The CV Centre UK Reviews 

2,104
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their efficient, professional approach and consistently prompt communication throughout the entire process. Consumers note that the final documents are delivered quickly, offering a very personalized touch that easily meets high professional standards. However, some reviewers were not happy with the overall results or experienced frustrating service delays. People mentioned specific issues such as missed scheduled meetings without any notice and receiving zero job interview responses. Others felt that the delivered work fell short of expectations, lacking the real value they had hoped to receive.

What people talk about most

Service

Customers report deep satisfaction with the service, praising the high quality of work and professional... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for their professionalism,... See more

Response time

Reviewers express mixed opinions regarding response times and communication quality. Many customers report... See more

Quality

Customers consistently note positive experiences with quality, praising the highly reliable and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I've used The CV Centre, As always, they are professional, speedy and write amazing CV's and personal statement. I've dealt with James each time who is super efficient and his... See more

Company replied

Rated 5 out of 5 stars

I have used their services for the past 15 years. They are highly reliable, the quality of their work is high, they keep the time so they has always been—and continues to be—impeccable

Rated 5 out of 5 stars

James went through my CV and reviewed it in a very constructive way. Lots of great feedback without ever feeling like I was being talked down to. I had assumed, like most job hunting support, it would... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with The CV Centre. The quality of the work was outstanding — my CV and LinkedIn profile were rewritten to a much higher standard, and the result felt both professional and... See more

Company replied


Company details

  1. Resume Service
  2. Career and Education Provider
  3. Career Coach
  4. Career Guidance Service
  5. Employment Agency
  6. Life Coach

Written by the company

Britain's Top CV writing services company - established in 1998 by best-selling careers author James Innes. Our team is a mix of in-house and freelance CV writers and career experts - all of us are digital nomads working flexibly from home all over the UK and beyond. Learn more about our team at https://www.cvcentre.co.uk/about/meet-the-team We provide a whole range of career services such as; - Professional CV Writing (we pride ourselves on a tailored and personal approach starting with content all the way through design so if you want a purple CV we'll make it happen) - LinkedIn profile makeovers (rewrites) - cover letter writing service - application form completion service - personal statement writing service - free CV review calls (a real review with real advice from a real human in the form of a 15 minute call) - interview coaching (one on one interview preparation call with our interview coaches) - online reputation management (we'll provide a report on your public search and social presence with guidance on how to improve) - business photo editing (for your LinkedIn profile picture, CV photograph or LinkedIn banner image)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(2,104)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

What an easy and quick process

What an easy process this was. The only thing I found missing was the phone call that I'd paid for, but I still got a fantastic CV, Covering Letter and LinkedIn profile updates. This was all done within a few days of me handing in my CV and information. I had one minor change on my CV needed but I think it looks a lot better than my previous.
Lets see what happens now. I would definitely suggest using The CV Centre UK and will likely go back to them in the future.

5 February 2024
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Hi, Paul.
It's very kind of you to take the time to leave a review of our services and all of us here at The CV Centre really appreciate it.
We look forward to the opportunity of working with you again in the future.
Kind regards,
James

Rated 3 out of 5 stars

There service was great constant…

There service was great constant communication
my only criticism is they would just write exactly what you say and not make it stand out with fancy wording
It was awkward keep asking

30 January 2024
The CV Centre UK logo

Reply from The CV Centre UK

Many thanks for your comments, Shaun.
All feedback is useful and your thoughts are certainly interesting.
We will take a close look at our work for you to see if there is any way in which we might have been able to undertake it in a manner which better met your expectations.

Rated 5 out of 5 stars

Great service

It was a great experience working with the CV centre - I felt in safe hands throughout. Jennifer was absolutely wonderful and went the extra mile to get everything ready for me to meet a fast-approaching deadline. I was in two minds about going ahead with the service, but I'm very glad I did. I felt it was something I should be able to do by myself, but sometimes it's difficult to see yourself clearly.

4 December 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

We're delighted, Shelley, that you feel you made the right decision in working with us! We hope to have the opportunity again one day.

Rated 5 out of 5 stars

I submitted a request for review of my…

I submitted a request for review of my CV and managed to get support within the shortest time. The CV review exceeded my expectations and i must take this opportunity to appreciate the person who supported me in this, congratulations.

13 December 2023
The CV Centre UK logo

Reply from The CV Centre UK

Thank you very much indeed, Ddaiddo. Your kind comments are much appreciated.

