Dating.com Reviews 2,185

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the website, describing it as a platform with many fake profiles, bots, suspicious accounts, and potential fraudulent activity. Customers frequently reported issues with payments, including unexpected charges, credits disappearing, and the inability to continue conversations without constant purchases. The pricing structure was also a major concern, with many finding it excessively expensive and feeling that the pricing was unfair and overly aggressive for every interaction. Reviewers also expressed frustration with the difficulty in contacting customer service and getting their issues resolved. Conversely, a small portion of people felt that the staff was patient and courteous, and some even found genuine connections, though these experiences appear to be rare.

What people talk about most

Website

Consumers express significant dissatisfaction with the website. Many reviewers report concerns about the... See more

Payment

Clients express negative opinions on payment, with many reporting unexpected charges and concerns about the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over the high costs.... See more

Customer communications

Customers consistently express frustration with contact. Many reviewers report that profiles refuse to... See more

Staff

Reviewers mention mixed feedback about staff. Many customers express frustration, with some questioning the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more

Company replied

Rated 1 out of 5 stars

Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more

Company replied

Rated 1 out of 5 stars

They are sick.From workers to owners. Customer 'service' run by bots.You can't delete your profile no matter what you do.Stuck there forever. Can't understand how criminals like these can still oper... See more

Company replied


Company details

  1. Social Media Agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Please avoid it for any cost

Please avoid it for any cost ! Scammers ! Pulling your money , each message costs , potential partners asking your unreal question for making you to respond over and over , such as- what fruit on breakfast make you more happy Aple or pear . Filed charge back with my bank! Second , it rerlly not possible to unsubscribe, even after fully deleted app you will get notices . That horrible site for last 10 years for me . Runnnn

1 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Lily,

We’re truly sorry to hear about your negative experience, and we understand your frustration. We take concerns about scams, unwanted charges, and subscription issues very seriously. The questions you’ve mentioned, as well as any interaction that feels off, are things we strive to monitor and address.

If you’ve experienced challenges with unsubscribing or have any billing-related issues, please reach out to our support team directly at support@dating.com. We can assist you in resolving these issues and make sure your account is fully deactivated. We’re here to ensure that every member’s experience is positive, and we deeply regret that you’ve felt this way.

Thank you for sharing your feedback, and we will work to improve based on your comments.

Rated 1 out of 5 stars

It's a Scam

I find fees outrageously expensive.
About 30€ + tax worth credits were spent in 35 minutes.
Everybody who still visits site are "featured members" - that means their identity is confirmed and they have a complete profile - at least the site claims that it is so.
Whether they are really looking for partner or work there to squeeze as much as possible money from new member - who knows?
One has to pay for every message or every minute he spends chatting with "featured member'.
I couldn't figure out how to contact a regular member without credits. I type a message, I see it's sent, but it disappears after a couple of minutes.
Saying so, regular members are probably abandoned site long time ago.
Second week in a row I am trying to delete my profile after canceling subscription, I just receive message "Your profile deletion request is being processed by Customer Support and will be completed shortly.",
but my profile remains on the site.

3 May 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Valeria,

Thank you for taking the time to share your detailed feedback. I'm truly sorry to hear that your experience with our platform has been frustrating — your concerns are completely valid, and I appreciate the opportunity to address them.

We understand that pricing and credit usage can feel unclear or excessive, and we're currently reviewing ways to improve transparency and ensure users feel they are receiving fair value. Regarding "Featured Members," while we do take steps to verify profiles, we recognize your concerns and are actively working to improve authenticity and trust across the platform.

The difficulty you’ve experienced in contacting regular members and the behavior of disappearing messages shouldn't happen and will be investigated further. Additionally, the delay you've encountered while trying to delete your profile is not acceptable, however, it is currently being dealt on under case Reference 09326385. You should receive confirmation shortly.

We’re committed to making meaningful improvements, and your feedback plays an important role in that process. If there’s anything further you’d like to share — or if you’d prefer a direct follow-up from a senior team member — please let me know.

Rated 2 out of 5 stars

June & Augusto in love needs cell number to connecti ask a questian i finde a lade wee…

i ask a questian i finde a lade wee love each other for the last6 monds know wee suppose to meet in Toronto chi is from china che has a Daughter wee need the phone number from my cell so wen che arrives che can call i tray to give my my number che never gets it wat the next step after 7 Monds were can i do give her the cell number please help me June160208513 but with no avell we never get it

2 May 2025
Unprompted review
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Reply from Dating.com

Hi Augusto,

Thank you for reaching out — I understand how important this is to you, especially after building a connection over the past several months.

