Decor Supplies Reviews 

394
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Not used Decor supplies before and now wonder why.Quick acknowledgement of order followed by phone call after I made an amendment.Very helpful -thanks Dave thanks for the advice as made one of the pap... See more

Rated 5 out of 5 stars

Bought our paper online, So much choice, unfortunately I ordered the wrong colour paper and Dave could not help us enough, his product knowledge is second to non. This store has everything you need. W... See more

Rated 5 out of 5 stars

First time I've used This company. I was a little sceptical at first but I was pleasantly surprised. Huge selection of quality products at very competitive prices. Goods arrived early and well pac... See more

Company details

  1. Interior Designer
  2. Decoration and Interior Design Store
  3. Home Improvement Store
  4. Wallpaper Store

Information provided by various external sources

Buy leading designer wallpaper online from Decor Supplies. We sell Harlequin, Scion, Sanderson , Morris & Co, Designers Guild, Kandola, Blendworth, Casamance, Farrow & Ball and many other designer wallpaper brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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4.9

All reviews

(394)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Just beware if you are buying from this…

Just beware if you are buying from this company that they only accept returns for a full order and not a part order . I miscalculated and now have an expensive roll of wallpaper that I cannot return despite the fact that it was only purchased last week .

19 June 2025
Unprompted review
Decor Supplies logo

Reply from Decor Supplies

Hello Fiona,
It was myself that has replied to your email and I did explain our reason for why do this.
Firstly it does state in our deliveries & returns section of the website that we do not accept part order returns which you can read before placing an order with us.
Secondly I did explain that as we are a small independent we have to buy most of our wallpapers direct from each manufacturer and are unable to return rolls to brands such as Romo that you brought. We had to make the decision to stop accepting part order returns as we were often left with lots of returns of odd rolls that we had paid for and never re-sold , in order to carry on trading.
Also the item that you purchased was an extra wide roll and we have a note on the product page to contact us for quantity advice that we will always help with before you decide how may rolls you need.
We are flexible if we stock the wallpaper or the particular brand will take returns from us but unfortunately Romo is not one of those brands and I am sorry that we have stuck with our policy.
Kind regards
Emily

Rated 1 out of 5 stars

There is false information on the…

There is false information on the website. It says that in the show room “all wallcoverings, curtains and soft furnishings are beautifully co-ordinated in stunning displays throughout the store.” It’s not. It’s a wallpaper shop full of samples and catalogues. Furthermore, the return policy would lead you to believe you can return rolls. You can’t -only entire orders. Staff weren’t particularly welcoming either.

10 May 2025
Unprompted review
Decor Supplies logo

Reply from Decor Supplies

Dear Sean Carolan,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.

We appreciate you bringing the discrepancy on our website to our attention. Our intention was to describe the inspiration areas we create with coordinated displays, but we understand how this may have led to confusion, and we will review the wording to ensure it accurately reflects what customers can expect in-store.

Regarding our return policy, we’re sorry this wasn’t clearer. We do try to make our policy as transparent as possible, and we’ll look at how we can better communicate this—both online and in person—to avoid any misunderstandings in the future.

We're also disappointed to hear you didn't feel warmly welcomed by our team. Customer service is very important to us, and we’ll be addressing your comments with our staff to ensure all visitors feel valued and supported.

Thank you again for your honest feedback—it helps us improve.

Warm regards,
Chris Holden
Company Director

Rated 5 out of 5 stars

Really Impressed

I was really impressed with how quickly my wallpaper sample request was processed, then when I was ready to place my order it arrived the following day.
Highly recommend this company.

18 March 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered wallpaper Friday and came the next day. Packaged very well. Thank you Decor Supplies.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

I would give it 10 stars if I could.

I would give it 10 stars if I could.

During our renovation - after putting wallpaper on a ceiling of 6 meters high - I noticed that I didn't have enough wallpaper. So I rushed to the webshop I bought it from and it said that the wallpaper was discontinued. You can imagine my shock. It was impossible to find this wallpaper until I came across Decor Supplies where I had contact with the kindest person ever and she helped me ship a roll to a mom of my coworker, who lives in the UK. I'm from NL and Brexit sucks I can tell. So thanks to Decor Supplies I was able to finish my walls and I'm eternally grateful for the outstanding service! THANK YOU SO MUCH!! Highly recommended.

4 February 2025
Unprompted review

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