Service is good, but very slow. You must allow plenty of time for even a small purchase, or even just a collection. I had to wait at least 20 minutes just to pick up a click and collect. I do underst... See more
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See what reviewers are saying
I ordered my bike and was promised delivery within 5 business days, but I ended up waiting a month (!!!!). The operators said they'd contact me but didn't give any specifics. It was a bad experience.... See more
Company replied
Both the service at the store and the service from Kevin over the phone regarding online orders were very helpful. Kevin was kind and patient. Kristian, who also helped, was super nice. The workers at... See more
Company replied
Having researched cycle helmets, I decided on a short list of three specific models. I found all three and in my size on Cykelexpert and my first choice on special offer (and confirmed by Pricerunner... See more
Company details
About Cykelexperten.dk A/S MEGASTORE
Written by the company
Cykelexperten.dk er Danmark største forhandler af cykler og elcykler. Etableret 1. september 2004. I dag har vi et MEGASTORE på Slotsherrensvej 103, 2720 Vanløse. Vi har 1500 m2 og over 5000 cykler på lager.
Her kan du boltre dig i cykler og udstyr. På vores website kan du bestille cykler og tilbehør og få leveret til hele landet. Hos Cykelexperten.dk kan vi levere din nye cykel lige til døren, eller du kan afhente den i vores MEGASTORE i Vanløse.
Vi står klar med råd og vejledning i forbindelse med køb af elcykel - både online og i vores butik i Vanløse
TOP KATEGORIERBørnecykler
Damecykler
Herrecykler
Elcykler
Mountainbikes
Racercykler
TOP MÆRKERSpecialized
Scott
AKTUELT LIGE NUCykeltøj
Cykelhandsker
Elcykel - DK's største udvalg
Besøg Cykelexperten.dk
Bemærk - vores cykelbutik ligger ikke i Aarhus - kun i Vanløse, men vi leverer til hele landet!
Her kan du boltre dig i cykler og udstyr. På vores website kan du bestille cykler og tilbehør og få leveret til hele landet. Hos Cykelexperten.dk kan vi levere din nye cykel lige til døren, eller du kan afhente den i vores MEGASTORE i Vanløse.
Vi står klar med råd og vejledning i forbindelse med køb af elcykel - både online og i vores butik i Vanløse
TOP KATEGORIER
TOP MÆRKER
AKTUELT LIGE NU
Besøg Cykelexperten.dk
Bemærk - vores cykelbutik ligger ikke i Aarhus - kun i Vanløse, men vi leverer til hele landet!
CYKELEXPERTEN.DK
Written by the company
- 6 ÅRS GARANTI
- Hos os får du 6 års garanti på nye cykler med servicehæftet i orden. Fordi vi sælger cykler af god kvalitet, og vi gerne vil gøre noget ekstra for vores kunder!
- 100% SAMLET
- Hos Cykelexperten.dk leverer vi ALTID din cykel 100% samlet. Uanset om du køber den med eller uden tilbehør får du cyklen leveret så den er til at køre på med det samme.
- 5000 CYKLER PÅ LAGER
- Vi har danmarks største udvalg! Over 5000+ cykler på eget lager i Vanløse! Vi både sender og sælger cykler fra adressen i Vanløse!
Contact info
Slotsherrensvej 103, 2720, Vanløse, Denmark
- 72301817
- support@cykelexperten.dk
- www.cykelexperten.dk
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Hurtig ekspedition og levering.
5 March 2022
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Anna,
Du skal have tak for din anmeldelse. Det er godt at høre, at ekspedition samt levering er forløbet som lovet. 😄
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Mvh. Kevin, Cykelexperten.dk
God service.
10 February 2022
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Jojo,
Servicen er et af vores fokuspunkter, så du skal have stor tak for din anmeldelse! 😃
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Mvh. Kevin, Cykelexperten.dk
Super god og hurtig levering og service
8 February 2022
Reply from Cykelexperten.dk A/S MEGASTORE
Hej,
Du skal have tusinde tak for din meget flotte anmeldelse! 😀
Vi går utroligt højt op i at yde en så god service som muligt, samt bliver der arbejdet meget hårdt for den hurtige levering. ⚡
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Mvh. Kevin, Cykelexperten.dk
Good service
I bought an electric bike and had issues with the chain on the highest gear. They quickly fixed it for free. I'm satisfied with the service and I'll come back for annual service of the bike.
