cycleGuard provided very good insurance cover for fairly severe accidental damage to my previous road bike, when I hit a pothole whilst cycling down a hill in the rain. Their "New for Old" policy co... See more
Company replied
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See what reviewers are saying
Unlike any other experience with insurance companies when having to make a claim, Cycle Guard’s process was simple, quick, straightforward and personalised. What’s more the call centre was very quick... See more
Having insurance from a company that knows the problems cyclists face on the road each day from other road uses. The possibility your bike can be stolen or damage without warning. It gives a reducti... See more
Had a great experience with Sharon with my claim. Living in London can be stressful especially when owning a valuable bike that you commute to work with. My one got stolen and Sharon was really helpfu... See more
Company replied
Company details
Information provided by various external sources
Providing insurance for the UK's cyclists for over 20 years
Contact info
United Kingdom
- www.cycleguard.co.uk
4.5
Excellent
665 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very timely and efficient
3 September 2022
Great staff and excellent service
Thank you very much CycleGuard, my first experience with your company was amazing and received an excellent service from a very professional team. Keep up the good work.
2 September 2022
Unprompted review
No bad experiences yet
No bad experiences yet. I was informed promptly about my renewal. Good to know.
23 August 2022
Cover is excellent
Cover is excellent, especially compared with other insurers, and for 2nd hand bikes.
I was not able create an online account to access the policy documents, (possibly because my junk mail filters are too strong?) but this is a flaw in the system.
In the end I was emailed the documents but it might be better to do this as standard?
22 August 2022
All very easy and smooth to claim.
21 July 2022
Straightforward effortless process with…
Straightforward effortless process with great pricing
17 August 2022
Couldn't of been more helpful.
My sister had to make the call for me cuz I am deaf. All Sorted without any proplems. So a big thanks.
12 August 2022
Excellent all around
service was quick, professional, helpful and honestly much better than I had expected it to be, seeing I was making quite a substantial claim.
Highly recommended!
10 August 2022
Unprompted review
Not the cheapest possible but insurance…
Not the cheapest possible but insurance cover was comprehensive and was easy to cover all our cycles on one policy.
5 August 2022
Jamie was always responsive and happy…
Jamie was always responsive and happy to help.
I think the process wasnt always very clear but the team always helped when I was unsure
3 August 2022
Unprompted review
Cycle Insurance
Auto renewal from my first year, and I’ve not need to claim. Price was a little higher this year, I would of thought it would of went down like car insurance, but hey Joe. However service is easy to use, documents delivered. No issues at all.
2 August 2022
It is easy to renew the policy compared…
It is easy to renew the policy compared with Insuerand Go though the objects of insurance are different.
26 July 2022
Policy auto renewed without my knowledge
22 July 2022
Very easy site to navigate
Very easy site to navigate. Clear and concise with regards cover. Plenty of options to choose from. . Would recommend.
22 July 2022
Honest and clear phone conversation
Honest and clear phone conversation. Money quickly refunded.
20 July 2022
Pointed me in the right direction with…
Pointed me in the right direction with what I needed to protect my son's bike which he can now ride where ever he wants very happy lad
16 July 2022
Nice and easy thanks
16 July 2022
Brandon was very helpful and made the…
Brandon was very helpful and made the whole process very easy. 💯 recommend
14 July 2022
Unprompted review
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