David's Bridal Reviews 

Today I went back into David’s bridal after buying my dress 10 months earlier and was not happy with the fit and they reordered it in a petite size for an even exchange and put my mind at ease thanks to the portage/Kalamazoo location

Hannah at the Birmingham store was professional courteous and knew what I wanted before I did. When she showed me I cried. Shopping for 3 bridesmaids and 2 flower girls. She recommended the sizes and was never fazed by my constant questions.

We bought my daughter's dress online. It arrived within the week and fit like a glove. The dress was absolutely beautiful.

I visited the Birmingham store and Hannah was amazing! She picked out the perfect dress that fit everything that I wanted within a dress. She also gave many options for accessorising the dress to give me more ideas. She was friendly, helpful and very patient. I also didn’t feel pushed into making a decision there and then but luckily this dress was the one!

Alesha was accommodating in the Watford store. She allowed me to look for dresses I liked and then picked some dresses that she thought would look good on me. I enjoyed my experience trying on dresses with her. Alesha made me feel comfortable and gave me all the prices on the items I wanted. Thank you again for a fantastic appointment.

Amazing experience buying bridesmaid dresses with the help of Gina in Watford. She help find a style which would work well for everyone and made the whole experience smooth and enjoyable.

I had a magical experience here, travelling over 100 miles was well worth it. I had previously tried on 50 dresses, but coming here was phenominal: the staff are incredibly helpful and knowledgable, with a a wide variety and huge selection of dresses (and other bridal options like suits and jumpsuits) the shop also does everything from jewellery to pyjamas. If you’re looking for something non conventional like I was, they have black dresses and prom dresses, if all coloured they also have amazing dresses for bridesmaids/ mother of the bride or groom. I’m coming back here after finding my dress (for half of my budget by the way!) to get all my other stuff for my bridesmaids and jewellery. Cannot reccomend this store enough, especially Ashleigh who was the friendliest calming spirit for my manic bridezilla state. She was knowledgable, efficient, and helped me find the perfect gown and veil. You won’t regret making an appointment at this store, take it from someone who’s visited 12 different ones!

Ordered my dress online and it came in the mail and I tried it on at home once or twice and about a month after I ordered it was my wedding and the day of my wedding the entire zipper broke off the dress because the dress was of bad quality I had to be stitched and hot glued into my dress about 30 minutes before my ceremony. I tried contacting David’s bridal to get a refund back on a dress that had to be cut off of me and they only wanted to give me about 15% refund which only came out to about $30 I tried to explain to them that I didn’t know that the dress was crap until the day of my wedding but they refused to give me any kind of refund that was worth my time! The person I spoke to was nice and I wasnt even expecting a full refund, but 15%?!?! Come on, if my mother and sister in law didn’t know how to sew I wouldn’t have been able to get married and would have probably have to marry in a tee shirt and yoga pants! Not happy with the dress and the customer service!

I visited in May and picked my wedding dress on my first trip there! The experience was magical. I visited again in Sept to have my alterations done which I had a phone call before hand to talk through. Based on the alterations they predicted it would cost £100-£200. When I went I paid £421!!! Then I went back end of Sept to try on the alterations, the dress had been so ripped and looked like it had been worn, mishandled and just ruined to be honest. I explained how upsetting it was and how it made me feel like I didn't even want it. A wedding dress is a once in a life time thing, I wanted it fresh and new... otherwise I would have got one second hand. Anyway they went away to try and cut away some of the netting that had ripped to 'tidy' it up, they came back to show me and we agreed if they did this, I'd see how it looked after. Having to go back for an additional trip to pick it up, I tried to explain to the alterations manager how it made me feel and I'm looking for another dress because of how this experience has made me feel. She said there is nothing they can do but she'd contact head office and call me back in a week. I've had nothing. I have also written to them, nothing. The automated email says I'd get a response in 24-48hours, it's been weeks now. Absolutely disappointed. Really would not recommend this place or the service.

