Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more
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About Designer Glasses Boutique
Written by the company
Contact info
27 Allhallows Lane, LA9 4JH, Kendal, United Kingdom
- 08455760812
- info@designerglassesboutique.co.uk
- www.designerglassesboutique.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service,friendly people
Good quality glasses
Good quality glasses, as described and well packaged. Would use this company again.
The choice of frames is excellent and…
The choice of frames is excellent and good value. I chose to visit the shop and it’s best to check with them first as not all frames are at the shop.
I was able to select the frames I liked and was given great help to select the appropriate Varifocals lenses.
Because I was at the shop I was assured of proper readings for the PD which is so difficult to get from any other optician and I was not confident doing that myself.
They said the lenses would take 5-7 working days and it was just under the 5 days which was fab.
Love the frames and the lenses are excellent. I may have to return to the shop just to get them slightly adjusted as they are slipping down my nose but you only know that after wearing them.
I used the online chat and that was fabulous and the staff at the shop were lovely. Allowing me to look at all the frames I wanted and suggesting what I might like.
Highly recommended
Great service
Great service - delighted with my new frames. Had to contact the business, and spoke with Lucy, reassured me that my order was on the way and should be with me the next day, and it arrived as scheduled, well packaged unlike others.
Good business to deal with, and will be a returning customer.
Thanks again to Lucy & the team.
Level of service is off the chain with…
Level of service is off the chain with these guys! Get involved, great products and next day delivery to Bristol. Can’t say fairer than that, will use again!
So easy to order and receive my new…
So easy to order and receive my new sunglasses.Packed with care and dispatch straight away.Thankyou.
20/20 experience
Thanks - really prompt
service, secure delivery, significantly cheaper than
elsewhere too. I can see again! (Last pair lost at sea last week 😫)
Incorrect prescription, unwearable glasses and no refund.
They made my prescription as + instead of - (my prescription is 2.75 and 3.0 so obviously I can't use them) and are refusing to refund. Be very careful if you choose this place. I'll update this if they do refund me, so if this is still visible, they haven't refunded!

Reply from Designer Glasses Boutique
One of the best
Swift service
Great product
Competitive price
Order with confidence. I will defo use again
Great service, highly recommend!
Excellent service by both phone and email. Really competitive pricing and the best I could find online. Great communication on orders and Royal Mail tracking provided on dispatched items. I would highly recommend this company and will definitely use again in the future.
Excellent price and fast delivery.
Excellent & friendly customer service, delivery and price
Spoke to Lisa on the phone to confirm that the glasses I wanted were in stock. They were and dispatched the same day they arrived first thing, packaged extremely well, the following morning.
Excellent experience and would definitely buy from them again.
Price and customer service was first class.
Excellent experience of buying sunglasses
I ordered the sunglasses on a Friday and they were delivered on Monday. The price was the cheapest I could find anywhere so overall I am delighted with my buying experience with designerglassesdirect and I highly recommend using them.
Very impressive service
Really easy ordering, very competitive price and incredibly quick delivery
Very quick and reliable service
Authentic glasses
Authentic glasses, great price, super speedy delivery! Would recommend!
Excellent, professional company
Excellent company to deal with, with great choices of frames that are considerably less than the retailer's listed prices. The staff are lovely to talk to, offer professional guidance and ensure that the glasses arrive promptly as stated. Most importantly, there is no problem with returns or exchanges.
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