Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
Company replied
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See what reviewers are saying
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... See more
Company replied
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great help from victor
Great help from victor. Knowledgable friendly. Made the process easy!
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Lauren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14 July 2026
Reply from DFS Furniture - Longwell Green
Hello Theresa,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a good sales man he was very…
We had a good sales man he was very helpful and knowledgeable.
12 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
happy to return
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them.
Our salesman Luke was very knowledgeable and helpful, without the pushyness you can sometimes encounter.
The whole purchasing process was very straight forward, we now look forward to the arrival of our new furniture
13 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Corner sofa
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options.
Really happy with the service and looking forward to getting our sofa
12 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We went to our local branch
We went to our local branch, and we were helped by Joe. He was very knowledgable and was able to answer all our queries. Very friendly. They didn’t have the sofa we wanted in store, but he talked us through everything and we were happy to go ahead. Looking forward to delivery day.
10 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I would like to say how happy I was…
I would like to say how happy I was when I walked into your store I was welcome in to a lady called Linda and she was very helpful to me when I was looking for a sofa and she explained everything for the one I was interested in and I purchased in store and she was very friendly to me and my daughter I couldn’t speak highly of her and I will certainly recommend my friends and family to that store
9 July 2026
Reply from DFS Furniture - Longwell Green
Hello Colin,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The person who assisted me
The person who assisted me, was excellent, professional, polite and a credit to your company.
He was the reason that convinced to to purchase the sofa from DFS.
7 July 2026
Reply from DFS Furniture - Longwell Green
Hello Pino,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our buying experience.
A friendly, knowledgeable, helpful, no-pressure approach to our visit. Your salesman gave us plenty of time to browse and decide on what we wanted and discussed all the options that were available.
7 July 2026
Reply from DFS Furniture - Longwell Green
Hello Al,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello Mrs Isobel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, quick, efficient, helpful and overall an enjoyable experience
5 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great service all round…
The salesman Victor was able to answer all our questions and made logical suggestions based on our requirements.
Explained all the terms and conditions in layman's language.
And today the furniture arrived and assembled by 2 very able gentlemen. We are very happy with the furniture and the great service we received from sales to delivery. 👍👍👍👍👍👍
1 June 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom who helped us was great!
3 July 2026
Reply from DFS Furniture - Longwell Green
Hello Georgie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesman was great
Salesman was great, he explained everything to me advised on other products that were available. It was a very good experience.
3 July 2026
Reply from DFS Furniture - Longwell Green
Hello Debbie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS sofas happy and…
The assistant was very happy and helpful, we were happy with the selection of sofas and we found what we were looking for
3 July 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
First Class Service
Andrew was exceptionally helpful and friendly, he made our buying experience a pleasure.
2 July 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
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