Deepchart team has done a great job with an all in one Suite. No more paying for other software subscriptions and data for each one. One Subcription, one data thats all you need with Deepcharts. Also... See more
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Review summary
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Hands down the best support staff of any platform I have ever used. On par with ToS’s pro desk before they went CS. Have never had to wait, VIP support connection is almost always under a minute unles... See more
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In every way DeepCharts is the best. Absolute BEAST of a platform designed by traders for traders. I mean, come on, this is Fabio Valentini's personal platform, shaped under his direction and battle t... See more
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Company details
Written by the company
We provide serious traders the best tools to analyze orderflow, trade smoothly, track trading metrics, backtest deeply and enforce sustainable risk management. Footprint charts, Volume Profiles and Big Trades are only some of the very powerful analytical tools we provide. We collaborate with the best traders and researchers in the world to provide powerful proprietary studies such as IVB and DeepEffort and many others. Our softwares are used in institutional and proprietary trading floors all over the world and can seamlessly connect to all major futures exchanges, brokers and modern "prop-firms" through DxFeed, Rithmic and CQG. All our softwares and technologies are powered by Volumetrica Trading.
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4.7
Excellent
249 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Deepcharts support is amazing
Deepcharts support is amazing.
They are available anytime you click the chat button, they are friendly, knowledgeable and helpful.
3 May 2026
Unprompted review
Reply from deepcharts™
Hi Bouchra,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you had a positive experience with our support team and that you found them helpful and responsive. Providing reliable and accessible assistance is a key priority for us.
Thanks again for your support.
The DeepCharts team
The best you can get
I’ve been using deepcharts for a while and honestly I think it’s a game changing platform.
The main thing I like is that it’s not just full of random tools, but it actually gives you a lot of useful stuff if you are serious about volume analysis, order flow tools and a lot of customization.
And when I say customization, I really mean it. The possibilities are almost endless, but at the same time the interface is fast and intuitive, so you don’t need an engineering degree just to turn a feature on or off, like it happens with some other platforms.
Some proprietary indicators are also very interesting and powerful, and the fact that you can connect different data feeds at the same time is a big advantage, especially if you need a professional setup, like managing different accounts.
Overall, I think Deepcharts is one of the most interesting platforms out there for traders who really care about volumes, order flow and market structure. Not a magic-button platform, but a serious tool for serious traders.
2 May 2026
Unprompted review
Reply from deepcharts™
Hi Christian,
thank you for taking the time to share such a detailed and thoughtful review.
We’re glad to hear that you value the balance between depth and usability, especially when it comes to customization and order flow tools. Providing advanced functionality without adding unnecessary complexity is something we continuously work on.
It’s also great to see that you recognize the platform for what it is—a structured, professional tool rather than a “one-click solution.”
Thanks again for your trust and support.
The DeepCharts team
Exceptional platform for professional volume analysis
I’ve been using this platform for a few years now—since it was known as Volsys (Volumetrica) and now in its current evolution as Deepcharts. I rely on it primarily for my long, medium, and short-term market analysis.
One of its biggest strengths is performance: I can load massive amounts of historical tick-by-tick data over very wide timeframes, and the software remains remarkably fast and stable. The various Volume Profiles and TPO (Time Price Opportunity) charts are incredibly precise, and the ability to quickly switch between different visual representations is a huge plus.
Deepcharts offers a vast array of market analysis tools. When used correctly, they provide an outstanding edge in evaluating market conditions and planning the right trading strategies.
Overall, the platform perfectly covers all my needs for both pre-market preparation and real-time execution. I rarely need to contact customer support, but on the few occasions I did, they always provided feedback within 24 hours, often much sooner.
Lastly, having witnessed the platform's continuous evolution over the years, I truly appreciate the development team's mindset. They are highly focused on software optimization and refining their indicators. Instead of adding flashy, "commercial" features with little real substance, they prioritize strictly functional, top-tier professional tools. Highly recommended for any serious trader.
2 May 2026
Unprompted review
Reply from deepcharts™
Hi Steve,
thank you for sharing such a detailed review and for highlighting your long-term experience with the platform.
We truly appreciate the perspective of users who have followed the evolution from earlier versions to DeepCharts as it is today. It’s great to hear that performance, stability, and the ability to handle large volumes of tick-by-tick data have met your expectations over time.
We’re also glad that the tools, from Volume Profile to TPO, and the flexibility in visualization support your workflow across different time horizons.
Your comment on our development approach is especially meaningful—focusing on functional, professional-grade tools rather than unnecessary additions is a principle we continue to prioritize.
Thanks again for your trust and for taking the time to share your experience.
