Good location, plenty of parking, staff polite but not pushy, your left to wander without being bugged. Great selection, any questions were well answered, fiance products are very good, all in all a... See more
Company replied
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See what reviewers are saying
Fantastic service from Sian at the Cannock store! We visited DFS today and were almost dreading entering the store due to the usual pressure selling of most furniture retailers. Our experience i... See more
Company replied
Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... See more
Company replied
Kahem was very informative, knowledgeable and approachable. He explained and offered advice from any of our questions in detail and with a friendly manner This made me decide to order the sofas a... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Watling Street, WS11 1SP, Cannock, United Kingdom
- 0333 999 9746
4.9
Excellent
5K reviews
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Visit to cannock DFS
Visited cannock store twice (2 consecutive days ) was greeted both times by Sian, she was welcoming and pleasant, she reassured us that she was around if we needed assistance but gave us time to browse without bothering us , she was very helpful and knowledgeable with our queries once we had decided to purchase our sofas , a pleasant experience, Sian is credit to the company, well done Sian and thank you .
8 August 2026
Reply from DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very easy and stress free experience
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old son too which is a lovely touch. Thank you Nat :)
8 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, very knowledgeable and friendly.
Pleasurable experience, thank you
8 August 2026
Reply from DFS Furniture - Cannock
Hello Damian,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello Tracey,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Tracy was brilliant
Tracy was brilliant, so easy to place an order with her. Quick and efficient knowing exactly what we wanted
7 August 2026
Reply from DFS Furniture - Cannock
Hello Rob,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great Experience
Great selection of furniture. Staff were friendly and helpful but not pushy!
7 August 2026
Reply from DFS Furniture - Cannock
Hello Elaine,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello Stephen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent staff attention when needed
Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the right item. Staff kept an eye out in case we needed questions to ask but thorn left us to browse with the offer of coffee while we decided. After much deliberation we made a purchase and had a wonderful experience in the store.
6 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Everything was great as it should be
Everything was great as it should be, all over it was a great experience well done everyone 😄💯
6 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Relaxed environment
Relaxed environment, no pressure from staff, really knowledgeable and friendly
6 August 2026
Reply from DFS Furniture - Cannock
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Helpful from start to finish no…
Helpful from start to finish no pressure everything explained
5 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service. 11/10
Buying a sofa is a big commitment. Julie was very reassuring though, put no pressure on me and was lovely to deal with.
5 August 2026
Reply from DFS Furniture - Cannock
Hello Paddy,
We are really grateful for your kind words and for sharing your experience in our store with Julie. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello Louise,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent feedback from the advisor Hakeem
Our experience with Hakeem was excellent with in depth explanation of the product, we are looking forward to receiving our new furniture
5 August 2026
Reply from DFS Furniture - Cannock
Hello Stuart,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We where aloud to Rome the store freely…
We where aloud to Rome the store freely with outbeing hasseled would recamend
4 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Staff were friendly in story and not…
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
1 August 2026
Reply from DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Spot on no pressure 👌👌
2 August 2026
Reply from DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Cannock
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
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