DFS Furniture - Measham Reviews 

3,685
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

Whole experience was relaxed and pleasant - after initial greeting, we were left to wander around at our leisure, being supplied with a tape measure when one was requested. Upon making a decision, as... See more

Company replied

Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,685)

97,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Measham DFS Store

The staff Pete Measham store was extremely helpful and went out of his way to ensure we left the store happy he made several calls and attempts to source the suite that we required finding an failed delivery to a customer that was unable to accept due to delivery issues in Haverfordwest arranging for it to be delivered to Tamworth at a discounted rate most pleasant and helpful person even the cleaner took time to chat whilst we were waiting for Pete to do his things

6 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The salesman!

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale but rather accommodated well for me. Wish I'd got his name!

6 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie was very helpful at your store…

Jackie was very helpful at your store on our first visit. We returned a week later and ordered our new furniture. Jackie was very friendly and talked us through everything. We are very pleased with the service we got at your store.

4 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

All good excellent service

All good excellent service

5 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Couldn't be happier with the customer…

Couldn't be happier with the customer service we received!

4 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Attentive staff but not in your face as…

Attentive staff but not in your face as soon as you walk in.
Explained everything very clearly payments, delivery and aftercare

4 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Sales man was really helpfull answered…

Sales man was really helpfull answered all my questions .was very patient and friendly .as i changed my mind couple of yimes

4 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer care and no pressure sales…

Customer care and no pressure sales people. i looked around at my own time and pace ,no pressure sales at all. I was asked if I needed help but no pressure at all. I chose two two seater sofas and a chair . I liked the two tone effect of the items so I ordered the same colour, very pleased with my choice and I can not wait for them to arrive. All in all first class service.

2 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

First class experience

Staff were very welcoming and friendly. They were able to answer every question I had and offered sound advice.

3 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We were very happy with the sales…

We were very happy with the sales experience. It was very straightforward and would recommend this store to others

2 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Warm welcome

Warm welcome, fantastic friendly staff - Pete was very helpful and knowledgeable

2 August 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Found what we wanted

Found what we wanted, good customer service, by the staff, everything explained well

31 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Essie sofa

My partner and I visited the Measham store today to purchase a sofa for our first home. As first-time buyers, we were unfamiliar with the process, but the level of customer service we received was outstanding.

Although we didn’t catch the gentleman’s name, he was extremely friendly, knowledgeable, and professional throughout our visit. Every question we had was answered thoroughly, and he took the time to ensure we felt comfortable and confident with our purchase. His approachable manner made the entire experience stress-free and enjoyable.

We would highly recommend the Measham store to anyone looking for excellent customer service. This member of staff is a true credit to the team.

30 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely salespeople

Lovely salespeople, knowledgeable and attentive.

28 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Bought a sofa from DFS measham

Bought a sofa from DFS measham. Was very happy with all aspects. The member of staff who dealt with us was friendly, helpful and knowledgeable.

28 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service & information by…

Excellent service & information by Marianna, helping me select the sofas I wanted, explaining about the care and protection for them, great customer service.

29 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The care and support offered by Marianna

The care and support offered by Marianna was brilliant and we felt well informed of sofa care and management.

29 July 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

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