I was referred to the store by a bike fitting specialist who advised me to talk to Mick Jordan. I was advised to go for a certain bike frame size but Mick advised me to go a size up after seeing me te... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got sorted with a road bike by Mark who was very knowledgeable and helpful. Had bike (Look 785 Road bike) selected test and deposit paid all within 30 minutes and was ready for collection in two days... See more
Company replied
For me, Cycle Superstore do have a huge range of bikes and products but when you're looking for something very specific, the staff themselves each specialise in certain areas, which really worked... See more
Company replied
What a great shop, it's great to visit. A feast, and a nice coffee too. But what makes it a lovely experience is the knowledge and good advice the staff give. I can't thank Janick, Stefan, Larri... See more
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Company details
Written by the company
As Ireland’s largest cycling showroom, we stock thousands of bikes from top brands like Cube, Giant, Stevens, Look, and Brompton. Our team is dedicated to providing helpful, pressure-free service. With a huge range of accessories, clothing, and an outdoor test track, we make it easy to find your perfect ride.
Contact info
Airton Road, D24 AW96, Dublin, Ireland
- 01 463 2270
- Sales@cyclesuperstore.ie
- www.cyclesuperstore.ie
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Larisaa the sales lady was brilliant
Larisaa the sales lady was brilliant. She explained everything about the bike. She was always in touch about when the bike was ready. A really good experience 👏
21 May 2026
Reply from Cycle Superstore
Hi Geraldine,
Thanks so much for the wonderful review! We’re delighted to hear Larissa looked after you so well and kept you updated throughout your purchase. We’ll be sure to pass on your kind words to her. We really appreciate your support and hope you enjoy many great rides on your new bike.
Great service
Very helpful, friendly and informative staff. Highly recommend!
31 May 2026
Unprompted review
Reply from Cycle Superstore
Hi MarieB,
Thanks so much for the great review! We’re delighted to hear you found our team helpful, friendly, and informative. We really appreciate your recommendation and hope to see you again soon.
Recently bought a new bike here
Recently bought a new bike here , great selection to choose from , staff very knowledgeable & helpful .
Purchase and all correspondence very efficient .
Unfortunately small mishap on 2nd cycle on my new wheels which required some repairs . Staff extremely considerate & helpful .
All their Bike Gear is amazing too !
Highly recommend this store .
28 May 2026
Unprompted review
Reply from Cycle Superstore
Hi Jennie,
Thanks so much for the fantastic review! We’re delighted to hear you had a positive experience with our team and that everything was handled efficiently, including getting the small issue sorted on your new bike. We really appreciate your kind words about our staff and range of gear, and your recommendation means a lot to us.
We hope you enjoy many great rides ahead and look forward to seeing you again soon.
Had a good experience
Had a good experience. Staff very helpful but very scarce on weekends when most people would be attending the store. I love my bike though.
18 May 2026
Reply from Cycle Superstore
Hi C. C.,
Thanks for your feedback, we’re really glad to hear you’re enjoying your bike and had a good overall experience with the team. We also appreciate your comments regarding weekend staffing. We understand weekends are a busy time and your feedback has been shared with management as we continue to review staffing levels to best support customer demand.
We really appreciate your support and hope to see you again soon.
I always find the staff extremely…
I always find the staff extremely friendly.
26 May 2026
Unprompted review
Reply from Cycle Superstore
Hi Dawn,
Thanks so much for the lovely review! We’re delighted to hear you always find our staff friendly. We really appreciate your continued support and look forward to seeing you again soon.
Reply from Cycle Superstore
Hi Michelle,
Thanks so much for the great review! We’re delighted to hear you found the team helpful and enjoyed your experience with us. We really appreciate your support and hope to see you again soon.
Really helpful team
Really helpful team , bike arrived within the window they said and was assembled by their team. I had a really positive experience
14 May 2026
Reply from Cycle Superstore
Hi Paul,
Thanks so much for the great review! We’re delighted to hear your bike arrived on time and that you had such a positive experience with the team. We really appreciate your support and hope you enjoy many great rides ahead.
Amazing staff who went out of their way…
Amazing staff who went out of their way to help me .
20 May 2026
Reply from Cycle Superstore
Hi Sean,
Thanks so much for the kind words! We’re delighted to hear the team went out of their way to help you. We really appreciate your support and look forward to seeing you again soon.
Cian was incredibly helpful
Cian was incredibly helpful, talked me through all the options vs my budget, will be going back for all my future biking needs!
