DFS Furniture - Cannock Reviews 

Great experience from start to finish. Julie was fantastic and explained everything in detail and made sure I understood the order. Great customer service and a lovely lady.

Ian was so very patient, knowledgeable and understanding with what we needed. We wasted hours of his day but he never complained. Eventually we found what we hope will be the perfect sofa. We’ve had a bad experience with DFS in the past, but took a chance on Ian’s advice. He couldn’t have made us feel more welcome and relaxed during the whole process.

Ian was really helpful, the staff were caring and allowed you time to shop before coming over.

The employees were very welcoming to the store.

Great customer service and actually listened to what we wanted. Thank you George

Very knowledgeable and able to answer all our questions … didn’t follow us around just let us know they were available if we needed them … found sofa we liked and was ordered and sorted very quickly … overall a hassle free friendly experience

Really nice showroom with staff who were friendly and helpful. Never felt pushed into making a purchase but had everything explained clearly.

Very knowledgeable
Excellent experience

A wonderful experience waiting for my furniture now😊

Was allowed to browse freely and no pressure to purchase, however, staff were available for assistance if and when required
Easy to order furniture once decided
Plenty of choice and options

the fact that the salesperson doesn’t get in your face introduces himself or herself then say feel free have a look any problems or need help don’t b afraid to ask then I’m on my way looking trying out the sofas best policy no pushy salespeople a credit to DFS

We went into your store at J9 as we knew exactly what we wanted but had a couple of questions however we were ignored so went to your Cannock store and saw Sian. What a difference she was super friendly and really knowledgeable, answered our questions over a coffee and popped the order through. This is the 2nd time we’ve used DFS Cannock and always had great service.

Were left alone to browse but knew staff were on hand

When you enter the showroom,the staff let you at ease by simply leaving you alone to browse around,and if you need help just ask,so simple👍,Tracy was very helpful with our purchase from the showroom 5 stars👍👍👍

This was our first time buying a sofa, and Ian at DFS Cannock made the whole experience easy and stress free. He took the time to talk us through all our options, explained everything clearly, and answered all of our questions without ever making us feel pressured. Ian was friendly and knowledgeable, and incredibly patient.

Excellent choice, very competitive prices and friendly, knowledgeable staff! We always buy our suits from DFS.

We were impressed at the support given and never felt under pressure.

Great service from ian, supported us every step of the way

Had a great experience at DFS Cannock thanks to Ian. We were looking at buying a new sofa and Ian was really helpful from start to finish. He was friendly, easy to talk to, and took the time to go through the different options with us without any pressure to buy.
He answered all our questions, gave us some useful advice, and made the whole process straightforward and enjoyable. It’s not often you get such genuine customer service these days, so it really stood out.
We’re really pleased with our sofa choice and appreciate all of Ian’s help. Thanks again, Ian – top service!

They were very helpful no pressure