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The Ezra Clinic Reviews 782

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and friendly demeanor, highlighting their ability to make clients feel safe, calm, and reassured throughout their journey. Many people commend the exceptional quality of service and products, noting the impressive and natural-looking results of various procedures. The overall user experience is frequently described as smooth, well-organized, and stress-free, with many appreciating the attentive care and clear explanations provided. However, some customers also noted that initial consultations could feel rushed. A few other people also felt that the outcomes were not always successful, with some experiencing more asymmetry, new issues, or requiring revision surgeries elsewhere due to scar tissue.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the extraordinary expertise and judgment of... See more

Quality

Customers had positive experiences with quality, consistently praising the natural and subtle outcomes of... See more

Product

People report positive experiences with product, often highlighting the natural-looking results and minimal... See more

User experience

Clients share positive opinions on user experience, consistently describing it as outstanding, professional,... See more

Based on these reviews

Rated 5 out of 5 stars

I leave every visit to this clinic looking much better than when I arrived. That’s why I keep going back. Highly professional, yet friendly. Extremely knowledgeable and precise. My therapist is Jo Nea... See more

Company replied

Rated 5 out of 5 stars

I had my ptosis repair surgery with Tessa Fayers a couple of weeks ago & I couldn’t be more thrilled with the results! Tessa is extremely knowledgeable in her field & throughout the whole process I fe... See more

Company replied

Rated 5 out of 5 stars

I had a lower blepharoplasty with Dr Caroline Wilde in August and I'm so happy with the results! I did lots of research beforehand and I am so glad I chose Dr Wilde. She made me feel in very safe... See more

Company replied

Rated 5 out of 5 stars

Had an upper and lower bleph with Dr Fayers and am delighted with the results. Had an initial consultation where Dr Fayers's expertise and artistry was completely obvious and from then on felt like I... See more

Company replied


Company details

  1. Plastic Surgery Clinic

Written by the company

Located on London’s Harley Street, The Ezra Clinic is an international leading centre for aesthetic eye treatments. Our consultants and nurses specialise in cosmetic eye surgery including brow lifting, cheek lifting and all forms of non-surgical treatments including lasers and injectables. All patients are given a bespoke, custom treatment plan and we are known for achieving a very natural look and for prioritising patient safety.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My recent eyelid surgery at the Ezra…

My recent eyelid surgery at the Ezra Clinic with Dr. Arnaud Potvin exceeded every expectation I had going into the procedure.

As this was my first surgery of any kind, I was understandably nervous. The team took considerable care in preparing me, walking me through each step and ensuring I felt fully reassured before, during, and after the procedure. Dr. Arnaud Potvin, the clinic's current fellow, was exceptionally thorough during consultations. He was realistic about achievable outcomes and took the time to understand precisely what I wanted, explaining how he would approach the surgery and what results I could reasonably expect.

The clinic itself has a calm, welcoming atmosphere that immediately puts you at ease, which made a significant difference given my anxiety about the procedure.

Recovery was far more manageable than I anticipated. Even with a one-year-old at home, I was able to navigate the healing process without difficulty.

The results have been transformative. My eyes look noticeably brighter, younger, and more awake, and the change has had a genuinely refreshing effect on my overall appearance. I am thrilled with the outcome and would recommend Dr. Arnaud Potvin and the Ezra Clinic without hesitation to anyone considering this procedure.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

upper blepharoplasty and brow lift

I had upper blepharoplasty and a brow lift a few weeks ago. The procedure was performed by Dr Daniel Ezra and I am absolutely thrilled with the results. Everyone in his team has been extremely helpful and kind and I felt at ease and comfortable the whole way through from booking to aftercare.
I am so happy and I really feel like I look more youthful. I still look like myself, but years younger. My only regret is that I didn’t do it a long time ago! I’m so grateful and I would have no hesitation in recommending Daniel and his team.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

recently had an upper eyelid…

recently had an upper eyelid blepharoplasty along with CO₂ laser treatment under my eyes, and I couldn’t be happier with my experience. The entire process was smooth and far more comfortable than I expected—there was virtually no pain at all.

Daniel Ezra was absolutely amazing—extremely careful, precise, and clearly very skilled. From the very beginning, he made me feel completely reassured and at ease, which made such a difference. I always felt I was in safe hands.