If your messages — including your phone number — are not being delivered or are disappearing, it may be due to restrictions on the platform you're using. Some dating or messaging platforms block the sharing of personal contact information (like phone numbers) in an effort to keep communication within the app. However, you can exchange it through video chat or Present delivery.

Please contact our customer support directly via email at support@dating.com with your profile ID as you seem to have shared A lady's Profile ID which unfortunately provides limited information to resolve your concerns.

Rated 1 out of 5 stars

It is scam

It is scam, credits are gone in less than 24 hours and they asked to buy it again and again. What a shame. STAY AWAY everyone. Use a different platform if you want to find a real person, they are all fake people.

28 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Tina,

Thank you for sharing your concern — we understand how upsetting this experience must have felt, and we want you to know we're not brushing it aside.

Our platform uses a credit-based system to allow flexible communication, but if your credits were used unusually fast, we’d like to take a closer look. Please contact support@dating.com with your account details — we’re ready to investigate and ensure you weren’t charged in error.

Regarding your comment on fake profiles: we do run profile verification and active moderation, but unfortunately, some users attempt to misuse the platform despite our safeguards. Every report you send via the report button or email helps us remove those accounts swiftly.

You deserve a safe and honest space to connect — and we’re taking steps every day to make sure that’s what Dating.com delivers.

Rated 1 out of 5 stars

This site is a scam

This site is a scam. The buy as you go format is a total rip off. The credits are ridiculously expensive. Stay away!!

29 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Lynnmarie,

We hear your frustration, and we’re truly sorry the credit system felt misleading, that’s never the experience we aim to deliver.

Our “pay-as-you-go” model is meant to offer flexibility without locking users into subscriptions, but we understand it can feel costly depending on how interactions go. If you believe your credits were consumed too quickly or unfairly, we’re more than willing to review your activity in detai, just reach out to us at support@dating.com and we’ll investigate right away.

Your feedback is helping us push for better clarity and fairness — and we sincerely appreciate you speaking up.

Rated 1 out of 5 stars

IF I could give it a ZERO star I would

IF I could give it a ZERO star I would. This site is a TOTAL SCAM. pictures are not real. I was charged usd 20 that did not last even half hour. I was talking to somone and the credit run out. Then they asked to buy more credits, ONLY HALF HOUR IN! I cannot believe this site even exists as it is. ALL FAKE photoshoped pictures. they all look the same. RIDICULOUS AND A COMPLETE SCAM FOR REAL PEOPLE.

28 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Silvia,

We’re truly sorry you had such a disappointing experience. The credit system is designed to give you access to premium features like chat, but we understand how quickly it can go if you're actively engaging. As for profile authenticity, we use photo moderation, verification tools, and user reporting to filter out fake or altered profiles—but we agree, if any slip through, it’s not acceptable. Please contact us with the profile details you suspect at support@dating.com so we can investigate. We’re committed to a safer, more transparent space for real people like you.

Rated 1 out of 5 stars

If I could give it less than one star I…

If I could give it less than one star I would. I should have read the reviews first, so that's on me. Almost EVERY profile is "featured", which means those individuals don't have to pay as long as they keep being very active on the site (and as long as they have attractive pictures, although I've seen some unattractive ones slip through). They also say featured members must be verified (in terms of identity--they get a badge) but a quick scroll will demonstrate that this isn't the case. "Regular" users have to pay exorbitant fees to chat with/e-mail these members, and they REALLY try to lure you in. Think about it. Even if they're real men (in my case), would you want your potential love trying to talk to as many other women on the site as possible? It's a racket. While I'm at it Elitecupid sucks, too, for different reasons. Angry at myself for spending well-earned money on shams and empty promises.

25 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Tavi,

We’re truly sorry to hear about your experience, and we understand how frustrating it can be to feel like you're not receiving the value you expected. We appreciate you taking the time to share your thoughts, and we take your feedback seriously.

Regarding the "featured" profiles, we ensure that members who are labeled as featured have met the platform's specific criteria, but we do recognize that users’ experiences can vary. If you have concerns about the validity of certain profiles or have encountered issues with interactions, please feel free to share more details with us. We are committed to providing a genuine and respectful environment for all our members.

Please reach out to us directly at support@dating.com, and our team will assist you further. We take your concerns seriously and are here to work with you to resolve the matter as quickly as possible.

Rated 1 out of 5 stars

This site is the biggest rip off EVER

This site is the biggest rip off EVER. Basically the subscription is just more money you pay and it really isn’t getting you anything. In one day alone speaking to who I now figure was a fake person or maybe an employee, 200 bucks. He kept saying he wasn’t ready to leave the site. He was not real in my opinion. Support is a joke as well. How do you report this to the BBB? They should be shut down.

