I ordered a Shimano shifter set (7x3). The delivery was fast and the parts were well-protected. Additionally, I was surprised to receive a brake cable housing and line, I guess it was mentioned in the... See more
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Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... See more
Extremely poor customer service. They reply by email once a day. No phone, no WhatsApp, nothing. In the first order, they sent a used product while charging the price of new. In the second... See more
The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... See more
Company details
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Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!
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Strap length is very short for front light
For the front light strap length is not long enough that it can be fitted on handle bar. It's of no use.
Model - Lezyne 800 Lumens
Good job, keep it up!
The experience was good. With regard to delivery promptness, updates on delivery, product packaging and product quality.
Genuine part is available, but Info is presented in a complex manner.
I ordered a Shimano shifter set (7x3). The delivery was fast and the parts were well-protected. Additionally, I was surprised to receive a brake cable housing and line, I guess it was mentioned in the spec but written in a technical way like OT-SIS41. Any order below Rs. 2000 will have to pay delivery charges which is a very high bar. Also you have to pay the MRP price of product which is not well thought out.
Delay in pick up of part
Part Booked on 30-Jan -2025 and part picked up on 06-02-2025 and estimated delivery date now is 11-02-2025. I haven't received the item yet,
Timely delivery and prompt service
Timely delivery and prompt service. Genuine products but overpriced.
Avoid Cyclops at all costs. Item not as described and has missing…
Item not as described and has missing parts so is not usable. Return policy is grossly unfair and untrustworthy as is refund policy. No contact phone number available.
I have not got the warranty…
I have not got the warranty confirmation till date inspite of asking for it
I could find the same item at lower…
I could find the same item at lower price and better offer on other website
Vittoria auto fix tube for MTB is…
Vittoria auto fix tube for MTB is Excellent product, value for money
Really bad customer service
I ordered a pair of gloves, and it took a solid two weeks for them to arrive. But when I finally received them, I was shocked to see that the color was completely off — nothing like what was shown in the photo or described on the website.
I immediately reached out for a return, refund, or store credit, expecting some sort of decent customer service, but instead, I was left waiting for another two weeks just to have my request flat-out denied. The gloves were still in their original packaging with tags, and never worn — yet somehow, they were magically deemed “non-returnable.”
It’s beyond frustrating to deal with a company that not only fails to deliver on their promises but also offers zero support when there’s an issue. If you’re thinking about ordering from them, be prepared for terrible customer service and no accountability. Save yourself the hassle and look elsewhere.
Good site for purchasing cycle…
Good site for purchasing cycle accessories and good quality parts.
Dirty
The bib was dirty and even the elastic was dirty and dusty didn't store it properly i guess
Availability of the product and its…
Availability of the product and its pricing were the best part of my recent purchase at Cyclop.
I ordered one product on 26/08/2024…
I ordered one product on 26/08/2024 then after 11 days there is no information about delivery. Three times i sent messages there is no reply.
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