I’m so pleased with the results and would highly recommend this treatment and surgeon to anyone considering it.
Josephine Colicci

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Surgery - upper blepharoplasty, brow lift and malar bags

I had an upper blepharoplasty, brow lift and injections to reduce my malar bags. Dr Ezra and the clinic staff are very professional. The consultation process was carefully considered, with procedures explained and suggested to give the best outcome for my issues.
The surgery was a calm environment, Dr Ezra and the team were excellent, making one feel at ease. I had no pain afterwards and during the healing. Now 9 weeks later, I am very happy and getting positive comments about how I look. I am having more injections to complete the course to improve my malar bags which have significantly improved with just 1 injection, which I had during the procedure. I would recommend anyone wanting to have this type of surgery to visit the Ezra Clinic and get the best treatment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Nurse Jo is exceptional!

I had an exceptional experience with Nurse Jo. She has extraordinary expertise and judgment and a holistic view of enhancing one's appearance. I was astonished at the refreshed and natural outcome, which - although not my objective - was matched in unsolicited positive comments from strangers following my treatments. She is an artist and a treasure to the world of aesthetics!

10 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review for Nurse Jo, who is a valued and expert member of our team. We are delighted that your treatment has given you an enhanced, natural outcome.

Rated 5 out of 5 stars

Ms. Tessa Fayers and "The Ezra Clinic" team are exceptional!

As an Ophthalmologist based in Canada, I travelled to England specifically to further develop my knowledge and skills in Oculoplastics under the mentorship of Ms. Tessa Fayers. I had the privilege of spending three weeks with her at both "The Ezra Clinic" and "The Western Eye Hospital" in London.

During this time, I was consistently impressed by Ms. Fayers’ surgical expertise. However, what truly sets her apart is not only her clinical acumen, but her genuine dedication to her clients. She fosters open and honest conversation, ensuring that each individual feels heard and is fully informed about the nuanced risks, benefits, and expected outcomes of complex functional, reconstructive, and aesthetic procedures.

I personally witnessed Ms. Fayers go above and beyond for her patients—whether by seeking additional opinions from trusted colleagues (to ensure every possible treatment avenue had been explored), or by accommodating patient schedules to personally deliver attentive, first-class post-operative care.

Ms. Fayers is a warm, engaging, and highly skilled surgeon. I would feel entirely confident entrusting her with the care of my own family.

If you are seeking a knowledgeable, personable, and collaborative surgeon who will work closely with you to achieve the best possible outcome, I cannot recommend Ms. Fayers and the entire team at "The Ezra Clinic" highly enough.

18 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive recommendation for Tessa Fayers, we are privileged to have her as part of our team.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, so happy with the results of upper and transconjuntival lower blepharoplasty.i felt very safe in Tessas expert hands. procedure was arranged at a convenient time. Anaesthetist lovely and woke up and it was done! No pain or complications after, just a new younger, less tired looking me. i would have no hesitation in recommending, the perfect combination of precision and artistry. Thankyou so much

12 February 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for taking the time to write a review for Tessa. We are delighted to hear you felt safe and confident in her care and we wish you a continued smooth recovery.

Rated 5 out of 5 stars

I am two weeks post op for Upper Bleph…

I am two weeks post op for Upper Bleph with Tessa Fayers. Whilst I am still on my healing journey, I am already so pleased with the results and very excited to see how they look fully healed. So far the process has been exceptional. Tessa and the staff at the Ezra clinic are wonderful. Tessa is personable, warm and took the time to really understand me and what I was hoping to achieve. Julie her EA, is super efficient and always communicative. Tricia, my nurse on surgery day was so kind and looked after me very well- with one of the best cups of tea! The surgery staff made me feel very relaxed and Nurse Jo, who is on whatsapp post procedure for whenever you need reassurance- is the best. Any worries or concerns with my post op healing, she replies asap and puts me at ease. I would recommend anyone wanting upper bleph to go to Tessa. A wonderful experience so far!

29 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for taking the time to write this positive review for Tessa and the team. Your recommendation means a lot and helps to reassure others considering blepharoplasty surgery. We wish you well for your continued recovery.