13 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Natalie,

We’re truly sorry to hear about your disappointing experience, and we understand how frustrating it can be to feel like your investment wasn’t worth it. We take accusations of fake profiles very seriously, as our goal is to provide genuine, meaningful interactions for all members.

If you believe you’ve encountered a suspicious or fraudulent profile, we encourage you to report it immediately, so we can investigate further. Your feedback is extremely valuable, and we want to ensure we address any issues promptly.

Please contact us directly at support@dating.com, and we’ll do everything we can to assist with your situation. We want to make things right and improve your experience.

Thank you for bringing this to our attention, and we’re committed to resolving it as quickly as possible.

Rated 1 out of 5 stars

Obviously fake accounts

Obviously fake accounts. They try to send you a lot of photos that people get charged by viewing them. They encourage you to send stickers that people lode more and bigger credits. Don’t waste your time and you money.

2 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Pooria,

We’re sorry to hear you’ve had such a negative experience. We take all concerns about fake accounts very seriously. Our team works hard to maintain a real and safe community, and we continuously monitor for suspicious activity. If you’ve encountered any profiles that seem inauthentic, please report them directly at support@dating.com, and we will take swift action.
As for the stickers and photos, they are optional features designed to enhance interactions, but we understand how they can add up quickly. We’re always looking for ways to improve user experience, so your feedback is invaluable. If you ever have questions about how to navigate the platform or need help with credits, our support team is always ready to assist.

Thank you for your feedback.

Rated 1 out of 5 stars

It is a complete time and money-waster…

It is a complete time and money-waster compared to J4feels.com

21 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Chris,

We’re sorry to hear that you feel this way. We always strive to offer the best experience for our members, but we understand that it might not be the right fit for everyone. If you feel that another platform better suits your needs, we completely respect your decision.

If you’d like to share more about your experience or how we could improve, we’d love to hear your thoughts through the email at support@dating.com. We’re always looking to make our platform better for all members.

Rated 1 out of 5 stars

One of the Worst Experiences

One of the Worst Experiences – Overcharged and Misleading

I signed up for Dating.com as a first-time user of any dating site, and I’m extremely disappointed. In just one night, I was charged over $400 without fully realizing how quickly the costs add up. They charge for everything – sending texts, viewing videos, even sending simple emojis. It’s incredibly misleading and feels like a money trap. What’s worse, I’m not even sure I was chatting with a real person, like the person might be working for the platform just to keep me spending.
There was no clear warning about how expensive and constant the charges would be. What was supposed to be a fun and simple experience turned into a frustrating and costly mistake. I would not recommend this platform to anyone. Save your time, money, and energy — look elsewhere.

20 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Etienne,

We’re truly sorry to hear about your negative experience, and we completely understand your frustration. Our goal is to provide a fun and genuine platform for meaningful connections, and we deeply regret that you felt misled by our pricing structure.

We do make an effort to outline the costs clearly, but we understand how it could feel overwhelming if it wasn’t as transparent as it should be. Your feedback is incredibly valuable, and we’ll take it into consideration as we look for ways to improve user experience.

If you’d like assistance with resolving the charges or understanding your usage, please reach out to our support team right away along with your account details at support@dating.com. We want to ensure that you don’t feel taken advantage of, and we’ll do everything we can to make it right.

Thank you for sharing your thoughts.

Rated 1 out of 5 stars

HOLY COW IF I COULD GIVE A -1000000…

HOLY COW IF I COULD GIVE A -1000000 stars! Buyer beware! Ive been on this site and many of their sister sites for almost 4 years and they are a rip off! Case in point, they pay their employees to impersonate fake profiles to keep you chatting and sending gifts for profit! Ive never had my heart broken so badly from non intentional fake men who pose to be real and no one ever wants to leave the site so WHAT DOES THAT TELL YA?😳😡trust me, dont waste your time or hard money theyre in malta with bank accounts all over Europe and theyll never refund your money!

16 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Courtney,

I can feel the depth of your frustration, and it's completely valid—four years is a long time to invest emotionally and financially. I want to address your concerns head-on, no fluff:

1. Impersonation Accusations:
We take claims of impersonation very seriously. While we do not pay employees to pose as users, we do employ moderators to implement strict verification and Customer support team to ensure safety and compliance with our platform standards. If you suspect a user isn't authentic, please send profile details to support@dating.com—we will investigate thoroughly.