The DeepCharts team
My honest response after 6 weeks of…
My honest response after 6 weeks of usage - I used before several years TradingView. This tool is just a game changer, because you see WHY the market moves and WHY sometimes your pattern (Trendlines, FVGs, S&R, Fibo,....) worked before in TradingView and sometimes not.
What I really really LOVE about DeepCharts
a) they give you a free Masterclass so that you are ready to go after 1 weekend
b) there is a Risk Manager already implemented, which protects you from overtrading
c) there is a Trade Copier inkluded, which also cost already again 50$/month
d) you have 3 Live-Sessions every week at the moment which are also recorded
e) the support team helped me every time very fast and very friendly
==> I also recommended my friends DeepCharts in order to boost their win-rate and RR, so give it a shot - I can really recommend it from the bottom from my heart!
2 May 2026
Unprompted review
Reply from deepcharts™
Hi Walter,
thank you for sharing such a detailed and honest review after your first weeks of using the platform.
We’re really glad to hear that DeepCharts helped you gain a clearer understanding of why the market moves, and how that perspective complements more traditional tools.
It’s great to see that you’re making full use of the ecosystem—from the masterclass and live sessions to the built-in tools like the risk manager and trade copier. Providing both functionality and structured learning is exactly what we aim for.
We also appreciate your kind words about the support team and your recommendation to others.
Thanks again for your trust and support.
The DeepCharts team
Innovative solution that strikes the…
Innovative solution that strikes the perfect balance between simplicity and performance. Highly recommended for both beginners and experienced traders looking for a smarter, more efficient approach.well done!
1 May 2026
Unprompted review
Reply from deepcharts™
Hi Piero,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value the balance between simplicity and performance, as this is a key focus in how the platform is designed and developed.
Thanks again for your recommendation and support.
The DeepCharts team
Awesome trading platform
Awesome trading platform: high-performance, useful indicators, easy to use, great value, and well-produced video tutorials available
1 May 2026
Unprompted review
Reply from deepcharts™
Hi Gloria,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value the platform’s performance, the usefulness of the indicators, and the ease of use. It’s also great to know that the video tutorials have been helpful in getting the most out of the tools.
Thanks again for your support.
The DeepCharts team
Deepcharts is simply a game-changer
Deepcharts is simply a game-changer! The performance is absolutely top-notch. Even with complex charts and multiple indicators, everything runs buttery smooth and lightning fast.
I'm especially impressed by the extremely high customizability of the platform. You can adapt almost everything exactly to your personal preferences. On top of that, there are countless unique indicators I haven't found anywhere else.
Another huge highlight is the access to videos and live streams from pro traders like Fabio Valentini and Andrea Cimi. Learning directly from these experts in real time is incredibly valuable.
The support is also outstanding. Competent, friendly, and extremely fast with responses.
An absolute must-have for any serious trader. Highly recommended!
29 April 2026
Unprompted review
Reply from deepcharts™
Hi Micheal,
thank you for your feedback and for sharing such a detailed experience.
We’re glad to hear that you value the platform’s performance and the level of customization, especially when working with more complex setups.
It’s also great to know that the educational content and live sessions are helping you get more out of the tools, and that our support team has met your expectations.
Thanks again for your recommendation and support.
The DeepCharts team
Big talent
I have the pleasure to work with the developers of Deepcharts for a couple of years and I am really very happy. These guys are on of the most talented persons I have ever met. Some items are not perfect yet but compared to other platforms this is for sure on par.
1 May 2026
Unprompted review
Reply from deepcharts™
Hi Christoph,
thank you for your feedback, we really appreciate it.
We’re glad to hear that the platform and its tools are helping you approach the market with more clarity and confidence. Enhancing decision-making and supporting structured strategies is exactly what we aim for.
Thanks again for your support and for sharing your experience.
The DeepCharts team
The Sniper Trading Tool
When I first saw Andrea's & Fabio's YouTube videos of their trading I knew right away I had to have it - the information & tools this platform has keeps you out of bad decisions and enables great decisions. This is the sniper tool you all need. Good bye blind price action trading, fib levels, ICT. You just put your trading strategy whatever it is on steroids.
8 April 2026
Unprompted review
Reply from deepcharts™
Hi Naga,
thank you for your feedback and for sharing your experience over time.
We really appreciate your recognition of the team and their work. It’s also valuable to hear balanced feedback—continuous improvement is a core part of how the platform evolves.
Thanks again for your trust and support.
The DeepCharts team
BEST PLATFORM
I’ve been using DeepChart for several months now, and I can confidently say that it has completely changed my trading. In the past, I always struggled with profitability, but since I started using DeepChart, everything has shifted and my results have improved significantly.
It’s the best volumetric analysis platform I’ve ever tried. The interface is clean and intuitive, and there are a lot of extremely useful tools that really make a real difference in execution.
