Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more
Company replied
I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so... See more
Company replied
The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more
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Company details
Information provided by various external sources
Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.
Contact info
LS7 1RG, Leeds, United Kingdom
- 0113 3899 899
- help@danielfootwear.co.uk
- www.danielfootwear.com
4.4
Excellent
18K reviews
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Daniel’s own brand is great quality and…
Daniel’s own brand is great quality and stylish with a bit of an edge. You’re paying a sensible price for real leather items unlike other brands who charge the same price for man made materials, they also have great customer service.
3 July 2026
Reply from Daniel Footwear
Thank you so much for your review! We're delighted to hear that you love the quality, style, and value of our leather products. It's great to know you appreciate our commitment to using genuine leather at a fair price. We're also thrilled that our customer service made a positive impression. Thank you for your support, and we look forward to welcoming you back again soon!
Would buy again
The best purchase ever! I’m so glad my colleague told me about this brand. I’ve been wearing the shoes in Italy and they’re so comfortable! Recommend and would purchase another pair!
3 July 2026
Reply from Daniel Footwear
Thank you so much for you review.
Reply from Daniel Footwear
Thank you so much for your review.
Fabulous communication high quality…
Fabulous communication high quality sandals and reasonable price great customer service
3 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
A good company
Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expand it, rather than in the title description or in the Size selection as appears on other company's websites.
They responded really promptly to my email about this purchase, when I queried it. Needless to say I returned them, they refunded me really promptly.
29 June 2026
Reply from Daniel Footwear
Thank you for your thoughtful review and for sharing your experience. We're delighted to hear you were happy with our service and that our team was able to respond quickly and process your refund promptly.
We also appreciate your feedback regarding the Birkenstock fit information. We understand how important it is for these details to be clear when ordering, and we'll certainly take your comments on board as we continue to improve our product listings and shopping experience.
Thank you again for your support, and we hope to welcome you back in the future.
Disappointing
Delivery spot on, shame about my order. Buckle was broke in one of the shoes, like they’d previously been returned and then sold again. To add to the poor review, I’ve got to pay to return a product that’s not as described/faulty, very disappointing.
3 July 2026
Reply from Daniel Footwear
Thank you for taking the time to share your feedback. We're pleased to hear your order arrived promptly, but we're very sorry to learn that one of the shoes arrived with a broken buckle.
We understand how disappointing this must have been, especially when you were expecting a new item. We're also sorry to hear about your concerns regarding the return. If you haven't already, please reach out to our Customer Service team so we can look into this further for you and review your order in more detail.
Thank you again for bringing this to our attention, and we appreciate the opportunity to resolve this for you.
The best price for my Birkenstock Eva…
The best price for my Birkenstock Eva Gizeh's prompt and efficient delivery.
30 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Timely delivery and great quality goods
2 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
The delivery was left on the front door…
The delivery was left on the front door step in view of passers by.
2 July 2026
Reply from Daniel Footwear
We're sorry to hear about your delivery experience. This is not the standard of service we expect from our delivery partners. Please contact our customer service team with your order details so we can look into this further with the courier.
Lovely quality sandals
Lovely quality sandals, made well and so comfortable and great price Recommend to buy
2 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
White Gizeh Birkenstock
Quick and efficient delivery. Beautiful and very comfortable shoes.
Very happy with my purchase.
2 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
Prompt delivery lovely shoes great…
Prompt delivery lovely shoes great quality but a little pricy
19 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
These shoes are fabulous just what I…
These shoes are fabulous just what I wanted great quality too!
1 July 2026
Reply from Daniel Footwear
Thank you so much for your review
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Good service and reliable company,will…
Good service and reliable company,will use them again.
19 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Really fast delivery
Really fast delivery! And gorgeous boots! Quickly refunded when I initially ordered a size too big!
1 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
Good price
Good price, delivered quickly. Delivery charges seem a little high, but I wouldn’t let that put me off ordering from them again. No issues with the item or the service.
1 July 2026
Reply from Daniel Footwear
Thank you so much for your review.
they didnt mention that i should pay…
they didnt mention that i should pay the tax at checkout. these is really terrible when it arrives you should pay tax!!!
I will never buy from this website and not suggest to you
19 June 2026
Reply from Daniel Footwear
Thank you for your feedback. We're sorry to hear about your disappointment.
Import duties and taxes are determined by the destination country's customs authorities and, in some cases, are not collected at checkout. We understand that unexpected charges can be frustrating, and we're sorry this impacted your experience.
We appreciate you taking the time to share your comments, and we'll review how we communicate this information to make it as clear as possible for our international customers.
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