Rated 5 out of 5 stars

Dr. Ezra - an exceptionally skilled oculoplastic surgeon

I recently underwent an upper blepharoplasty revision and almond eye surgery with Dr. Daniel Ezra.
A previous blepharoplasty with another surgeon left me with significant asymmetry and hollowness in my upper eyelids, as well as retraction in one lower eyelid. Dr. Ezra was able to restore much of the symmetry and natural appearance of my eyes, and I couldn’t be more pleased.
I initially sought a consultation with Dr. Ezra because of his strong credentials and the many positive reviews. During the consultation, I was reassured to find that he is highly knowledgeable and experienced in revision surgery. I appreciated his candor in explaining what could realistically be improved, given the challenges and limitations that come with revision procedures.
On the day of surgery, the nurses and anesthesiologist made me feel comfortable and safe throughout the entire process. My recovery went fairly smoothly, and any minor concerns I had were quickly addressed by Dr. Ezra or a member of his team. Many thanks to Nurse Jo and Dr. Potvin for their excellent post‑operative care.
Dr. Ezra’s PA was also very helpful and considerate when coordinating my surgery and appointment schedule, especially since I was flying in from abroad. The rest of the administrative team was equally efficient and kind.
I am very grateful to Dr. Ezra and his team for their exceptional care, professionalism, and kindness.
My only regret is not having had my original blepharoplasty done with Dr. Ezra.
I highly recommend Dr. Ezra to anyone seeking an exceptionally skilled oculoplastic surgeon.

27 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for taking the time to write this review. Daniel is experienced in performing revision surgeries for patients who have complex histories from previous procedures. We are delighted to hear you were treated with professionalism and kindness during your time with us.

Rated 5 out of 5 stars

Upper lid blepharoplasty and eyebrow lifts


I recently had upper lid blepharoplasty and eyebrow lifts with Daniel Ezra. I cannot put into words how delighted I am with the results. I am absolutely over the moon. Daniel
and his extremely professional team were exceptional and the whole procedure was pain free and aftercare so simple to follow. I would strongly recommend anyone considering either/or of these procedures to use the Ezra Clinic.

18 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your kind review and recommendation. It is wonderful to hear about the positive impact the whole team had on your experience.

Rated 5 out of 5 stars

I had the best experience at the Ezra Clinic

I had the best experience at the Ezra Clinic. From the beginning to the end of the process, the care was phenomenal from the medical team to the admin team. Of note was the care I received from Daniel Ezra - I had an upper and lower belpharoplasty with eyebrow lift. I was a complex case as I have thyroid eye disease and thus I needed an approach that both did not expose any of the sequelae of the disease as well as achieving my goals for the surgery. Professor Ezra was meticulous in his approach and achieved all my aims, whilst considering the complexity of my condition. I could not recommend him and his team more highly.

3 March 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your kind review. In clinic Daniel looks after patients with complex needs, blending aesthetics with medical and surgical expertise, we are delighted to hear this was your experience.

Rated 5 out of 5 stars

Upper bleph with Miss Tessa Fayers

I recently had an upper blepharoplasty (on one eye, to correct asymmetry) with Miss Tessa Fayers, and I'm so happy with the results! I had a very positive experience all the way through - everything went smoothly and the recovery has been very easy. The consultations with Tessa Fayers were reassuring, I could tell she was very precise and thorough. The day of the surgery was well-organised, ran perfectly on time, and I received very good care from everyone there. I chose to go with sedation, but the whole thing was painless and surprisingly quick! The stitches I got were beautifully done and have healed nicely already, and I'm only 10 days out. Getting them taken out by Nurse Jo was also painless. Thank you to the whole team at the Ezra Clinic/152 Harley Street!

27 February 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review and we are delighted to hear how happy you are with your surgery and experience at The Ezra Clinic. We wish you well for your continued recovery and healing,

Rated 5 out of 5 stars

I had an amazing experience with Nurse…

I had an amazing experience with Nurse Jo, I’d never had Botox before, she explained everything so well, I trust her completely and I’m thrilled with the results. Can’t recommend enough. Thank you Jo :)

5 December 2025
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive review and recommendation for Nurse Jo, who performs a full range of non-surgical treatments at the clinic.

Rated 5 out of 5 stars

Upper blephroplasty and Brow lift…

I recently had an upper blepharoplasty and brow lift at The Ezra Clinic with Dr Caroline Wilde, and I honestly couldn’t be happier with my experience.

From start to finish, the care and professionalism have been exceptional. Every member of staff has been warm, supportive and reassuring, making the entire journey feel smooth and well managed. Dr Wilde’s PA was incredibly helpful in arranging dates and timings that suited me, and nothing ever felt like too much trouble.

