We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... See more
Company replied
Location
Switch locationDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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See what reviewers are saying
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... See more
Company replied
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... See more
Company replied
Great experience Lee was brilliant. He was helpful and helped us make the right choice as we was unsure on size and direction. He was very clear and explained clearly what we needed to know. Would hig... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, United Kingdom
- 0333 999 9738
4.9
Excellent
4K reviews
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Great customer service….very welcoming…
Great customer service….very welcoming and helpful especially to our almost eight year old Grandson
16 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Outstanding customer service.
Great choice of furniture. Pleasant setting to walk round. Was greeted in arrival then left to my own devices after being told where things were to be found. Don’t get pestered but staff were never far away. Young man who eventually dealt with me went out of his way to show me what I wanted and let me test out certain features. Very knowledgeable. Excellent customer service.
16 July 2026
Reply from DFS Furniture - Darley Dale
Hello Pat,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
This is the second time we have bought…
This is the second time we have bought from DFS and the staff are amazing so helpful couldn’t fault them.
15 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Gary was very helpful and took time to…
Gary was very helpful and took time to listen and help
15 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We have bought several sofas from DFS…
We have bought several sofas from DFS over the years. Our much loved sofa in our conservatory is starting to show signs of age - so we needed a new one. Yesterday we found one we liked. April did a good job supporting us.
14 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly staff
Friendly staff, we were able to order the chairs we wanted without any issue.
13 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great service from Steve at the Darley…
Great service from Steve at the Darley Dale store. Very helpful and thorough.
11 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were expertly dealt with by Garry…
We were expertly dealt with by Garry who was most courteous and knowledgeable, he helped us in our decisions
8 July 2026
Reply from DFS Furniture - Darley Dale
Hello Andrew,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
good customer service
its a really large showroom with a large number of sofa to choose from. it give you an overall experience of material, comfort, size and other features. so its easy to choose what we want and how we want it in terms of material, colour , size and orientation.
special thanks to Gary who oriented us to shop and helped us with the purchase. service was excellent.
8 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were very pleased with the service…
We were very pleased with the service we received from gary he was very knowledgeable and informative and put us at ease he was very helpful and friendly and we look forward to our new furniture thankyou very much
6 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly team there
5 July 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
5 July 2026
Reply from DFS Furniture - Darley Dale
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Gary was very helpful and friendly
Gary was very helpful and friendly.
Made the process easy and quick.
5 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
We felt very comfortable and relaxed…
We felt very comfortable and relaxed about our purchase. We were put under no pressure at all. Every detail was explained in a very simple manner. Very pleasant. The sales person was very helpful and friendly throughout.
3 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
very professional
We were greeted politely by a lady who allowed us to walk around at ease but when we approached her for help she was amazing she answered all questions with a professional attitude well done Sam thank you for your help ( may be called San)
1 July 2026
Reply from DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Steve at Darley Dale branch was very…
Steve at Darley Dale branch was very helpful and made the purchase a stress free experience. He gave the advice needed.
30 June 2026
Reply from DFS Furniture - Darley Dale
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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