DFS Furniture - Cambridge Reviews 

Excellent service

I was very impressed with Ali he understood my predicament with passed history with another company and gave me sound advice. I just hope that l am as pleased with this furniture as l was with previous furniture l had from you many years ago. Great service all round

I saw Ali who I have seen before on a previous purchase. He was extremely pleasant and helpful and made the process very pleasurable.

Martin was very helpful!

We were welcomed into the showroom and immediately offered refreshment by Shoobo , one of store advisors
We felt unpressured and were unrushed allowing plenty of time to walk around the showroom and decide our options.

We were impressed by the selection of sofas to choose from. We had good advice from helpful staff and did not feel pressured to buy,
On our second visit we chose our recliner sofa, had the great payment deal of up to 48 months interest free payments explained to us and enjoyed a cup of coffee to seal the deal!
We look forward to delivery

Polite helpful sales man - Ali

Really really good service, very helpful and patient. Store also has lots of choice.

The salesman was great

Excellent knowledge and really helpful

Great staff and great service

Disappointed to find I could have received immediate delivery of my recliner chair, same description and colour online. Having to wait 11 weeks to relieve my condition is a sour pill to swallow.

Gary understood our requirement and quickly showed us the sofas we could consider. He was polite, friendly, efficient and patient. He was obviously very familiar with the stock in store and knew how sofas were constructed, from his own experience. We were offered refreshment which we accepted. He was everything we expected of a salesperson.

Staff are great when you know what you need and intend to buy it that day but they should never lie about delivery time frame and should never get your hopes up about items being in stock when it isn't, even the system online is a lie for my chair online says 14days delivery it still hasn't got to the centre yet to arrange delivery and its been 15 weeks and counting i had an update recently sent to my email stating the time frame of when it will hit the centre which is another 2 weeks time if it does get shipped on time then I possibly have to wait another 4 to 8 weeks to have it delivered 😀 nearly 4 months to wait for a chair is ridiculous they really need to make more and have them instock ready to ship out for customers instead of lying about it even a 3 seaty sofa apparently can be delivered to me in 7 days 🤣👍 i call bull- make sure you get them to check the stock and show you the dates and get in writing to make a complaint if need be but other then the making amd delay of the chair the staff were friendly but kinda have to be to make sales and get commission.

Friendly staff. Informed and not pushy. Dog friendly showroom.

Very helpful and massive help on choices of for our purchase

Helpful, friendly & informative. Highly recommend. Great quality sofas.

very helpful staff. would recommend

Great customer service Martin was excellent

Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!

I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you

We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.