Design Cater Reviews 

932
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've worked with Jack from Design Cater for 2 separate projects and have also sent my family member to work with him on her project. He has been easy to work with, quick to communicate through whichev... See more

Rated 4 out of 5 stars

Design Cater developed my business website. I can’t lie and say it was a seamless journey, but the end product was spectacular. Max Hudson played an integral part and I will be forever grateful to h... See more

Rated 4 out of 5 stars

The value for the price was great! The logo design is exactly what I was looking for and the website design is super fun and unique. I primarily worked with Alan Harper and Robert Jones and they wer... See more

Rated 5 out of 5 stars

I had a very great experience with Design Cater! Robert Jones & Frank designed the website for our non-profit organization, Serving Up Support: Maine. They did a beautiful job, communicated well, and... See more

Company details

Information provided by various external sources

Having an in-house design and development team with more than 18 years of experience in design industry working for customers from various industries all around the globe, edges us out in the market.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

932 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(932)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan Harper handled my logo design like a real pro

Alan Harper was prompt and helpful at every stage of the process. I was able to narrow down the original set of logos, and he simply took it from there and followed my recommendations perfectly. The finished product is a logo our group is going to be proud of.
Thank you, Alan and Design Cater!

23 February 2023
Unprompted review
Rated 5 out of 5 stars

I am speechless

Firstly I talked to Martin, and after I talked to Walter and Erwin. They are such an amazing team and their work is so beautiful and professional. I am speechless. My logo is so perfect. It's exactly the way I wanted it to be! I'm so grateful!

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Design Cater brought my vision to life!

It was a pleasure working with Design Cater. I worked with Jack Brown who took a in-depth look into the vision of my brand, and took the time to get to know me as a person. Through working with him the design team brought the vision to life with a logo that represents exactly what I was looking for.

16 February 2023
Unprompted review
Rated 3 out of 5 stars

Company takes too long to produce results!

We were happy with the logo that they came up with, but the time it took to get the files back was about a month.

We work with Alan and he got the initial designs back relatively quick for us to review. We asked for a couple of changes and we’re pleased with the result. This process took about 6 days total. The company says they will give you files for the logo, stationary, letterhead, business cards, car sticker, etc… it took several days for Alan to get each item back to us. I didn’t understand why it took so long to do these things. It seems like a simple process once you have the logo to put it into files and send them to the person, but he managed to draw out this process for a month now and we are still waiting for everything to be done. The request to review the company was sent up front when we were first getting the intital logo approved, but we chose to wait until everything was done to do the review. I wonder if many of the other 5 star reviews were done by people in that initial stage before they had to wait for their product to be delivered for a substantial amount of time. Again, we are still waiting to be complete, but decided to write this review since we felt we had waited long enough and can see what we are having to deal with. Not sure if there will be a further delay after this review posts or not, but we will see.
Just think company false advertises how quickly everything will be done for you. If you don’t mind waiting for more than a month, than maybe your experience will be better. If on a time constraint, look elsewhere.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Jack Brown was great to work with. He kept in contact the whole time and was prompt with revisions. The team listened to exactly what we wanted. Highly recommend this company.

10 February 2023
Unprompted review
Rated 4 out of 5 stars

Good Work!

Consistent communications. Listen to revise and create new design concepts. Erwin has been a great help. He turns the requests around in a very timely manner.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

0 Star

If I could give this company a 0 star, I would. I can't believe how much-hidden money was spent on this website. I spent over $2,000 to start the website. After my website was finalized and "online," They emailed me a couple of weeks later saying: "Looks like your website isn't getting enough views...We can hook you up with a package to make it more noticeable," I was furious when I realized I was, overall, played. (The following package wasn't cheap, either like usual) They stated that building a website and maintaining a website are two different areas of expertise...Now I have a website that no one sees besides myself. Every time we got closer and closer to the finish line, they would hit me with: "Now we just need this amount of money to finish and make your website "better." I couldn't believe how much money I kept flipping to them. There's always a "one" time payment as well. Crooks. Anger is an understatement. On top, I couldn't even understand them, and they were never on time for any appointments THEY made either. If I had time and money, I would have taken further action against this company. I might still do so. Go somewhere professional and do your reviews when creating a website. Hard financial mistake learned.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Alan Harper was great to work with

Alan Harper was great to work with. He was friendly and kept in contact with me the whole time. We went through a few designs and came up with one I liked. If there is a need in the future for another logoI will come back and work with Alan and his team.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

I wasn’t sure what to expect…

I wasn’t sure what to expect when asking for a company logo design, but in the end, got a better logo than I could’ve expected. The Project Manager Jack Brown ensured all details of the design were met, and it turned out great.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the quality…

I am very satisfied with the quality and professionalism of this company at creating my logos! Alan Harper was very helpful and delivered both of my finalized logos in a very timely manner. Thank you all so much for your hard work!

1 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look