After reading lots of worrying reviews on Facebook and here I just wanted to say that our experience has been excellent. After BA cancelled all flights to Abu Dhabi we spoke to D2, got through quickly... See more
Company replied
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After reading lots of worrying reviews on Facebook and here I just wanted to say that our experience has been excellent. After BA cancelled all flights to Abu Dhabi we spoke to D2, got through quickly... See more
Company replied
Excellent App and website, well laid out and lots of choices! We were looking specifically for a hotel, easy to filter and search with almost immediate confirmation. Great option available, dependent... See more
Company replied
About to travel after booking months ago with all respective hotels confirming and then they cancel your booking just before traveling - no alternative no solution. Avoid this website unless you want... See more
Company replied
I booked a hotel in London through Destinia as it was a lot cheaper than booking directly or through other 3rd parties like Booking dot com. I was a little apprehensive but it is legitimate and there... See more
Company replied
En la Agencia de Viajes Online Destinia.com le ofrecemos las mejores ofertas en hoteles, vuelos, apartamentos, alquiler de coches y cualquier servicio relacionado con los Viajes. 902 303 555
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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We had the honor of booking a hotel in Luga through you and the hotel was very good and the price was great. We will tour for two weeks Northern Spain by car. Hopefully we will continue to work together in the future 🙏

Reply from Destinia
Best value price and ease of booking online.

Reply from Destinia
First time I used Destinia. Found it easy to use, very competitive pricing, comprehensive confirmation including all important details.

Reply from Destinia

Reply from Destinia
On Google, Destina lists a hotel for 118 euros, or 350 euros for three days.
When it came time to pay, after entering my card details, the price went up by 100 euros.
Okay, that might happen, but when you do the same thing four hours later, it becomes a full-blown scam.
Avoid at all costs

Reply from Destinia
In my case, it looks like a scam: first, they lured me to their website with a hotel price that was much lower than elsewhere, but after I paid for the booking, they sent a notice saying they were unable to make the reservation and offered another hotel as an alternative, which was both worse and more expensive.
Their emails include the phrase "you can email me by replying to this message," but the messages themselves come from "no-reply@...", so it's impossible to reply.
In short, don't repeat my mistakes - don't deal with this company.

Reply from Destinia
Thank you for deposit back our money after almost 10 days.
I still think it is taking to long for giving back someones money. Should be at the most 3 days.

Reply from Destinia
Use Destina all the time now found it by chance.Booked our second holiday of the year only yesterday so much cheaper than Booking.com

Reply from Destinia
Very good alternative to other major sites, unique deals for different locations every time I decide to use it!

Reply from Destinia
Destinia website easy to use. Prices good. Would recommend them.

Reply from Destinia
It was very easy to book and it was £40 per night cheaper than any other website. Will be using in the future.

Reply from Destinia
Really good communication and best price around.

Reply from Destinia
After reading lots of worrying reviews on Facebook and here I just wanted to say that our experience has been excellent. After BA cancelled all flights to Abu Dhabi we spoke to D2, got through quickly and had a call back within an hour. Discussed our options and have had an email to confirm a full refund today. Whilst we’ve been told it may take longer than usual to process due to the unprecedented situation, we now know where we stand and have been so pleased with the service received. Don’t usually write reviews but I wanted to share a positive story of it helps ease worry for some other customers.

Reply from Destinia
It was very simple to join and book and you can use PayPal

Reply from Destinia
Always a great service, competetive prices easy to use system

Reply from Destinia
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