Dr Wilde herself is absolutely lovely. She explained everything clearly and kindly at every stage, ensuring I felt fully informed and completely at ease. Her calm and compassionate manner made such a difference.

I am now Day 13 post-procedure and the results are incredible. Healing so well. What stands out is that the care hasn’t simply ended after surgery — the follow-up and ongoing support have been just as attentive and thorough. Thank you so much. I researched for a long time for the best clinic and surgeon and believe I got it right.

I would wholeheartedly recommend The Ezra Clinic and Dr Wilde to anyone considering this procedure. Thank you so much.

17 February 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Caroline Wilde and for taking the time to share your positive experience at The Ezra Clinic. We wish you well for your continued recovery.

Rated 4 out of 5 stars

Caroline Wild is a wonderful choice

Caroline Wild is a wonderful choice. The clinic works as a team and manages the entire process from consultation to follow up appointments. Nurse Jo is an amazing part of the team being on hand with lots of additonal advice and guidance ranging from wound care to skin care, aesthetics and everything in between. A hugely positive and professional experience

7 January 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your praise for both Caroline and Nurse Jo, who ensure patients receive guidance and expertise, from their first contact with us, through to their post-operative care.

Rated 5 out of 5 stars

LOVE Jo Neagu

LOVE Jo Neagu. she is highly attentive, talented and likeable. best practitioner I've come across in this area. best results I've ever had!

16 January 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your recommendation for Nurse Jo, we are grateful to have her as part of our team!

Rated 5 out of 5 stars

I recently had treatments at Ezra…

I recently had treatments at Ezra Clinic with Jo Neagu and Arnaud Potvin, and I couldn’t be happier with my experience and results.

Jo performed my combination treatment with hyaluronic acid and polynucleotides, and Arnaud carried out my tear trough filler. Both are exceptionally professional, intelligent, and highly skilled practitioners. What truly stands out is not only their technical expertise, but the respect and care they show towards their patients.

From the first consultation, I felt listened to and understood. They take the time to explain everything clearly, answer questions patiently, and ensure you feel completely comfortable before proceeding. There is never any pressure only honest, thoughtful advice tailored to your individual needs.

Their eye for detail is remarkable. They place product with precision and restraint, enhancing natural features rather than changing them. The results are subtle, fresh, and beautifully balanced, exactly what I was hoping for.

They are also very approachable and responsive, always available to offer guidance or reassurance when needed. That level of professionalism combined with genuine respect for patients builds real trust.

After my upper eyelid surgery, Ezra Clinic has become my favourite and most trusted place for any skin improvement treatments. I am truly happy with all my results and would highly recommend Jo and Arnaud to anyone looking for natural, refined outcomes in safe hands.

20 February 2026
Unprompted review
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Reply from The Ezra Clinic

Thank you for your positive praise for Arnaud and Jo. Alongside surgical treatments, we offer a wide range of non-surgical treatments to enhance patients' appearance. These can be done as sole procedures, or in conjunction with surgery, so patients can achieve optimum results for themselves and their confidence.

Rated 5 out of 5 stars

Lower bleph revision

I recently underwent lower bleph revision with Dr Ezra and I couldn't be happier with the results. From the first consultation, they were incredibly thorough in explaining the procedure and potential risks. Their expertise gave me total confidence, and the outcome has significantly improved my quality of life. Highly recommend for anyone seeking Specialty care.

4 February 2026
Unprompted review
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Reply from The Ezra Clinic

Daniel and our team of consultants are ophthalmic and oculoplastic specialists. They are medical as well as aesthetic surgeons, so our patients are in experienced and safe hands, which we are delighted to helped you to feel confident and supported during your time with us.

Rated 5 out of 5 stars

Delighted

I recently had an upper blepharoplasty, eyebrow lift, and xanthelasma removal at Ezra Clinic with Caroline Wilde, and I’m absolutely delighted with the results.
From consultation to follow-up, everything was handled with professionalism and genuine care. Caroline explained each step clearly and made me feel completely comfortable and confident throughout. The results look so natural — I look refreshed and more awake without looking overdone.
Recovery was smoother than I expected, and the whole team was supportive at every stage. I would highly recommend Ezra Clinic and Caroline Wilde.

6 January 2026
Unprompted review
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Reply from The Ezra Clinic

All of our consultants at the clinic aim to provide natural, refreshed results for patients and we are delighted to hear this was your experience at the clinic. Thank you for your praise for Caroline and the team.

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