The platform is extremely reliable and solid and
a huge plus is the included educational material by Fabio and Andrea, which is truly priceless and adds massive value
Overall, DeepChart absolutely deserves 5 stars!
1 May 2026
Unprompted review
Reply from deepcharts™
Hi Emily,
thank you for sharing your experience, we truly appreciate it.
We’re glad to hear that the platform has had such a positive impact on your trading and that you’ve found both the tools and the interface effective in supporting your execution.
It’s also great to know that the educational content has added value to your journey.
Thanks again for your trust and support.
The DeepCharts team
Compliment
I would like to renew my compliments to the Deepcharts team for the work they do every day. The platform is fantastic, and the live trading sessions are absolutely unique. I haven't had any issues so far, and given their professionalism, I'm confident I never will. Thanks, Deepcharts!
30 April 2026
Unprompted review
Reply from deepcharts™
Hi TwoBrothersTrade,
thank you for your kind words and for taking the time to share your experience.
We’re glad to hear that you appreciate both the platform and the live trading sessions, as they are a key part of the overall experience we aim to provide.
Your trust means a lot to us.
Thanks again for your support.
The DeepCharts team
Platform is laggy even using a 400mbps…
Platform is laggy even using a 400mbps connection
Customer service denied to refund the money because they has fraud like terms and conditions which literally make it impossible to get a refund from them
Horrible experience
21 April 2026
Unprompted review
Reply from deepcharts™
Hi Yashraj,
we’re sorry to hear about your experience, but a few points need to be clarified.
Platform performance is not determined by connection speed alone. Even with a high-bandwidth connection, factors such as datafeed latency, routing, system configuration, and hardware performance can significantly impact responsiveness. Describing the platform as “laggy” without considering these variables does not provide a complete or accurate picture.
Regarding refunds, our terms and conditions are clearly stated and accepted prior to purchase. They are not “fraud-like,” but structured to ensure consistent and transparent handling for all users. Disagreeing with the policy does not make it deceptive.
If there was a specific performance issue, it can be analyzed in detail to identify the exact cause. You can reach out through the Help Center for a proper review of your setup:
https://www.deepcharts.com/it/helpcenter
The DeepCharts team
Insaaaaaaaane Platform and CEO
Big fan of Andera cimi and learnt alot from him as well as fabio falentini, legit platform and founders as well, Learnt alot about Finance and financial markets after meeting this people on youtube.
Thanks alot and lots of love to you guys.Thank you
29 April 2026
Unprompted review
Reply from deepcharts™
Hi Suhas,
thank you for your kind words, we really appreciate it.
We’re glad to hear that both the platform and the educational content have had a positive impact on your understanding of the markets. That’s exactly what we aim to provide alongside the software itself.
We’ll make sure your message is shared with the whole team.
Thanks again for your support.
The DeepCharts team
Performance Failures & Shady Business Practices
Performance Failures: The software is unusable. Expect extreme latency, frozen screens, and corrupted footprint charts. Loading takes 10–15 minutes, failing miserably against competitors like ATAS.
The "Red Flag" Culture:
Support has ghosted all refund requests. The Discord community is heavily manipulated through:
Censorship: 24-hour mutes for reporting lag.
Deletion: Instant removal of performance critiques.
Ghosting: Total silence on billing issues.
Multiple users report the same technical failures and predatory moderation. This is no longer just a bad product; it’s a pattern of unfair business practices.
24 April 2026
Unprompted review
Reply from deepcharts™
Hi My Gems,
we take feedback seriously, but statements such as “the software is unusable” are simply not acceptable and do not reflect reality.
DeepCharts is actively used by thousands of traders every day, and issues like the ones you describe are isolated cases, typically linked to external factors such as datafeed providers, connection quality, or individual system configurations. If the platform were truly “unusable,” we would be facing widespread disruption and large-scale refund requests—which is not the case.
Regarding latency and “frozen screens,” it’s important to be precise: performance is highly dependent on the environment in which the platform runs. Minimum system requirements are clearly stated in our terms and during checkout, and insufficient hardware or unstable setups can directly impact performance.
We also want to address the claims about our community. Discord is not a space for spreading panic, misinformation, or repeated unverified claims. It is a structured environment focused on learning, improving, and discussing order flow in a constructive way. Moderation actions are applied when necessary to maintain that standard.
At the same time, we provide dedicated support channels specifically designed to resolve technical issues, including 24/7 assistance through our Help Center. If there is a real problem, there is a direct and appropriate place to address it.
If you are genuinely interested in resolving your situation, we invite you to contact our support team through the Help Center, where you can access live assistance: https://www.deepcharts.com/it/helpcenter
We remain available to review your case in detail and provide concrete support.
