Extremely helpful & friendly experience. The process was made easy by Ben who was super informative and clear on what was required as well as knowledgeable on the sofa itself. Pleasure to deal wi... See more
Company replied
Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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See what reviewers are saying
We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
Company replied
I dealt with all 4 sales agents over a period of 60 minutes, Joanne, Ben, Alan and a forth person who's name I didn't catch. They literally pulled rugs from under tables, moved furniture around, and t... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2K reviews
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We had Jayden as our sales assistant
We had Jayden as our sales assistant, he was extremely pleasant, courteous & knowledgeable .
At no stage did he pressure us to make a sale. He got the perfect balance of giving us assistance and space and privacy to make our decision.
He made us tea and coffee which was very welcome as we took a lot of time to decide what was a perfect fit for our sitting room. Jayden never rushed us.
The whole experience was excellent. We have absolutely no complaints.
I would return there for any future purchases and hope to meet Jayden as our assistant.
I would like to thank him for his help and commend him for his professionalism and customer service. He excels at his job.
19 June 2026
Reply from DFS Furniture - Galway
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience,Jaden was very patient and explained everything well. Well done, thank you.
19 June 2026
Reply from DFS Furniture - Galway
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
Many thanks to JoeAnne and the rest of the DFS crew in Galway, very helpful.
19 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from both Katrina and Alan. We needed very specific sizing and they couldn’t have been more helpful.
17 June 2026
Reply from DFS Furniture - Galway
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great service
Me and my fiancé went in to enquire about a new bed and mattress today and the store employee, Jaden, was so helpful from start to finish and was very thorough with the details in helping us find the bed we wanted. Jaden has excellent customer service and was very straightforward with everything!
17 June 2026
Reply from DFS Furniture - Galway
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service. Ben in particular is a true asset to the store in Wellpark, going above and beyond assisting me with my purchase. He has a depth of product knowledge and was a pleasure to deal with.
16 June 2026
Reply from DFS Furniture - Galway
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful employees
11 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great Sales woman Katrina
I vised the shop on the Friday on spec.
I saw a lovely suit which was great value.
I couldn't resist my own suit was only 2 years old. This suit was very sturdy and well made. My own suit had saged.
Katrina was the lady I delta with. She was so helpful and so lovely to deal with.
Her knowledge was great and made me feel I was making the right choice. Thank you so much Katrina. We made the deal which was the Galwsy store.
13 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Great customer service
Great support from Katrina, she really took the time to show me the different models, fabrics and otions available.
13 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Galway
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
7 June 2026
Reply from DFS Furniture - Galway
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Joanne was just so lovely and…
Joanne was just so lovely and welcoming. Guided us through the ordering process and advised us with care and attention to detail.
6 June 2026
Reply from DFS Furniture - Galway
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Katrina was so helpful and so lovely to…
Katrina was so helpful and so lovely to deal with. Appreciated her for patience and attention to detail
5 June 2026
Reply from DFS Furniture - Galway
Hello,
Thanks for your lovely feedback, we’re glad to hear Katrina met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The easiest and straightforward process…
The easiest and straightforward process of buying a sofa I ever had. The staff were unbelievably friendly and courteous and made my experience very seamless. Looking forward to many cosy days and nights on my new couch. Thanks to Katrina who was amazing.
3 June 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff, informative and knowledgeable.
Very patient with our questions.
Sofa seems good quality and good price with a decent lead time compared to other stores.
30 May 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer care
Excellent customer care. All details explained thoroughly. Very happy customer.
29 May 2026
Reply from DFS Furniture - Galway
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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