While it's a nice shop with competitive prices, partnering with DPD, which costs the customer 6,99 is a very questionable decision. My parcel is claimed to be delivered to me, and when you send email... See more
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Ordered a $3k + laptop from them. Pictures and description showed the english keyboard layout, they sent me the german layout. I called to discuss and they hung up on me as soon as I begun to tel... See more
Ordered a special configuration of a MacBook Pro (16 inch, M4 Pro, 48 GB working memory, 1 TB storage, US keyboard) on a Saturday. Tuesday morning it was ready for pickup in the Berlin store. No prepa... See more
I needed a laptop fast, and as I saw that cyberport delivers in 2-4 days, I ordered from them on a Monday, assuming that I will receive it the same week. I was very surprised to see that the lapt... See more
Company details
Written by the company
Mehr als 30.000 Produkte: Computer, Notebooks, Fernseher, Apple, iPod, Handys & Digitalkameras und vieles mehr finden Sie hier im Onlineshop von cyberport.de
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Wow, didn't expect that
Well, I ordered Thursday and get my package Friday, I didn't see that coming, everything came in good shape, I highly recommend.
Easy Peesy
easy order procedure no needless steps to complete the order
No problems & will use again.
Very simple and painless. Used for the first time, got a good price on the item and it was shipped Uber fast.
Will be using again.
Everything good
I ordered it as a gift ( Harman Kardon speaker) and unbelievable how the box arrived, they send it in the original box without any cover or protection….the box come broken and dirty…i made pictures too…very disappointed…I will never buy nothing from them.( update: They solve my problem, so I can say everything is ok, anyway they must and try to pack better…I know it’s fault most probably of the delivery company…DPD 👎🏼

Reply from Cyberport
The best speaker a ever heard
The best speaker a ever heard, I have now one at home, and 2 at work, the sound is just perfect, I dor, outdoor, super design and 8h battery, highly recommended, my friends ordered also after visiting me
it was all nice and smood
it was all nice and smood, no issues. Keep going like that.
Poor support/customer service.
Poor support/customer service.
€1,700 device ordered, used device delivered.
The Lenovo seal was broken, the warranty has been running for 3 months, instructions were missing, the device was already unpacked (no protective film), and fingerprints are everywhere.
Got offered a €35 refund on request (2% of the price)
On counter-offer, refund withdrawn by merchant and referred to return.

Reply from Cyberport
Wanted to buy apple products…never managed
Ordered one and the same item twice in less than half a year. Got it cancelled both times. Even I was checking after the order if the buying button is still working. After that- Wanted to order a MacBook. Wrote an email asking a question , never got a reply. I mean how bad this thing pretending to be a shop could be?)

Reply from Cyberport
No actions from customer service. Misleading contradiction infos. 9 months delay with the order.
After ordering the speaker in April, I’ve been experiencing constant delays with delivery date. The customer service was telling that it would arrive in two weeks. It was happening for a few months until they scheduled delievery date for Dec.
After 9 months, I still havent had it arrived although the seller still have it on they www as available to purchase. Double standards for german and non-german customers?

Reply from Cyberport
Worst company ever
Worst company ever, i tried cancelling a sale as my cpu i was looking for was sold out and these guys instead of cancelling the order, said it was sent out.. 5 days later i finally get shipping and tracking for it.. ripoff scam artists and cheats.. if you wanna deal with ass clowns then go ahead
Wrong item, no contact
Wrong item was delivered. When I wanted to send again the right one they didn’t want to agree because the offer has already finished and the price was different.
Very difficult contact with the company. I was waiting few days for mail reply or staying on the line for 30 minutes to finally talk with someone. At the end I reurned the item and order it from different store.
Don’t recommend.

Reply from Cyberport
Charge on my JBL
I want it Very much and wanted for long time untill i successed ordering this headphone.
Worst service center.
Worst service center.
I bought a 2Tb hard disk. I received a 1 TB. No possible to contact by telephone, only bots behind mails and whatsup number.
Last time ever

Reply from Cyberport
I was perfect experience
I was perfect experience, Thank you Cyberport.
The Best in all Germany !!!
New experience
Good
It was the best package for the laptop we needed and at a very good price. It is very convenient that we were able to pay for the purchase in installments.
many years buy with CyberPort
many years buy with CyberPort. great service !
I like this place
I like this place. Very professional stuff, better prices than official apple store, and they have many more things.
It a Great company reliable an…
It a Great company reliable an trustworthy and honest. There delivery system are very good
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