Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... See more
Company replied
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See what reviewers are saying
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... See more
Company replied
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... See more
Company replied
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, United Kingdom
- +443339999777
4.9
Excellent
1K reviews
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Mo we excellent with his assistance in…
Mo we excellent with his assistance in making sure all our queries were answered in order to make the right choice of product. Very professional!
10 May 2026
Reply from DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Professional and knowledgeable. A very pleasant experience at the Greenwich store.
The sales representative who advised and assisted me with the sale of my sofa was professional, knowledgeable and helped me with making my final decision to purchase my sofa. I would recommend DFS to friends and family based on the experience I encountered and i will be visiting the Greenwich store again within the next 6 - 9 months to purchase another item - thank you :)
4 May 2026
Reply from DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
It was a great shopping experience
It was a great shopping experience, the staff, especially Sameera were very friendly and helpful.
9 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff all very helpful wasn’t pushed…
Staff all very helpful wasn’t pushed into buying anything manager gave good advice regarding size and color sales girl gave good advice too .
8 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Kerry at DFS Charlton was amazing with…
Kerry at DFS Charlton was amazing with me she did went through all with me and the store manager William also help me honestly amazing experience I have.
7 May 2026
Reply from DFS Furniture - Greenwich
Good afternoon Lola,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Helpfull information very good
7 May 2026
Reply from DFS Furniture - Greenwich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service young man named mo…
Great service young man named mo Greenwich dfs very friendly tho shame dfs don't have all sofas to sit on and look at .in the end we choose a corner sofa so looking forward to that .
6 May 2026
Reply from DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service and staff…
Great customer service and staff knowing how much to engage with the customer, but also the need to give space to allow us to make our own choice.
4 May 2026
Reply from DFS Furniture - Greenwich
Good afternoon Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Tom was extremely helpful and friendly
Tom was extremely helpful and friendly. He made us feel very contactable. Did a great job and would definitely return next time we need some new furniture.
1 May 2026
Reply from DFS Furniture - Greenwich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Karima was very helpful
Karima was very helpful, easy going in her approach and very clear communication taking the time to answer all my queries. Now I can’t wait for my new couch to arrive….
4 May 2026
Reply from DFS Furniture - Greenwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Greenwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good morning lshioku,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were all so helpful
4 May 2026
Reply from DFS Furniture - Greenwich
Good morning Caroline,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good morning Thamanna,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Greenwich
Good morning Lauren,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Tom was very professional and diligent - he was very communicative and informative in the sofas we chose. A great person and sales representative of DFS
The sales representatives Tom was extremely helpful- guided us nicely with full explanation and care. Tom knew his furniture and was very helpful. A valuable member to your team I would say.
3 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sameera was very helpful
3 May 2026
Reply from DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Tom at Charlton DFS was great really…
Tom at Charlton DFS was great really helpful and honest.
So please with the service.
Couldn’t recommend enough
3 May 2026
Reply from DFS Furniture - Greenwich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
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