Firstly hats of to Vicky Nel who assisted me, I was actually very nervous I think I even told her this while we were chatting... She made the process easy to understand and and also made it very easy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanna send a huge shoutout to the Debt Rescue team, including Sha-Sha Lee Gordon, Annelien van der Poel and Hlamalani Baloyi, for walking with me every step of the way towards regaining my fina... See more
Company replied
I was a complete wreck when this whole process started,lost and panicked cause of the lack of communication from my previous consultant. Memory took over my case and what a God Sent she is! Best exper... See more
Company replied
I recently visited there offices, everyone was kind and assisted me immediately. Offered some coffee while I wait. The consultant Memory came to assist me, very friendly and addressed my issues right... See more
Company replied
Company details
Written by the company
Debt Rescue – South Africa’s Leading Debt Counselling Experts Debt Rescue is South Africa’s #1 registered debt counselling company, trusted by thousands of consumers since the inception of the industry in 2007. We specialise in helping over-indebted South Africans regain financial freedom through a transparent, legal, and affordable process. Our qualified and experienced debt counsellors negotiate directly with your creditors to reduce monthly debt repayments, consolidate all your debt into one manageable payment, and provide legal protection against creditor harassment and asset repossession. This means you keep your home, car, and dignity while working towards a debt-free future under the full protection of the National Credit Act. We are passionate about empowering consumers to take control of their finances and break the cycle of debt for good. As a leading voice in consumer advocacy, we regularly appear in national media to educate South Africans about responsible credit use, the cost-of-living crisis, and practical debt solutions that work. At Debt Rescue, every client receives personalised support from a dedicated consultant who walks the journey with you from start to finish. Our mission is simple: to assist over-indebted consumers, restore financial stability, and rebuild confidence in their financial future. Registered with the National Credit Regulator Trusted by South Africans for over 18 years.
Contact info
South Africa
- www.debtrescue.co.za
4.7
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent services no1
Excellent services. Consultants really go extra mile. Love the wotsap communication platform. Lornah great consultant.
13 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Anique
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you experienced excellent service and that our consultants go the extra mile. It’s also great to know that you love the WhatsApp communication platform, as making communication easy and convenient for our clients is very important to us.
A special thank you for highlighting Lornah as a great consultant. We will be sure to share your kind words with her.
Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Good day,
Good day,
Debt rescue helped me where I was in a financial situation and could not afford things. Debt rescue represented me and I was helped by Owen Naidoo who helped me to feel more at ease to be assured that my accounts will be taken care of and I will be on the road to financial freedom.
Use Debt rescue to assist you when your overwhelmed with Debt.
13 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Kyle
Thank you so much for your kind and encouraging feedback! 🌟
We’re truly pleased to hear that Debt Rescue was able to support you during a difficult financial situation and help you feel more at ease. It’s wonderful to know that Owen Naidoo provided reassurance and guidance, giving you confidence that your accounts would be taken care of and that you are on the road to financial freedom.
Your recommendation to others who may feel overwhelmed by debt means a great deal to us. We will be sure to share your appreciation with Owen and the team.
Thank you for choosing Debt Rescue and for trusting us to assist you on your journey. 😊
Kind Regards
Marlize
Debt Rescue
The company is currently helping me and…
The company is currently helping me and giving me report on what need to happened and thank you to Lorna Choma support who is knowledgeable and supportive
13 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day KG
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that the team is supporting you and keeping you informed on what needs to happen, and we especially appreciate you highlighting Lornah Choma for being knowledgeable and supportive. Providing clear guidance and ongoing assistance to our clients is something we truly strive for.
Your appreciation means a great deal to us, and we will be sure to share your kind words with Lornah. Thank you for choosing Debt Rescue! 😊
Kind regards
Marlize
Debt Rescue
Prompt, efficient and understanding service
Owen Naidoo responded quickly to a submission from our family member. Efficient and reassuring service.
13 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Catherine
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Owen Naidoo responded quickly to your family member’s submission and that the service provided was efficient and reassuring. Providing prompt, supportive assistance is something we truly strive for.
Your appreciation means a great deal to us, and we will be sure to share your kind words with Owen. Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Lornah has provided excellent service…
Lornah has provided excellent service and assisted me with every step. I have peace of mind and very happy with the service.
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Mohammed
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Lornah provided you with excellent service and assisted you every step of the way. It’s especially rewarding to know that her support has given you peace of mind and left you feeling happy with the service received.
Your appreciation means a great deal to us, and we will be sure to share your kind words with Lornah. Thank you for choosing Debt Rescue! 😊
Kind regards
Marlize
Debt Rescue
Lebo help me a lot
Lebo help me a lot. On top off hear work and answering all my questions. Great people.
