Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
How can you try this stuff Find out it is rubbish and not as described Then be told no refund for poor quality because you have tried it You wouldn’t know unless you tried it Avoid
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... See more
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... See more
Company details
Information provided by various external sources
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Contact info
United Kingdom
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
2.9
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad customer service
Item showed in stock when ordering. Paid extra for first class delivery. 1 week later and still not arrived. Called to find out why, was told the item was not in stock and not expected for another 2 to 3 weeks. No attempt to contact me to advise of this.
10 February 2020
Unprompted review
Product not available.
10 February 2020
Unprompted review
Dental direct is great for dental products
Dental direct is great for dental products. Quick and easy to order. Very quick delivery. I always buy my dental brushes from them. Highly recommended.
10 February 2020
Unprompted review
Website is fairly easy to use
Website is fairly easy to use, payment easy, order delivered quickly and the Tepes were exactly as ordered.
10 February 2020
Unprompted review
No delivery
Ordering was fine but I have not received the toothpaste.....six days later
9 February 2020
Unprompted review
Fantastic products and seller!
Fantastic products and seller!! Fast delivery and well packaged. Would highly recommend this company for any dental products. Very good quality and authentic. Will buy from them again.
9 February 2020
Unprompted review
Dental Direct I found to be trustworthy…
Dental Direct I found to be trustworthy and delivery fast ,and the product of secure for dentures is perfect ,I can honestly say they stick like glue and your dentures stay secure and in place ,I can eat anything without the dentures moving,Thank you .
9 February 2020
Unprompted review
Products arrived punctually
Products arrived punctually, were as described and competitively priced.
9 February 2020
Unprompted review
reliable and fair price
Good price and arrived when they said . Will use again when I need more supplies
9 February 2020
Unprompted review
Able to order product but not in stock!
Ordered 2 tubes of toothpaste for my daughter, she doesn’t do flavour! On back order for over a month!!
I did receive an email advising me but doesn’t really help much, why have it available on the website if not in stock?
9 February 2020
Unprompted review
Excellent product also same for service…
Excellent product also same for service and delivery👍
8 February 2020
Unprompted review
Quick service and excellent product
Quick service and excellent toothbrushes. Have been using the same brand for many years!
8 February 2020
Unprompted review
Everything arrived promptly and in good…
Everything arrived promptly and in good condition
8 February 2020
Unprompted review
Cartridge People a great company
Excellent, easy to use, doesn't take much time, use every day .
8 February 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.