Dafteddysni Reviews 2

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 2 out of 5 stars

No food - no flexibility. But lovely girls working!

Came in at 3pm and was told there was no food. Despite asking nicely a couple of times and assuring them that we were only after a light bite - while they were preparing sandwiches in front of or us, they asserted the no food past 3pm rule strongly. I understand not doing a full menu if the chef was on a break or off. But we were starving and this being one of the few to only restaurants in the area, were desperate to get a bite after a long walk. We were a party of four, and it seems bad business to miss out on £40 for a couple of minutes sandwich prep, which is all we were after. The restaurant was almost empty aside from us, with 3 staff doing prep from the next day, so it’s not as though making a couple of sandwiches would have ruined the flow of the day. The staff were lovely aside from this, but maybe management could assure the staff that flexibility and adaptability can mean all the difference to a business. A suggestion could be per/person picnic boxes - a sandwich, crisps and cake that are available all day. Thanks very much to the lovely girls who were working anyhow!

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Aggressive, Rude And Disrespectful

I have never been to a restaurant that has treated me so rudely, disrespectfully and outright aggressively until I went to Daft Eddy's.

Upon arriving the restaurant looked nice with scenic views and spacious seating. I was there with my friend and as we entered the restaurant a man told us that they were not serving food which was fair enough as it was 10:00 pm. We were only there for a drink and after telling him this he told us that it was last orders until 10:30 and that there were no more seats left. So I asked him if we could sit down outside as there were two groups seated with 5/6 free tables outside. As if he was annoyed I had asked to sit down, he finally allowed us to sit down outside. We would have left at this point if it wasn't for us travelling 30 minutes to get to it.

I then went to the bar to order drinks as there was no sign of table service. I placed an order with a waiter and everything seemed fine. Another waiter then saw that I was waiting on my drinks to be poured and began to tell me that it was last orders. I told her that I understand however I am placing my last order. She began to become very aggressive stating that it, “was last orders,” and I politely told her that I understand and that I am waiting and trying to place my last order. This really startled me as I have never experienced this before. She then shouted to the man who had rudely met us at the door telling me to talk to him. He came over stating, "Are you giving my staff grief", I found this extremely degrading, disrespectful and rude especially since I am young and work as a waiter myself part time. After hearing this I took a step back to process it and the man got extremely close to my personal space and aggressively told me that it was, “last orders.” Something I still do not understand as I was trying to place my last order. I checked the time and it was 10:15 and I stated it was not half 10 yet. Even better was that there was a customer in front paying for a drink. He then told me where the door was which again really startled me. I was concerned that he might get even closer to my personal space, I seriously did not know what to expect next so I went back to the table with my friend, told him and left.

This was the worst restaurant experience I have ever experienced. So bad that it literally drove me to create a trust pilot account and write this review. I am still startled and I really wish that Daft Eddy's take my experience into a deep consideration!

30 June 2021
Unprompted review

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