DentalPlans.com Reviews 

15,363
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for making enrollment and plan renewals a remarkably smooth and pleasant process. Many people also note that these savings plans significantly reduce overall dental expenses, making necessary oral care much more accessible and affordable for families. Some reviewers were not happy with finding that several listed dentists do not actually accept the plan or require extra effort to locate properly. Others also mentioned unexpected out-of-pocket charges or felt that certain pricing structures and billing terms were difficult to understand beforehand.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly, patient, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers highlight significant savings on costly... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are friendly, polite, and... See more

Service

Consumers find service to be ambiguous, experiencing both helpful support and frustrating network issues.... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes. Many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had Aetna and Cigna dental savings plans through DentalPlans.com. One annual fee (in the $220 range) covered my wife and me for a year of discounts. If you are uninsured and have significant... See more

Rated 5 out of 5 stars

The representative I spoke with about renewing was easy to understand and explained the benefits of early renewal. She was most patient while I located the information I needed to update the renew... See more

Rated 5 out of 5 stars

I choose the Aenta dental plan that my dentist office recommended last year from this website and while its not insurance, it is a terrific discount plan that I am able to use every time I go to the... See more

Rated 5 out of 5 stars

my dentist appointment was as comfortable as much as it could be. The staff are very caring and supportive while caring for my teeth making it a pleasant experience, informing me every step of the... See more

Company replied


Company details

  1. Dental Insurance Agency

About DentalPlans.com

Written by the company

Dental Plans Logo

Your smile is our top priority.

Dental care is essential but can be expensive. You need a plan to help you reduce the costs. And you have questions: what is the best dental savings plan? Is dental insurance worth it? I have a dental emergency, what should I do? Whatever you’re wondering about, we’re here to answer your questions. DentalPlans.com has helped over a million people find ways to save at the dentist since 1999. Our customer service team is the best in the business, and we make it simple to find the best dental savings option for your needs and budget.

Young couple smiling

25+ plans

We offer the largest selection of dental plans and will help you find the best plan for you.

140,000 dentists

The plans we offer are accepted by more than 70% of dental practices nationwide.

1 million smiles served

We’ve helped more than a million people find ways to save money on their dental care since 1999.

Best support in the business

Our team is passionate about helping you every step of the way. Caring is what we do best.

Money Back 30 Day Guarantee

About DentalPlans.com

Our mission is to make it easy for everyone to get the best dental care, at the best value. How do we do that? DentalPlans.com is the largest online marketplace for dental plans. We offer dental savings plans and dental insurance, all in one place. These are savings you can count on. We partner with the most trusted names in healthcare. Quality plans, from quality providers. The plans we offer reduce the cost of dental care – from braces, dental implants, root canals and crowns, cosmetic dental care such as whitening treatments, as well as regular checkups, cleanings and so much more. Our team’s personalized recommendations, along with our online tools, help you find the plan that fits your needs in minutes. So you can laugh on. Kiss on. Snack on. And all-the-good-things-that-come-with-a-healthy-mouth-on. All without worrying about a thing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(15,363)

974 reviews in the last 12 months

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Rated 5 out of 5 stars

Good option for seniors

Overall this savings plan is a much better option than the plans offered to seniors. I have definitely saved money overall. I’m glad the dentist I want takes the plan

25 July 2026
Rated 2 out of 5 stars

Plan did not meet expectations

Plan did not meet expectations. Not happy with discount

24 July 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Berkley,

We are sorry our plan did not meet your expectations and appreciate you sharing your concerns about the discount. We are always working to improve.

If you need any further assistance, please give us a call at 1-855-240-3307.

All the best,
The DentalPlans.com Team

Rated 1 out of 5 stars

We were charged for a 2 year plan…

We were charged for a 2 year plan instead of the 1 year plan we agreed to.
When we called back to correct this problem we got the run around.
At this point we cancelled the plan and again we got the usual gotcha plan from your sales people.

17 July 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We are truly sorry to hear about the billing discrepancy and the difficulties you experienced when trying to resolve it. We understand your frustration and are reviewing our sales and support processes to prevent this from happening again.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

No other dental insurance.

No other dental insurance.
Recently had a lot of dental work.
This plan saved a considerably amount of money.
So glad I found this dental savings plan.
Very easy to use and dental office deducted at time of visit.

23 July 2026
Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Had to change discount plan when our dentist stopped accepting our old one. Easy to change, so I was all set for my recent dental visit.

15 July 2026
Rated 5 out of 5 stars

Satisfied customer

Associate Mickie was very helpful in my renewal of my Dental Plan. She was friendly, explained options available, and answered all of my questions clearly and satisfactorily. I've been a very pleased customer of this plan for several years now, so renewing was a no brainer. Not having prior dental insurance, DentalPlans was a great option for me and has continued to pay for itself by the discount(s) offered by my dentist through this plan.

15 July 2026
Rated 1 out of 5 stars

Called pancare of FL to make an appt…

Called pancare of FL to make an appt with dentist on the list. They said it would be better for me if I came in as a walk in. I asked if they took the Concordia dental plan they said "yes we do". I drove 25 miles to Pancare filled out new patient info and was informed they do not take the Concordia plan because they have a sliding scale.

28 July 2026
Unprompted review
DentalPlans.com logo

Reply from DentalPlans.com

Hi Lloyd,

We appreciate you bringing this to our attention. We sincerely regret the miscommunication regarding your dental plan and the inconvenience of your visit.

A member of our customer care team will be in touch to assist you further.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

I had high quality registered associate.

I had high quality registered associate.

13 July 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We're so glad to hear you had such a positive experience with our associate. We truly appreciate your kind words!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Getting a sizable discount

Getting a sizable discount on some involved dental work and saved money with this plan

10 July 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We are so pleased to hear that you were able to save money on your dental work with our plan. Thank you for sharing your positive experience!

All the best,
The DentalPlans.com Team

Rated 3 out of 5 stars

I did not like when I signed up I…

I did not like when I signed up I forgot to use my discount code.your company should have told me
Liked you were able to send me a paper card in the mail.

20 July 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We appreciate your feedback and understand your frustration about the discount code. We are always looking for ways to improve our process. We are glad you liked the paper card!

All the best,
The DentalPlans.com Team

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