynes
Customer service from Rehan was 10/10
Helped to pick our two sofas and designed the lay out for us.
Thank you rehan

Reply from DFS Furniture - Milton Keynes
Really helpful sales lady, was very patient with me trying everything and knowledgeable on the products

Reply from DFS Furniture - Milton Keynes
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