2. Refusal to Leave the Platform:
It’s true that per our Terms of Use, members must stay within the platform for communication. This is a security feature—not a scheme—and it’s not always clearly understood. But your point is fair: when every single connection avoids outside contact, that’s frustrating. It’s important to note that while we provide a platform for meaningful connections, we cannot control how individuals choose to engage in conversations. This includes situations where a member may choose not to participate in certain activities, such as communicating on other platforms. If it's happened repeatedly, that pattern deserves a closer look, and we’re here to do just that.

3. Refund Policy & Malta HQ:
Our parent company is headquartered in Malta, yes, but we operate globally and follow standard practices for billing transparency. Refunds are possible in cases of fraud or system error. If you feel your situation qualifies, please email support@dating.com for an internal review. We won’t ghost you.

I hear your heartbreak in this message, and you deserve better—not just from a dating site, but from anyone you trust with your time and emotions.

Rated 1 out of 5 stars

I was robed by 25K by this company and…

I was robed by 25K by this company and nobody are responding to my request to return my money back.Someone took my debit card and spend 25 thousands dollar from my account.I will hire atterney and sue the company.Those company are fake.You call the costumer service they do not ask you for your information or anything and just keep saying let me check.I did report to the company dating .com and they told me it was me who spend 25K dollar on they site

5 October 2024
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Alisa,

We are deeply sorry to hear about this situation, and we take your concern very seriously. Please know that Dating.com will never take funds from your account without your consent. If you believe your account or payment information was compromised, it's critical that you immediately contact our support team with the details of the charges. We’ll work closely with you to investigate and resolve this as quickly as possible.

To get started, please email us directly at support@dating.com with the transaction details and any information you have, so we can look into it thoroughly. Your security and peace of mind are our top priorities, and we are here to assist in any way we can.

Rated 1 out of 5 stars

I think dating.com and his brother’s sites…

I think dating.com and his brother’s sites are game. All verified accounts are fake accounts. 7 months ago I sent everything for verification and even received answer about my approval and soon I will receive a survey…nothing happened till now. So, all verified and especially free members are fake and they are hired by site to keep in romance chatting victims of this sites. So my suggestion run away from those sites if you are not player and are serious person.Believe, you will never meet in real any verified person from this site. I even don’t want read answer from site about going to support. I did it many times. It doesn’t work

4 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear V Gra,

We truly regret hearing about your frustration, and we understand your concerns. However, we want to clarify that Dating.com takes the verification process seriously to help ensure authentic interactions. Verified accounts are validated by a thorough procedure, and we work hard to maintain a safe and genuine environment for all users.

We are sorry if your experience has not met expectations, and we would like to emphasize that we’re committed to addressing any issues that arise. If you’ve already contacted support and haven’t received the attention you need, please reach out again via a direct email at support@dating.com, and we will prioritize your case.

We want to improve your experience and would love to assist in resolving any misunderstandings. Thank you for sharing your thoughts, and we hope to regain your trust. 💬💙

Rated 1 out of 5 stars

Run run run from dating.com Well after givi. of dollars…

Well after giving thousands of dollars to the owners of dating.com, I finally figured it out. I’d say 90+% of these girls are on the take. They (if they are really girls) are basically employed by dating.com to line the pockets of the owners. They have to “qualify” to become premium members. They contract with the owners to stay active and keep as many as they can busy talking to them. They agreed to not do anything with the clients outside of dating .com. They black out any emails or phone numbers when sent to the “girl”, no matter how much you disguise it. The credits are outrageous. If you buy 80 credits for $69.99 you can view 4 pictures and two videos, not to mention the lower credit suckers of each regular message. These girls are mostly gorgeous and type much younger than the client. They use emotional manipulation techniques and are very good at it. Within just a few messages they are calling you honey, sweetheart, baby, ect. Within a few more they profess their obsession with you, and in many cases say they love you. Many are overseas and promise to come to you as they spin their webs. They are free with sending tons of pictures and videos and video chats. I wondered how can they afford it. The answer is they are charged NOTHING for credits. If you dig into the sites fine print it’s there. But the thrill of scamming and emotionally abusing the client is not enough. If they are good little scammers and bring in tons of money, they are paid by the site. Why else would they spend all day and night on the site? Just have the “ah ha I got you thrill? I think not. You will spend hundreds if not thousands of dollars believing that these girls really want you and love you. The owners (and I’m sure you can’t find them) are getting filthy rich off of you. Run, run, run from this site, or learn the hard and expensive lesson I did.