25 January 2022
Reply from Cykelexperten.dk A/S MEGASTORE
Hi Marek,
Thank you so much for your review, it is much appreciated. We are always here to help. 😊
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Mvh. Kevin, Cykelexperten.dk
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Helle,
Servicen er et af vores hovedfokuspunkter, så du skal have tusinde tak for din flotte anmeldelse. 😃
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Mvh. Kevin, Cykelexperten.dk
Super hurtig ekspedition :-)
6 December 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Anja,
Det bare super godt at høre! 😃 Vi takker mange gange for din anmeldelse. 😊
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Mvh. Kevin, Cykelexperten.dk
Super service
3 December 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Claus,
Servicen er noget af det vi vægter allerhøjest, så du skal have stor tak for din fine anmeldelse. 😃
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Mvh. Kevin, Cykelexperten.dk
Merino glove liners as expected.
Great price, good quality, quick pick up service (product was available immediately).
29 October 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Geokemiker,
Great to hear you like our product.
We are doing everything we can to make the whole buying experience go as smooth as possible - thank you for your review. 😃👍
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Mvh. Kevin, Cykelexperten.dk
Excellent service
Bike delivered fully assembled and Daniel from customer service was of great help! Keep up the good work!
23 October 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Milan,
Thank you for your kind words - it is very much appreciated. 😃
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Mvh. Kevin, Cykelexperten.dk
Very good service
4 October 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Jose,
Thank you very much for your review!
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Mvh Mads - Cykelexperten.dk
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Frederik,
Mange tak for din anmeldelse! Vi arbejder hårdt for at yde den bedst mulige service, så det er fedt at høre😃
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Mvh Mads - Cykelexperten.dk
Great service
Very professional staff, a lot of choice of products and an efficient service. All together very satisfying, I can only recommend it!
29 August 2021
They were well informed in each…
They were well informed in each bicycle, specs, performance etc.. Price was fair, service shop seems pretty good.
👍👍👍
28 August 2021
Brian & Co levere topbrands til…
Brian & Co levere topbrands til spotpris og 6 år garanti på Cykler finder du ingen andre steder i landet.
21 August 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hej,
Tak for anmeldelsen. Håber din reservedel nåede sikkert frem og passer så din cykel kan rulle igen.
Mvh. Torben, Cykelexperten.dk
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Mariana,
Thank you very much for your review. We will take into consideration your remarks so that we can be better going forward😊
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Mvh Mads - Cykelexperten.dk
Super fin service
23 July 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hej Kristiane,
Det er vi glade for at høre. Vi gør et stort arbejde ud af vores service, så du skal have mange tak for din anmeldelse😊
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Mvh Mads - Cykelexperten.dk
Overall a good experience
Items were shipped the same day. Alternatively you can also go pick the items it up from their store if you need it fast. Good selection, staff is nice and helpful.
20 July 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hi,
Thank you very much for your review. It is very much appreciated😊
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Mvh Mads - Cykelexperten.dk
Great online purchase of bicycle.
I bought a bicycle online from their web shop and chose to pick it up myself as they did not offer free delivery however I was impressed with their store and the variety of products.
The staff was super friendly and pleasant.
The online purchase was fault free and simple.
Their prices are quite competitive.
Would highly recommend.
19 July 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hi Petar,
Thank you very much for your review. We put a lot of effort into our customer service so it's nice to see that recognized😊
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Mvh Mads - Cykelexperten.dk
No problems
No problems, good response to questions, good product selection, competitive prices, easy delivery.
21 June 2021
Reply from Cykelexperten.dk A/S MEGASTORE
Hi Eduardo,
Thank you very much for your review and the kind words!😊
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Mvh Mads - Cykelexperten.dk
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