The DeepCharts team
good platform BUT TERRIBLE DELAY
good platform with so much good stuff, BUT the connection to the server you trade on is TERRIBLE!
you get delay everytime price moves fast, every settings been changed as the mods on the discord have told me, and i still got Delay. Also they muted me in the discord because i guess its bad publicity
14 April 2026
Unprompted review
Reply from deepcharts™
Hi JO-JO,
thank you for your feedback. We’re glad you recognize the value of the platform, but we’re sorry to hear about the issues you’ve experienced with delay.
It’s important to clarify that in the vast majority of cases, latency during fast market conditions is not generated by the platform itself, but by external factors such as datafeed providers, routing, or connection quality. DeepCharts relies on professional feeds like Rithmic and DxFeed, and during high volatility these infrastructures can introduce delays that are outside of platform control.
Our team is in direct contact with these providers and actively collaborates with them to identify and report issues as soon as they occur. We often help surface and troubleshoot datafeed-side problems to improve overall performance for all users.
Since you’ve already adjusted your settings, we’d really like to take a closer look at your specific setup—there may be connection or routing factors affecting your experience. We invite you to reach out through our Help Center, where you can access dedicated live support:
https://www.deepcharts.com/it/helpcenter
Regarding Discord, moderation actions are never intended to suppress feedback, but to keep discussions constructive for the entire community. If there has been a misunderstanding, we’re more than happy to review it with you.
The DeepCharts team
Many functions are missing
Many functions are missing. Most of them offered in many others platforms at better price. I’m using it since December 2025 and I regret all money spent…
11 April 2026
Unprompted review
Reply from deepcharts™
Hi Simone,
thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations and that you feel some functions are missing compared to other platforms.
DeepCharts is continuously evolving, and we regularly expand and improve our feature set based on user feedback and market needs. That said, we understand that different traders have different expectations and workflows, and we take comments like yours very seriously when planning future developments.
If you are open to it, we would really appreciate it if you could share more specific details about which features you feel are missing at our Help Center, where you can access dedicated live support:
https://www.deepcharts.com/it/helpcenter
This helps us better understand your needs and improve the platform in a more targeted way.
Thank you again for your time and honest feedback.
The DeepCharts team
Best purchase i have ever made.
Best purchase i have ever made.
Orderflow really helped me a lot. Now if i look at normal charts I feel like I`m blind.
1 April 2026
Unprompted review
Reply from deepcharts™
Hi Richard,
thank you so much for your feedback! We’re really happy to hear that DeepCharts and order flow analysis have had such a strong impact on your trading.
It’s great to know that it has changed the way you read the market and improved your perspective on price action. That kind of transformation is exactly what we aim to support.
We truly appreciate your trust and support.
The DeepCharts team
Very disappointing experience.
Very disappointing experience.
I received multiple emails (three in total) offering a “customized” renewal price of $291 for 3 months. Each email clearly presented this as a valid offer.
However, when I attempted to proceed, the price changed after login, and I was told the offer was not valid because there was no active promotion — which directly contradicts the email.
I contacted both info and support and received no response. Despite this, I continued to receive the same non-working offer again.
To be fair, the platform itself is visually appealing and the educational content — particularly from Fabio — is valuable. However, the underlying tools (volume profile, footprint, large trade detection, etc.) are not unique and exist on other platforms, sometimes under different names.
Given that, when combined with unresponsive support and unclear pricing behavior, it becomes difficult to justify continuing.
This comes across as misleading at best, and a bait-and-switch at worst.
It’s not about the ~$100 difference — it’s about trust.
I’ve decided not to renew and will be using other platforms instead.
30 March 2026
Unprompted review
Reply from deepcharts™
Hi ZAYAD,
thank you for taking the time to share such a detailed and balanced review. We truly appreciate both your positive remarks and the concerns you’ve raised.
We’re sorry to hear about your experience regarding the renewal offer. What you described is not the experience we aim to provide. In some cases, promotional emails can be tied to specific conditions or timeframes, but we agree that any discrepancy between the email communication and what is shown after login can understandably lead to confusion and frustration. This is something we take seriously and are actively working to make clearer and more consistent.
We also regret that you did not receive a timely response from our support team. That is not the standard we aim to maintain, and we understand how this can impact overall trust—especially in situations involving billing or offers.
Regarding the platform itself, we appreciate your honest perspective. While many tools may exist across different platforms, our goal is to continuously improve integration, usability, and the overall trading workflow, alongside education and community support.
If you are open to it, we would appreciate the opportunity to review your case directly and clarify what happened with the offer. You can reach our support team through our Help Center, where dedicated assistance is available:
https://www.deepcharts.com/it/helpcenter
Thank you again for your feedback—it helps us improve both our product and the experience we provide.
The DeepCharts team
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