3 April 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Jeff,

We sincerely apologize for the negative experience you’ve had—it’s absolutely not what we want for our members. We take these concerns very seriously and understand your frustration. Our team is committed to ensuring genuine connections, and any form of manipulation or deceit is not acceptable. We do our best to maintain transparency, and we continuously work on improving the platform. If you’ve encountered any suspicious activity, we encourage you to report it directly to our support team at support@dating.com for a thorough investigation. We genuinely appreciate your feedback and will keep working to make Dating.com a safe, trustworthy space for everyone. 🙏

Rated 1 out of 5 stars

Scammers

Scammers. AI. Fake Accounts! It’s like a feeding Frenzy once you start looking! Charged me $399 x2 which was NOT authorized by me! Rip off site! Illegal activity! They don’t even deserve 1 star…. How about … ZERO! Some site claims that this garbage dating site is in the top TEN!! No Way!! Run from these phoney people! Trashy illegal so called business! Ugh!!!!👎👎👎👎👎👎👎👎👎

6 March 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Sandra,

We’re sorry to hear about your experience. Unauthorized charges are never our intention, and we encourage you to reach out to our support team immediately via email with the relevant derails at support@dating.com so we can review and resolve any billing concerns. Dating.com is committed to maintaining a safe and authentic platform, and we take reports of suspicious activity seriously. Please contact us so we can assist you further. Your feedback helps us improve, and we appreciate the opportunity to make things right.








Rated 1 out of 5 stars

what a scam..

what a scam... I wrote 5 e-mails to 5 different persons in one day and my first installment of almost € 35 was already gone.
My own stupidity!

30 March 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Matti,

We appreciate your feedback and understand your frustration. Dating.com operates on a pay-per-communication model, and credits are used based on interactions such as messaging. We always encourage members to review our pricing details which was fully outlined on the Terms of Use Agreements that was agreed upon registration before engaging.

If you have any concerns about your account usage, our support team is happy to assist and provide a breakdown of your transactions. We value your experience and are here to help! Our email is support@dating.com

Rated 1 out of 5 stars

Dating.com

Dating.com, amo Latina.com and all of them are a bunch of scammers. I hope they close them down. They think people don’t know about them and the nasty models and inhuman people working for them for the money. It’s a shame that they can’t make it on their own do they have to scam people. At the end of the day karma will get them one way or the other. I hope soon and I hope to see the company go down the hill soon. The owner has to values neither the employees. Liars and liars. We know the game and we leave it to God to take care of them. Meanwhile I will let the world know how peace of shit this company is and the people in it. I hope justice happens soon for all of us victims and the one coming up. With all the blessing in my side. Let’s have justice soon.

1 January 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Dear Sheila,

We’re truly sorry you feel this way. At Dating.com, we take security and authenticity seriously, ensuring all profiles go through verification processes to provide a safe and enjoyable experience. However, If you've encountered any suspicious activity or any experience that lead you to such conclusions, please report it to our support team immediately at support@dating.com so we can investigate further.

We believe in transparency and fairness, and we’re constantly working to improve our platform for all users. If there’s anything specific we can assist you with, please reach out, we’re always here to help. Wishing you the best.

Rated 1 out of 5 stars

AI answering everywhere

It is AI answering everywhere, the fake profiles. So called matches are fake, requesting to stay on the platform, only to keep using credits. Also answers from dating.com itself must be just coming from AI. You'll not find anything real on this site, only the cash-flow, one-directional.

20 March 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Emma,

Thank you for sharing your concerns. I want to assure you that we do not use AI to replace real interactions on the platform. Our goal is to provide genuine connections, and while automated messages are sometimes used for certain support functions like the conceirge Julia, to assist you with common inquiries, all interactions and profiles are managed by real people. We understand how frustrating it can be if you feel you're encountering fake profiles, and we take this seriously. We continuously monitor the community to ensure authenticity and to prevent any misuse of the platform.

If you’ve experienced anything that doesn't align with the kind of experience you're hoping for, please don’t hesitate to reach out to our support team via email at support@dating.com. We are committed to improving and creating a space where meaningful, real connections can happen. Your feedback is vital, and we’re here to help ensure your experience improves.

Rated 1 out of 5 stars

Stay away form this site

20 March 2025
Unprompted review
Dating.com logo

Reply from Dating.com

Hi Kristian,

I'm really sorry to hear you're feeling this way. We understand your frustration, and we take all feedback seriously. If you've experienced any issues or feel that the platform hasn't met your expectations, we'd love to hear more details so we can address them and improve the experience for everyone. Please reach out to our support team directly along with relevant details at support@dating.com, and we’ll do our best to resolve any concerns you have. Your satisfaction is important to us, and we’re here to help.



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