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Venta online de productos dermocosméticos al mejor precio. Envíos gratuitos por compras superiores a 35 €. Nuestras marcas: Avene, Bioderma, Sesderma, Neostrata, Endocare, Heliocare, Uriage, La Roche Posay, Vichy, Inneov y muchas más. Compra 100 % segu...
Spain
3.2
102 reviews
Hasn’t replied to negative reviews
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I made an order in the beginning of November. After 10+ days still nothing: they do not respond emails AT ALL. Order made on 6th November. I see they do not care for the customers completely, very upsetting experience. I filed a claim via PayPal hope to get my money back but please stay away
I oredered from their website several times. They have really good offers not so often. Like "buy 2 get 3" or "20% off'. Considering that the brands are not cheap that's a lot. Thera also super offers (in the upper right corner) where you can buy a set of 2 products for the price of 1. The delivery takes about one month just like on every other site. The only time they forgot to send me the tracking number was on black friday and it arrived in 10 days. 3 weeks after I made my order I contacted the customer support asking the status of my order (I was sure it was still pending) and learnt that it arrived long ago. I order Sesderma and in my country it is from 2 to 5 times more expensive, depending on the product.
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