9 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Elmar
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Lebo was able to help you a lot and stayed on top of her work while answering all your questions. Providing supportive and attentive service to our clients is something we truly value.
Your appreciation means a great deal to us. Thank you for choosing Debt Rescue! 😊
Kind regards
Marlize
Debt Rescue
I was assisted by Owen Naidoo from Debt…
I was assisted by Owen Naidoo from Debt rescue. His service was fast and efficient and to the point. Keep up the good work Owen Naidoo, you are a big benefit to Debt rescue
12 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Jaco
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Owen Naidoo provided you with fast, efficient, and to-the-point service. Providing clear and effective support to our clients is something we truly strive for.
Your encouragement to “keep up the good work” and recognition of Owen as a big benefit to Debt Rescue mean a great deal to us. We will be sure to share your appreciation with him.
Thank you for choosing Debt Rescue! 😊
Kind regards
Marlize
Debt Rescue
Memory Oosthuizen from debt rescue…
Memory Oosthuizen from debt rescue Kempton Park, thank you for your excellent service and professionalism in a difficult time for us, you are a wonder asset for debt rescue. Thank you debt rescue
11 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Beryl
Thank you so much for your kind and encouraging feedback! 🌟
We’re truly pleased to hear that Memory Oosthuizen from our Kempton Park office provided you with excellent service and professionalism during a difficult time. Supporting our clients with care and understanding is very important to us.
Your recognition of Memory as a wonderful asset to Debt Rescue means a great deal, and we will be sure to share your appreciation with her and the team.
Thank you for choosing Debt Rescue and for trusting us to assist you. 😊
Kind Regards
Marlize
Debt Rescue
Customer Service
I became aware about an issue that I was very unhappy about. Well after many years working and knowing the current SA I never knew that there are still people around of the caliber of Memory. I was blown away to find out there are still such people currently in the working environment. Her customer service is outstanding, brilliant and excellent and all that was needed was one call between her and me calm me down and put me at ease. I rate her understanding and willingness to assist and help in other words her customer service of the Highest standard that there could be. My very best wishes to you Memory and may GOD reward you if Human beings don't and do not recognize your worthiness.
4 February 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Jimmy
Thank you so much for taking the time to share such heartfelt and meaningful feedback. 🌟
We are truly delighted to hear that Memory was able to support you during a time when you felt unhappy and concerned, and that her outstanding, brilliant, and excellent customer service helped calm you down and put you at ease. Providing compassionate, understanding, and high-quality support is exactly what we strive for.
Your recognition of her willingness to assist and the high standard of care she delivers means a great deal to us. We are proud to have team members who are committed to making a positive difference in our clients’ lives, and we will be sure to share your kind words and best wishes with Memory.
Thank you again for your trust in Debt Rescue and for sharing your experience. 😊
Kind regards
Marlize
Debt Rescue
I would like to commend Janika Marais for her exceptional service and problem solving
I would like to commend Janika Marais on her professionalism and problem solving skills. She received our complaint after months of no feedback and countless emails to debt rescue. Our home loans was in arrears aimce last year November and she helped reach out to us in February. She then reached out to our bank to rectify the error. She then assisted us is updating our payment allocation plan to a faster payment plan. She has been very patient with us and ensured the query is closed and all our concerns are addressed. I wish the customer service team were as hands on as Janika is. Thank you so much for giving us hope again in this process.
11 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Thato
Thank you so much for taking the time to share such detailed and thoughtful feedback. 🌟
We truly appreciate you commending Janika Marais for her professionalism and problem-solving skills, especially after a challenging period of waiting for feedback. It’s wonderful to hear that she was able to reach out, engage with your bank to rectify the error, and assist in updating your payment allocation plan to a faster structure.
We’re also grateful for your kind words about her patience and dedication in ensuring your concerns were fully addressed and the query was resolved. Knowing that her support helped restore hope and confidence in the process means a great deal to us.
Your feedback is very important, and we will be sure to share your appreciation with Janika and the relevant teams. Thank you again for your trust in Debt Rescue and for allowing us the opportunity to assist you. 😊
Kind Regards
Marlize
Debt Rescue
I would like to thank Janika Marais for…
I would like to thank Janika Marais for all her help with my query and providing additional feedback on accounts being settled this month. I really appreciate all her help. She really goes the extra mile ☺
11 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Anita
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Janika Marais was able to assist you with your query and provide additional feedback on the accounts being settled this month. It’s wonderful to know that her support made a positive difference.
Your appreciation for her going the extra mile truly means a lot to us, and we will be sure to share your kind words with Janika.
Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Hi Chatted to Chante
Hi Chatted to Chante. She was very knowledgeable and helpful and delivered on her promises.
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Eugene
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Chanté was knowledgeable and helpful, and that she delivered on her promises when assisting you. Providing reliable support and clear guidance to our clients is something we take great pride in.
Your appreciation means a lot to us, and we will be sure to share your kind words with Chanté. Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
My consultant was Lebo she is…
My consultant was Lebo she is absolutely a 5 star. Thank you for being so helpful and being so professional through a very difficult period for me. Every question that I asked was answered promptly and in detail.
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Berenice
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that Lebo provided you with 5-star service and was helpful and professional during what you described as a very difficult period. Supporting our clients with care and understanding is very important to us.
It’s also great to know that every question you asked was answered promptly and in detail, helping you feel informed and supported throughout the process. Your kind words mean a lot to us, and we will be sure to share your appreciation with Lebo.
Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Debt Rescue very helpful
Owen was very quick to answer my questions and very helpful. Very friendly
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Shawn
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that Owen was very quick to answer your questions and that you found him helpful and friendly. Providing prompt, supportive service to our clients is something we truly strive for.
Your appreciation means a lot to us, and we will be sure to share your kind words with Owen. Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Excellent customer experience…
Excellent customer experience especially by Owen Naidoo and the team.
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Mujtaba
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that you had an excellent customer experience, and we especially appreciate you highlighting Owen Naidoo and the team. Providing supportive, professional service to our clients is something we truly strive for.
Your appreciation means a lot to us, and we will be sure to share your kind words with Owen and the team.
Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Excellent service
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Iguard
Thank you so much for your kind feedback! 🌟
We truly appreciate you taking the time to share that you received excellent service. Knowing that our team was able to provide you with a positive experience means a great deal to us.
Thank you for choosing Debt Rescue and for your support. 😊
Kind Regards
Marlize
Debt Rescue
Special thanks to "Owen Naidoo" for…
Special thanks to "Owen Naidoo" for allways helping us in the right way and help understanding all the good and but for us been under debt review, and never have a negative attitude towards our silly questions.
And thank you "Debt Rescue" for helping us when we were down and worried about the future.
You guys are GREAT......
10 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Trishes
Thank you so much for your heartfelt feedback! 🌟
We truly appreciate you taking the time to share your experience and are so pleased to hear that Owen Naidoo has always been there to help you in the right way and to help you understand both the good and the challenges of being under debt review. It’s wonderful to know that he assisted you with patience and never had a negative attitude towards any of your questions.
We’re also grateful for your kind words about Debt Rescue helping you during a time when you felt down and worried about the future. Supporting our clients and helping them find a way forward is exactly why we do what we do.
Your encouragement and the words “You guys are great” truly mean a lot to our entire team. We will be sure to pass your appreciation on to Owen.
Thank you for trusting Debt Rescue to be part of your journey. 😊
Kind Regards
Marlize
Debt Rescue
Very professional and friendly service…
Very professional and friendly service from Sha-Sha-Lee Gordon. Will highly recommend her.
9 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Zelda
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you received very professional and friendly service from Sha-Sha-Lee Gordon. Providing supportive and professional assistance to our clients is something we truly strive for.
Your high recommendation means a great deal to us, and we will be sure to share your kind words with Sha-Sha-Lee.
Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Great service from gear people
Debt Rescue have always kept in contact explaining every step of the way making sure the process go smoothly, they accomadated and structured what I could afford, thanks to Owen Naidoo for all your assistance👍
2 December 2025
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Brendan
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that Debt Rescue kept in contact with you and explained every step of the way to ensure the process went smoothly. It’s also great to know that the team was able to accommodate and structure a plan around what you could afford, as supporting our clients in a practical and understanding way is very important to us.
A special thank you for recognizing Owen Naidoo for all his assistance. We will be sure to pass your kind words on to him.
Thank you again for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
Memory thank you so much for everything…
Memory thank you so much for everything you did and all your help. Natasha is would like to say thank you for assisting me and recommend i chat with Memory
5 March 2026
Unprompted review
Reply from Debt Rescue (Pty) Ltd
Good day Christo
Thank you so much for your kind feedback! 🌟
We truly appreciate you taking the time to share your experience and are so pleased to hear that Memory was able to assist you and provide the help you needed. It’s also wonderful to know that Natasha recommended that you chat with Memory, and that she was able to support you every step of the way.
Your appreciation means a great deal to us, and we will be sure to share your kind words with both Memory and Natasha. Thank you for choosing Debt Rescue! 😊
Kind Regards
Marlize
Debt Rescue
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.