16 May 2026
Reply from Cycle Superstore
Hi Paul,
Thanks so much for the great review! We’re delighted to hear Cian was able to help you find the right options within your budget. We’ll be sure to pass on your kind words to him. We really appreciate your support and look forward to seeing you again for your future biking needs.
Great assistance from the staff for my…
Great assistance from the staff for my bike purchase. Highly recommend going to Cycle Superstore
13 May 2026
Reply from Cycle Superstore
Hi Martin,
Thanks so much for the great review! We’re delighted to hear our team could assist you with your bike purchase. We really appreciate the recommendation and hope you enjoy many great rides ahead.
We had dealings with 3 members of staff…
We had dealings with 3 members of staff at cycle superstore ,larissa and two other lads in which i can't remember their names off hand but all 3 were so friendly and helpful and made our purchase enjoyable and stress free,we came all the way from navan and cant see us going anywhere else in the future.
10 May 2026
Reply from Cycle Superstore
Hi Martin,
Thanks so much for the fantastic review! We’re delighted to hear Larissa and the team made your visit enjoyable and stress free. It means a lot that you travelled from Navan to visit us, and we really appreciate your support. We look forward to welcoming you back again soon.
Efficient and customer focused
28 April 2026
Reply from Cycle Superstore
Hi FG,
Thanks so much for the great review! We’re delighted to hear you found the service efficient and customer focused. We really appreciate your support and hope to see you again soon.
Excellent service as always
Excellent service as always. Great to be able to get everything a cyclist needs in a few clicks.
6 May 2026
Unprompted review
Reply from Cycle Superstore
Hi DM,
Thanks so much for the great review and continued support! We’re delighted to hear you’ve had another excellent experience and that our online store makes it easy to get everything you need. We look forward to looking after you again soon.
Reply from Cycle Superstore
Hi Artur,
Thanks for the great review! We’re delighted everything went smoothly and really appreciate your support. Hope to see you again soon.
Disappointing customer service
Hello, My wife was collecting my new full sus MTB ebike and was left waiting ages at the counter to be served by (i think) the store manager (a french guy). When she asked if she could be assisted, he's reply was rude and confrontational.
When she was finally assisted by a different member of staff, they were very helpful and everything was fine from then on.
On reflection i would be hard pushed to buy from this store again, after spending over 5K on a bike i would have expected better manners from a store manager especially when dealing with a lady.
26 April 2026
Reply from Cycle Superstore
Hi David,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your wife’s experience when collecting your new bike, particularly as this was such an important purchase. The manner and level of service described is not the standard we aim to provide, and we apologise for the frustration caused.
We’re glad to hear another member of the team was able to assist positively afterwards, but we fully appreciate that the initial interaction left a poor impression. Your comments have been shared with management and taken seriously.
We appreciate your support and hope you might consider giving us another opportunity in the future.
Very helpful sales team!
29 April 2026
Reply from Cycle Superstore
Hi Ross,
Thanks so much for the great review! We’re delighted to hear you found our sales team helpful. We really appreciate your support and hope to see you back again soon.
Great customer service
Great customer service - available to answer questions, and even helped getting bike into car
19 April 2026
Reply from Cycle Superstore
Hi Siobhan,
Thanks a million for the lovely review. We’re delighted to hear the team were able to answer your questions and give you a hand getting the bike into the car. That’s exactly the kind of service we aim to provide.
Reply from Cycle Superstore
Hi Anshu,
Thanks a lot for the review. We’re really glad to hear you had an amazing experience with our team and found the service to your liking.
Great experience buying my bike here
Great experience buying my bike here! The staff are excellent, especially Oisin, who was very honest and helped me find high-quality gear at a good price. They even installed my new accessories on the spot so I could cycle home right away! Highly recommend
12 April 2026
Reply from Cycle Superstore
Hi Liliana,
Thanks so much for the lovely review. We’re delighted to hear you had a great experience buying your bike and that Oisín was able to help you find exactly what you needed at a good price. It’s great to know the team got your new accessories fitted on the spot so you could cycle home straight away.
Really appreciate the recommendation and we hope you enjoy many great rides on your new bike!
Great experience super bike and very…
Great experience super bike and very easy to deal with
27 February 2026
Reply from Cycle Superstore
Hi Alan,
Thanks a million for the great review. We’re really glad you had a positive experience, are happy with your new bike, and found everything easy to deal with.
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