Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... See more
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We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Company replied
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... See more
Company replied
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, United Kingdom
- 0333 999 9740
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Nice roomy showroom easy to look at…
Nice roomy showroom easy to look at displays staff were on hand if you needed them but not in your face

Reply from DFS Furniture - Ayr
New sofa day
Staff member was approachable and friendly. Answered any questions I had and did not try to give me the big sale which actually worked in her favour as I left the store after purchasing a new sofa.

Reply from DFS Furniture - Ayr
Sales assistant was very informative…
Sales assistant was very informative and helpful she has obviously been trained extremely well.
If I was to come back I would be looking for her to help.

Reply from DFS Furniture - Ayr
Service
Colene was very knowledgeable, friendly and helpful but not at all pushy. Listened and knew exactly what I was looking for. Well done.

Reply from DFS Furniture - Ayr
Excellent customer service
Excellent customer service, amazing product knowledge and happy to explore various options on the modular sofa design. Nothing was too much trouble, very friendly and professional in store sales adviser named Coleen

Reply from DFS Furniture - Ayr
Excellent sales and customer service
We walked in and had a few minutes to look around before being approached by a member of staff to offer help, this is very relaxing and no pressure into have someone follow you around the showroom ready to pounce for a sale. We had a good few seats on various sofas before Amanda came over a good 20 minutes later to offer assistance, she was extremely helpful and pointed us in the right direction for our needs, we then narrowed down our sofas and eventually came to a final choice on a deal. Amanda was very professional towards us and made us feel very welcome and chatted away to us.

Reply from DFS Furniture - Ayr
The staff member who we were dealing…
The staff member who we were dealing with was so so nice and made us feel so comfortable. When we went into the shop he asked us if we needed a hand with anything, we replied that we having a look. He was really good and granted my wish he gave us time to walk about the shop and for to take my time at picking a suite. We hate going into shops and the staff are in ur face, but not him as he gave us time to have a good look around. Such a lovely boy. I will definitely be shopping there again. Keep up the good work team

Reply from DFS Furniture - Ayr
Staff are a credit to your company…
Staff are a credit to your company brilliant service

Reply from DFS Furniture - Ayr

Reply from DFS Furniture - Ayr
Returning customer due to the service I…
Returning customer due to the service I receive from Ashley, very helpful, very friendly.

Reply from DFS Furniture - Ayr

Reply from DFS Furniture - Ayr
Ashley was wry helpful from start to…
Ashley was very helpful from start to finish and explained everything very clearly to make sure we were happy with everything would recommend anyone to ask for her if ever in the Ayr store

Reply from DFS Furniture - Ayr
We had Colleen as our sales assistant…
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant

Reply from DFS Furniture - Ayr
Polite and informative young man who…
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff

Reply from DFS Furniture - Ayr
We have bought furniture before from…
We have bought furniture before from dfs and always been satisfied with the suite we bought, the sales assistant was very nice,and told us everything we needed to know. Mr Caig

Reply from DFS Furniture - Ayr

Reply from DFS Furniture - Ayr
The staff at DFS Heathfield are very…
The staff at DFS Heathfield are very friendly and helpful and take the time to help you with your questions about your purchase .

Reply from DFS Furniture - Ayr
A very helpful assistant Anthony looked…
A very helpful assistant Anthony looked after me this afternoon when I came into order a new suite, he explained everything in detail, he was very kind and patient a delightful young man

Reply from DFS Furniture - Ayr
Excellent in store service
I visited the store twice before ordering my furniture. Colene, my salesperson was very patient and gave me clear succinct information about the furniture and subsequent delivery. Can’t wait to get my furniture now.

Reply from DFS Furniture - Ayr
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