Objective and detailed review
Objective and detailed review to prove that this experience is not fake. Business owners can remove google reviews, which is why businesses ask for google reviews.
Found this place 2 weeks ago. It's a local small business, so it's good to support. I will go to another local, woman owned, diverse business that I have found.
The service I received at cutting edge has been below standard.
I paid in full for alterations to 6 pairs of trousers, 2 pairs were untouched and returned to me as I had given them in, 3 pairs were ruined, 1 pair the collection date was pushed back 3 times.
My items were rushed for the cash payment. My time wasn't valued with the moving of collection date. I collected my last item unfinished.
It's not about the money for me, money can be made back. I had a similar experience to the customer who also left a not very positive review - Serena. The response from the owner is that no one is under duress to pay for the service, which is true, but new customers pay in good faith and trust you. It seems as though the customers that are cared for are ones who are bringing in designer items.
I understand that repeat customers are important, but new customers become repeat customers. The uneasy attitude of friendly, yet nonchalant attitude towards my custom is off putting.
No one in 2025 should be judging anyone based on appearance or skin colour. The richest people do not advertise it.
This is what happens when you try a new place...trial and error.
Best wishes to you cutting edge.