Meghan our dress consultant at David's Bridal was wonderful and very professional. I gave her my full trust and confidence in picking out wedding dress options based on my preference, style, and budget. She then had 5 dresses for me to try on. I liked how she gives her take on each dress and helped me narrow down the dresses I actually liked. She had me wear the ones I liked for another round, so I can ultimately pick my dream wedding dress. Finally, I was able to find my wedding dress and even though it was not my size, she coordinated with their alterations team to find a way that it would fit me comfortably. Thank you Megan, and the whole David's Bridal team for making the whole process fun.

After they took all of my measurements to have a dress “made” which was sent to them for me to then come back to the store again to pick up it was several sizes too big. Also definitely made in Sri Lanka as it’s written on the label. The bride picked up our dresses then posted them to us bc David’s bridal is cheap and doesn’t do it themselves. Bride of course doesn’t know they’ve ordered the wrong size and I don’t want to upset her as she was trying to be a lovely friend and buy our dresses, so I call and they insist that the size is right according to my bust which is not true bc it’s baggy on my boobies! Falls on my shoulders and comes four inches past my toes. It’s like a kid trying on an adults dress and their solution is that I pay more than the cost of the dress to have it altered. So scammy. The actual guy who measured me was great and kind. The company is just shameful.

Visited the store today and Friday with my daughters and granddaughter for bridesmaid dresses. Assisted by Charlie and the whole appointment was fantastic. We tried on loads of dresses and Charlie was so attentive and productive knowledge was amazing. Would highly recommend this store to anyone as the selection of dresses, colours and materials were second to none. I thank Charlie for her welcoming and friendly manner.

Wonderful time at David's Bridal in Westfield. I found my dream dress on the Saturday - I think I knew as soon as I put it on, but I slept on it (and dreamed about the dress!!) and they happily found time for me to come in on the Sunday for a second go, which was very kind. All three - Lucia, and Laura and Debbie, made me feel so special and clearly the team work brilliantly together and clearly love their jobs (and know when a dress is The One!). Loved the whole experience. Thank you all!

Visited today 23/10 with my daughter and her 3 bridesmaids. Lots of choice in colour and fabrics. Lia was a great help to everyone. She smiled throughout, helping with fitting, narrowing down choices and introducing styles that she thought would suit. She never got flustered or upset when another dress was asked for or another try on was needed. Three bridesmaid dresses purchased and an enjoyable experience.

Fantastic service from Stacey at Braehead who made my sister and I feel very comfortable and relaxed, listening to our needs yet using her expertise to guide us.
The selection, sizes of dresses and service experience goes above and beyond many other boutiques. Huge thank you Stacey!

Lovely day at David’s Bridal, in Braehead, Glasgow. Our assistant, Stacey was very helpful, understanding and patient. Everyone was so cheerful and made us all feel special. My daughter found her dress and I’m so pleased. What a memorable day! Joanne

Got the perfect dress with the amazing help from Katie at the braehead shop. My daughter and I already had picked a few we liked, Katie then gave us a tour of the different areas and what designers were where. Out if the 3 dresses I picked she asked what my favourite one was and said for me to tey that on first. It was the one I chose to buy but she did say to tey on the other 2 as well just incase, which I did and then tried the first one again to make sure I was 100% happy which I was and said yes to the dress. Katie was so nice, helpful and time didn't matter, as long as I was sure.

My daughers and I went to David's Bridal for a pair of shoes. They did not have what we were looking for. However, Kayleigh B was very helpful and helped us look for the shoes my daughter needed. She was an absolute blessing without her we would of not found the shoes we were looking for. I Appreciate her great customer service that I recieved. She went above and beyond. Thank you so much.

Westfield Stratford store. I cannot thank Lucia enough for her help in getting the perfect dress for my daughter. I cannot recommend the staff more highly, they are wonderful.
This was not the first shop we went to but it was far superior.
Lucia is amazing!
Thank you for listening and getting what we needed.

Just got my fitting for my dress! Macaire was so kind, so thorough, and made my experience so wonderful. Makes me even more excited for the big day!