We visited DFS in Hove and had a really good shopping experiencia. The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas. There is a huge choic... See more
Company replied
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See what reviewers are saying
Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them a... See more
Company replied
Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... See more
Company replied
The staff (Jess) was amazing, so helpful , calm and explained everything to us in such great detail , she’s a real credit to the team at DFS! The shop had an amazing range of sofas to chose from, we a... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, United Kingdom
- 0333 999 9786
4.8
Excellent
5K reviews
Asks customers to review
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Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Excellent knowledgeable service.
4 June 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpfull gave us all the…
Very helpfull gave us all the information that we required and very freindly and welcoming
3 June 2026
Reply from DFS Furniture - Hove
Good Morning Peter,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Jess was very helpful
Jess was very helpful, clear and friendly. Knew her stuff and made the visit to your store and purchase of a new sofa an enjoyable experience
31 May 2026
Reply from DFS Furniture - Hove
Hello Matthew,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Hove great store
My wife and were looking for new sofas , we visited 4 shops and the lady that served us in DFS(kerrie) was by far the most helpful and most knowledgable , she was able to answer all our questions , if you need furniture I would recommend DFS in hove easy 10 out of 10 , can’t wait for my new sofas , great job 👍
2 June 2026
Reply from DFS Furniture - Hove
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hove
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
All good helpful without being…
All good helpful without being obtrusive, nice coffee and relaxed to thank you
2 June 2026
Reply from DFS Furniture - Hove
Hello Mitchell,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hove
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Kerry was very kind…
Our sales assistant Kerry was very kind and patient. They allowed us as a family to make the right choice and ensured it would suit our needs perfectly. Great guidance given about aftercare and who to contact about problems. Couldn’t fault the sales staff, not pushy just welcoming and keen to hear our thoughts, a real asset to the company.
31 May 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Found Mark ery pleasent and helpful.
31 May 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Hove
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly and helpful…
Staff were very friendly and helpful but not overbearing, they gave us room to look around without pestering. Jess was incredibly helpful and very friendly and polite. They also had a great range of different types of sofas whereas other places I have been the sofas were all very similar.
30 May 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jess met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Bev who looked after us
26 May 2026
Reply from DFS Furniture - Hove
Hello Mrs Charman,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
My first big purchasing after getting a…
My first big purchasing after getting a flat and everyone I spoke to and talk to were not only help full (sensing it was all over whelming making sure it could get it my flat) but down to earth. They talked me through every detail and even triple checked the process of getting in my flat and coming up with solution. Owen and his supervisor were amazing especially on a very hot bank holiday Monday
25 May 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great service from Jess
Great service from Jess, she covered every detail and made our purchase very easy ..
25 May 2026
Reply from DFS Furniture - Hove
Hello Webby,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent supportive staff
I spoke with Gabby one weekend and Chris helped me place my order, both of the team were helpful, firstly helping me to find what I wanted and then giving me full support and instruction upon purchase, I really appreciate the time and service both team members gave to me!
24 May 2026
Reply from DFS Furniture - Hove
Hello Eleana,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful staff member showing and…
Very helpful staff member showing and explaining different options
23 May 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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