Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... See more
Company replied
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Review summary
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I was looking for new oven gauntlets. I had originally ordered these items on Amazon, but after they completely messed the order up, I cancelled it. I ordered directly from the Dexam site and found th... See more
Company replied
Bought a wok lid from Dexham. Excellent service. Exactly what I was looking for and it arrive the NEXT day!!! Defo recommend this company.
Company replied
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
Company replied
Company details
Written by the company
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Contact info
Holmbush Industrial Estate, GU29 9HX, Midhurst, United Kingdom
- cs@dexam.co.uk
- www.dexam.co.uk
4.7
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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No complaints experience of A First Time Customer though the packaging…
No complaints though the packaging could be better.
29 July 2025
The company got the item delivered…
The company got the item delivered easily and as predicted. My experience was good.
The item was interesting. It was just the right size. I am considering how well it cooks. The flat bottom is for stability but doesn't heat as well as
a rounded base.
28 July 2025
Reply from Dexam
Thank for you for taking the time to leave us a review, we really appreciate it! Very glad to hear you're happy with your experience of shopping with Dexam.
Very happy with my purchase and the…
Very happy with my purchase and the buying experience
25 July 2025
Reply from Dexam
Delighted to hear you're happy with your purchase! Thank you for taking the time to leave us a review, we really appreciate it.
Reply from Dexam
Thanks for taking the time to leave a review, Gareth! We're delighted to hear you're happy with the quality and delivery.
Excellent
Excellent. I was only looking to replace a cleaning cloth that I had been given as a present, the one with a fern on it. I looked online to see what else they had and purchased fern tea towels, cleaning cloths and an apron. (Also for a good friend who was equally delighted). I limited my purchase as I did not know the quality. However, the tea towels and apron are very cleanable, washable and soft. Not like some where you have to launder them for years beforehand. They are usable and ready to go. I will go back online to order the oven cloths and several more tea towels, cleaning cloths and perhaps some more aprons as gifts for very good friends for Christmas!
8 July 2025
Reply from Dexam
What a wonderful review, Nick, thank you! We're delighted to hear you're so happy with your purchases.
Sales and service excellent.
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requirements from them again.
Highly recommended.
Thank you
Moyà Stevenson
9 July 2025
Reply from Dexam
Thank you, Moyà, for taking the time to leave us a review - we're so happy to hear you're pleased with your purchase and the quality of our products!
Reply from Dexam
Thank you for taking the time to leave us a review, Sally, we really appreciate it!
Gorgeous tableware.
Gorgeous tableware.
I was so impressed with my purchases, I ordered some more for my son and daughter in law!
17 June 2025
Reply from Dexam
Thank you so much for taking the time to leave us a review, Helen! Delighted to hear how happy you are with your purchases :-)
My next day express delivery stuck…
My next day express delivery stuck somewhere in Parcelforce and I am unsure if I want to be further entertained with the parcel. As per telephone call staff seemed to be friendly but the courier should have been updated to DPD.
5 June 2025
Reply from Dexam
I'm so sorry to hear this! I have passed this information on to our customer services team - we pride ourselves on our delivery service, so this is very disappointing to hear. Please look out for an email from cs@dexam.co.uk
Many thanks, Alice
I ordered on Sunday 1st June and the…
I ordered on Sunday 1st June and the shipment still hasn’t arrived despite stating 1-4 days delivery.
2 June 2025
Reply from Dexam
Hello Harry, I'm so sorry to hear this - please leave it with me and I'll find out what has caused the delay. Many thanks, Alice
Reply from Dexam
Thank you for your review, Christine, we really appreciate it! Delighted to know you found the ordering and delivery process easy.
Reply from Dexam
Thank you for leaving us a review, Ferzan! We're delighted to know your experience with our products and services was a positive one.
Wanted something
Wanted something! You stocked it! I ordered it and it arrived here! No fuss and fantastic service! Value for money!
21 May 2025
Reply from Dexam
Thank you so much for taking the time to leave us a review, we're delighted to hear that you're happy with all aspects of the service!
Reply from Dexam
So happy you're happy with the products, ordering, and delivery, Amanda! Thanks for leaving us a review, we really appreciate it.
Reply from Dexam
Thank you for leaving a review, Suzanne, we really appreciate it. Very glad to hear you're happy with the product and delivery!
A few years ago I purchased some of…
A few years ago I purchased some of these Tea towels at a garden center, they are great old fashion large and absorbent went back to buy some more and found they were no longer stocked, so purchased direct from Dexam arrived when said and very please with them, they are the best tea towel to use.
6 May 2025
Reply from Dexam
Thank you so much for taking the time to leave us a review, Roger! We're delighted to hear that the tea towels continue to delight.
Reply from Dexam
We're delighted to hear it, Sadie! Thanks so much for taking the time to leave a review, we really appreciate it.
Reply from Dexam
Thanks so much for taking the time to leave us a review, Julie! We're delighted to know you're happy with the apron!
Reply from Dexam
We hope you enjoy using the product! Thank you for taking the time to leave us a review, we're glad the delivery was swift :-)
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