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3.7

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Land registration and conveyancing

I received excellent service from the team at Darby & Darby in the Torquay office during the registration of a property and recent subsequent sale. As I am not based in the area I thought distance might impact communications and speed but everything was done promptly and I was kept informed throughout, resulting in a prompt sale Completion. I also valued how if my primary contact was out of the office, queries and actions were followed up or messages taken by other members of the team with follow up as soon as possible, and additional steps taken to resolve an issue when one arose. Charges were clearly explained in advance and as expected. I'd previously dealt with the Brixham office on other matters and found the staff there equally helpful with the two offices working closely together, eg to provide documents were most convenient for collection or drop-off.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not expect a timely reply

If you are lucky Darby & Darby at Torquay may reply to emails in under a month, but then they need prodding.
I asked for the name and address of their client and after 6 weeks, and a prod, they replied they will not identify him - so that there is no way I can sue for our money to be returned as he 'allowed' it to be 'given' to somebody else!
It was also mentioned that 'stealing' is not the word to use.
Ben Darby said this was legal.
I can not recommend this firm, unless...

7 March 2025
Unprompted review

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