Designertorvet Reviews 217

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop

Written by the company

Et unikt udvalg af godt tænkt, smukt og brugbart design; et skatkammer af opfindsomme, inspirerende ting, som leger med udtryk, form og funktion på elegant vis. Vi tror på, at vi alle har brug for at blive dagligt inspireret, udfordret og begejstret. Når du kigger med, vil du opleve, at tingene sætter hjernen på arbejde, og giver dig behov, du ikke vidste, du havde. Rigtig god fornøjelse!


Contact info

4.0

Great

TrustScore 4 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service

Poor customer service.
I had been waiting for over a week for a mail to confirm the postage of a pair of outdoor clogs. My mails were returned twice "mail undelivered." I called instead. I did not appreciate the runaround…"I will call back in 5 minutes after speaking with England about this shipment", and when I hadn't heard from them after 30 minutes, I called again only to be told they had NOT spoken with the UK based company, however will contact me as soon as they hear from them.
If you are an online based shop, it is your responsibility to the customer to note the extra long shipping process due to the UK leaving the EU or as many others do, in regard to corona and circumstances, to note the longer processing and shipping times.
Terrible customer service

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer service!

After placing my order shortly before Christmas last year, I waited 6 days, without receiving the parcel, which was scheduled to arrive after 3-4 days (The delay was due to delays in the postal services around Christmas period). I contacted designertorvet.dk and informed them that I still have not received same. Without any queries or delay, they immediately sent a second package to us, which arrived 2 days later. I also received the 1st package a few days later and have now been informed that I can keep the additional package!

Great and fast service from the guys at Designertorvet!!

25 January 2013
Unprompted review
Show reviews in all languages. (217 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look