Rated 5 out of 5 stars

Truly Personalized Service

This was by far the most professional and courteous online service I have had in long while. My writer was prompt and always consulted with me to ensure that the final documents truly reflected my views. At the end of the process, I felt a sense of ownership of what was produced, and I truly feel optimistic about the application I submitted.

13 December 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Many thanks from us all, Devon, for your kind comments on our service. You've made our day!

Rated 5 out of 5 stars

I've had my cv made by cv centre 2…

I've had my cv made by cv centre 2 times and the service been offered has always been excellent.

Really pleased with James recently doing my cv within a few hours turnaround and did an excellent Job.
Will definitely recommend always and you definitely will get interview offers that's a guarantee

4 December 2023
The CV Centre UK logo

Reply from The CV Centre UK

Thank you very much, Arshad, for being a loyal and valued client! We look forward to the next opportunity to work with you.

Rated 5 out of 5 stars

Great CV and cover letter

Great CV and cover letter. Competitively priced. Would recommend.

1 December 2023
The CV Centre UK logo

Reply from The CV Centre UK

Thank you, Inga! It's very kind of you to take the time to write and review our service.

Rated 5 out of 5 stars

Very satisfied

A very efficient, professional but also personal experience. Highly recommend.

27 November 2023
The CV Centre UK logo

Reply from The CV Centre UK

Many thanks, Mike! We wish you all the best.

Rated 5 out of 5 stars

Claire is an absolute star ...

Can't speak highly enough of the ease of process, advice given and quality of cv produced. Claire's use of language is tremendous and her ability to rapidly assimilate what you are about and how best to present it is amazing. Very responsive, speedy and wise.
Highly recommend Claire and The CV Centre.

4 December 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

A big thank-you from Claire and the rest of us here at The CV Centre, Paul!

Rated 5 out of 5 stars

James has done a great job on my CV and…

James has done a great job on my CV and made it sound so much more professional. Very impressed with how quick he done it as well. Would definitely use the services again.

27 November 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

You are very, very welcome, Elaine! It was lovely working with you.

Rated 5 out of 5 stars

An excellent professional output

This was a thoroughly engaging and effective process. Claire was wonderfully responsive and offered great insights and advice. I was very pleased with the output she produced in terms of upgrading my CV, providing LinkedIn suggestions and the quality of the covering letter.
Based on this wonderful experience, i'd thoroughly recommend The CV Centre and its team.

11 November 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Thank you so much Sebastian for your kind and comprehensive review - and your glowing recommendation of our services!

Rated 1 out of 5 stars

Was very long waiting time

Was very long waiting time, and after the draft was sent it got automatically approved (no email was received by me regarding the document was ready)

17 November 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

We're really sorry you didn't receive that email, Olga. Unfortunately, emails are not very reliable. We do always email out notifications of updates and messages on our clients' accounts to encourage them to log in to check their account with us but, sadly, some of those emails will occasionally get filtered out by over-zealous email systems. It's just a fact of modern life.

Rated 5 out of 5 stars

Seemingly pricey for me but worth it

This was the first time I ever got an online service to update my CV. It was recommended to me by a friend.

What I found extremely helpful at first was the FREE VC REVIEW. That way, I figured I would get feedback and if they highlight things that I understand, then I would opt for the most appropriate service within my price range or actually update my CV based on the feedback. To be honest, I am currently unemployed but I understand that I have to invest in myself, part of which is ensuring my CV is at its best standard. By so doing, I got the confidence to apply for the jobs I am actually qualified to apply for and I know that the way the CV has been written will definitely make me stand out.

Today I will start to apply for work and I am glad to feel this level of confidence in my CV. Thanks James for the great service you provided and ensuring you keep me in the loop.

10 November 2023
The CV Centre UK logo

Reply from The CV Centre UK

Thank you very much indeed, Jerry, for taking the time to write up this comprehensive 5-star review of our CV writing services here at The CV Centre. We really appreciate it. And please do thank your friend for us for recommending our services to you!

Rated 5 out of 5 stars

hired a liftylift 120T from CV Hire…

hired a liftylift 120T from CV Hire Centre Warwick, excellent piece of kit, matched with top service from the staff at the depot, many thanks , Nick

29 September 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Alas, this review is for the wrong business, Nick! (But we're still very pleased that you were pleased with the service!)

Rated 5 out of 5 stars

Very helpful and understanding

Very helpful and understanding. They take time to listen to your questions and reply intuitively. Overall they provide support and good advice. Highly recommend

11 October 2023
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Thanks very much indeed, Nik. Kind words.

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