While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"Excellent service, easy to use website for ordering, multiple payment options! On time delivery. I have made an order for the next day and I received exactly on the specified time. The prodouct is r... See more

Rated 1 out of 5 stars

After two weeks I’m still waiting for my order and they do not answer phone calls or messages. They should work on their customer care skills. Worst experience ever! 14/02/21 my order arrived and comp... See more

Rated 1 out of 5 stars

I don’t like at all how unprofessional they are. I ordered vitamins, they brought another one . And that vitamins which I received much cheaper , they charged me with same price which cost vitamins wh... See more

Rated 1 out of 5 stars

Falsely advertised their products as available and in stock on there website for next day delivery. After order was placed and paid for there was no correspondence from DermaME, only after I followed... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Health and Beauty Shop
  6. Perfume Store

Information provided by various external sources

Dermame is an online health & beauty care store in UAE which have the largest collection of branded quality health, beauty care products at best prices.


Contact info

1.9

Poor

TrustScore 2 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Falsely advertised their products as…

Falsely advertised their products as available and in stock on there website for next day delivery. After order was placed and paid for there was no correspondence from DermaME, only after I followed up with customer services did they respond to say that the product was out of stock and would have to be ordered from overseas. A couple of days later I received a message to say my order had been cancelled and a refund would be issued in 7 working days - complete waste of time

17 June 2023
Unprompted review
Rated 1 out of 5 stars

I don’t like at all how unprofessional…

I don’t like at all how unprofessional they are. I ordered vitamins, they brought another one . And that vitamins which I received much cheaper , they charged me with same price which cost vitamins which I ordered and didn’t receive. Unprofessional!!!!!!!!!!

11 June 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing delivery system

Though their customer service is good, their reliance on delivery system (by private courier) is pathetic. My very first experience in itself was a pathetic and below par. My sincere advice to them is for upgrading their delivery system and meet the promises made to their clients by reaching the consignment by the date and time commited while confirming the online order.

29 June 2021
Unprompted review
Rated 1 out of 5 stars

Huge let down in service

After two weeks I’m still waiting for my order and they do not answer phone calls or messages. They should work on their customer care skills. Worst experience ever! 14/02/21 my order arrived and company apologized for the lack of communication.

12 February 2021
Unprompted review
Rated 5 out of 5 stars

"Excellent service

"Excellent service, easy to use website for ordering, multiple payment options!
On time delivery. I have made an order for the next day and I received exactly on the specified time. The prodouct is really worth the money. Have absolutely no problems. Place order and receive.Will otally recommend to near and dear ones. Thank you for the wonderful service"

27 December 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look