Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... See more
Company replied
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See what reviewers are saying
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... See more
Company replied
Customer service was great. Just came to see if needed any help then left us which is good. as you don't feel pressure. When we had chosen product the sales rep was very attentive and explained every... See more
Company replied
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Bedford Road, AB24 3LH, Aberdeen, United Kingdom
- 0333 999 9809
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
The salesman was nice and didnt…
The salesman was nice and didnt pressure us into buying the sofa and was helpful and answered all my questions
21 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Staff very friendly
Staff very friendly, helpful and explained everything to make my purchase easier to complete.
22 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Details were clear
Details were clear, coffee was offered. Overall an easy purchasing experience.
20 June 2026
Reply from DFS Furniture - Aberdeen
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS, what you would expect
Lee was very helpful and fully described the sofa functions completely. Very informative on the extras available. All in all a good experience.
20 June 2026
Reply from DFS Furniture - Aberdeen
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We went to buy a sofa and were met by…
We went to buy a sofa and were met by Chris. What a lovely gentleman, he made us feel so welcome and his knowledge about the range of sofas was exactly what we needed. He explained everything and how the whole ordering process worked. We were delighted with the professionalism and would highly recommend this store.
18 June 2026
Reply from DFS Furniture - Aberdeen
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very good
Very good, friendly service, good knowledge of products and no hard sell - very impressed.
18 June 2026
Reply from DFS Furniture - Aberdeen
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Staff were very helpful when I was…
Staff were very helpful when I was quite particular about colours, was able to
View samples in store
17 June 2026
Reply from DFS Furniture - Aberdeen
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Our purchase
Very helpful. Took the time to explain everything, answer our questions and measured to make sure that the purchase would fit through the door.
17 June 2026
Reply from DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service, explained everything clearly and pointed us right directions of a sofa.
16 June 2026
Reply from DFS Furniture - Aberdeen
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Reply from DFS Furniture - Aberdeen
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very good experience from start to…
Very good experience from start to finish, the girl that served me was amazing explaining every detail and also had a lovely cup of tea 🤗
8 June 2026
Reply from DFS Furniture - Aberdeen
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello Mariya,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
No messing straight to were you want to…
No messing straight to were you want to be we now have what we want
6 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great attentive service and very professional…thankyou
Great service and very professional…Thankyou…👍
13 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I visited for the second time in a…
I visited for the second time in a buying journey. It is very satisfactory over time and worth the money. I would like to recommend DFS for sofa purchase. The staff was very good.
13 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Linda Minda
assistant (Ashleigh) very good service and extremely helpful with good
Knowledge of what we needed
13 June 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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