DFS Furniture - Bolton Reviews 7,977

Dave made myself and wife very welcome,he explained in great detail all that was asked of him regarding our purchase.
Very professional

Steph greeted nicely when enterung store. Offering help, but not pushy. Good knowledge of products when we needed help.
Very friendly and informative
Would have given 10 star rating if we could.

A lovely buying experience at DFS the sales team and especially the sales person who dealt with me. Nothing was too much to when choosing my combination in furniture. He delivered information on the products and options that was available.

Your salesman was very sensitive to all our needs he didn't rush us and made us feel relaxed and comfortable . Thanks dave

Very helpful staff. They went through every piece of information and always checked everything was okay before moving forward.

Ben was patient, friendly, helpful and knowledgable. Delighted with new sofa, and the ease of the experience

Great service. Very friendly and helpful.

Steph was absolutely fabulous helping me pick out the perfect sofa. She was very welcoming and professional.

Sales rep (Sunny)
Was very helpful

Friendly not pushy salesman Ben took us through everything we needed to know answered all our questions

Steph was fantastic from start to finish. Product knowledge and attention to detail was superb. Advised us really well and made us feel very welcome.

We had a fantastic experience with Ben in the Bolton store. He was so helpful from the day we arrived in April just to browse to then eventually coming back in June to place an order. He answered all my questions, was very patient didn’t rush us once. Explained the whole process throughly and put us at ease.

We recently purchased a sofa from DFS and had a fantastic experience from start to finish. Steph was absolutely lovely, friendly, and incredibly helpful throughout the process. She took the time to explain all the options available, answered all of our questions, and gave us all the advice we needed to make the right choice for our home.
Steph made us feel extremely comfortable and never pressured us at any stage. Her knowledge, professionalism, and warm personality made the whole experience enjoyable and stress-free. Excellent customer service like this is hard to find, and Steph is a real credit to DFS.
Thank you, Steph, for making our sofa-buying experience such a positive one. We would highly recommend both DFS and Steph to anyone looking for quality furniture and outstanding customer service.

Stephanie was really welcoming and made looking around the store enjoyable. She allowed me to take my time and to make the right decision on the sofa I wanted.
She gave me lots of information and advice and made it all easy.
Thankyou Stephanie

Dave was absolutely amazing. Great help at Bolton
Explained everything so well. Thankyou so much. Yogini x

I love the choice i made.Sonny has worked there years and was very helpful

There was no pressure, we had a good look round and the staff were very helpful and guided us through our options.
All information was provided and we left feeling our order was exactly what we wanted.

Really pleased with the service yesterday.
My 90 year old mother was well looked after. she had a really nice coffee and the staff showed her a lot of curtesy and respect.
she was looking for a new sofa which she usually buys from css but thanks to your brilliant staff she purchased from yourselves.

Not intrusive left to browse until we needed help from there very easy process

Everything explained fully no pushy sales person .The assistant was very helpful and proffecional.