Placed an order which I never received. Contacted them was told they would refund me 60% of purchase, when I said I would write a review they then offered 100% refund. Never received not 1% back!
Company replied
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Placed an order which I never received. Contacted them was told they would refund me 60% of purchase, when I said I would write a review they then offered 100% refund. Never received not 1% back!
Company replied
Very nice chair cushions, good and strong quality. Quick delivery. Very happy with the purchase , I can recommend.
I received my order in good condition and it was exactly the colour I wanted. I am very pleased. It took a while; however, I knew it likely would as you do not keep alll coulors in stok. Very pleased.... See more
Supersnelle levering en kontakt was adequaat. Alles ging goed.
Bij Dekoria staat de klant altijd centraal. Laat je overtuigen door onze service: gratis stofsamples, gordijnen op maat, tafelkleden, IKEA-hoezen, de leukste interieurtips en nog veel meer. Ons team van enthousiaste medewerkers helpt je graag bij het maken van je keuze. Met Dekoria geef je jouw huiskamer een unieke persoonlijke look.
Wittestrasse 31, 13509, Berlin, Germany
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Placed an order which I never received. Contacted them was told they would refund me 60% of purchase, when I said I would write a review they then offered 100% refund. Never received not 1% back!

Reply from Dekoria.nl
Excellent store with a wide selection of products and very fast shipping. Everything arrived quickly and in perfect condition. Highly recommend!
I received my order in good condition and it was exactly the colour I wanted. I am very pleased. It took a while; however, I knew it likely would as you do not keep alll coulors in stok. Very pleased.
Very nice chair cushions, good and strong quality. Quick delivery. Very happy with the purchase , I can recommend.
The pillow covers are in very high quality !
I love them !
Supersnelle levering en kontakt was adequaat. Alles ging goed.
I want to return but I do not recive yet the sticker in which I can send it back for free ...should I send it back via post on my own expenses.

Reply from Dekoria.nl
Excellent customer service, even with a bedspread made to order! Very trustworthy, would buy from Dekoria again and can highly recommend
I really like my cushions and Dekoria sent product fast. My only problem is with the shipping company they use. Dpd never brings products to the address and always leaves them to pick up points. I hope Dekoria will use other shipping companies in the future.
Thanks
The delivery of the kushions was fast and their quality very good. Thank you.
Thank you! Our new couch cover is wonderful and has changed our living room so much! An improvement without any doubt.
What you see is What you get.. Top.
heel blij met de nieuwe hoes voor mijn bank.
weer als nieuw en past helemaal bij huidige nieuwe kleuren.
top top top..
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