The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.
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About DesignMyNight
Written by the company
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
Replied to 98% of negative reviews
Typically replies within 1 week
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Password got printed out on my tickets!
Dumbest thing they printed out passwords on the tickets! Aren’t they supposed to be hidden and protected!

Reply from DesignMyNight
Such a lovely experience.
I purchased a voucher for my daughter for Christmas, and booked for Easter Sunday. We had the best time. The atmosphere is relaxed,but fun. The ladies there really knew their stuff too, were super helpful and made sure everything ran smoothly. Me and my daughter giggled our way through it and had a blast. (I personally am a rubbish baker,but the step by step guide meant it was so easy and our cake came out perfect) the decorating is definitely where we laughed the most, it was so much fun.(messy but fun) It was a lovely experience for me and my teen daughter. We both said how much a nice afternoon we’d spent together.Would absolutely recommend to anyone thinking of giving it a go.

Reply from DesignMyNight
We had a great time
We had a great time, thoroughly enjoyed it and would certainly recommend

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Reply from DesignMyNight
Great dance night; 70s/80s.
Great dance night! Nostalgia for the old hits in full force. Good segues from the DJ. Maybe a little heavy on the 80s hits rather than 70s disco but we didn't get there at the start & have to leave at midnight for the last train, so we probably missed some gems. Good sound - slightly too loud but I don't mind wearing earplugs. Excellent venue, good public transport right by. Not overly crowded inside with about enough seats around the hall. Great to have the performers among us. Bars with lovely staff, & a good range of non-alcoholic drinks. Good loo provision.

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Easy to navigate through the website
Easy to navigate through the website, simple to use and payment process.

Reply from DesignMyNight
Absolute rip off
Absolute rip off. Do not engage with this company. Under 4s only really but even then you basically pay £16 for an ice cream which was the 'prize' for an Easter egg hunt. Daylight robbery

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Reply from DesignMyNight
Barrington classics
To access the Barrington classics on the green I needed to phone to get a link.

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