Currys PC World IE Reviews 

2,550
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 420 reviews, most reviewers were let down by their experience overall. Many consumers frequently struggled to contact customer support, explaining that phone lines were extremely difficult to reach and agents constantly passed callers around without solving problems. Buyers also experienced frustrating delivery delays, missing items, and large appliances arriving completely damaged or broken upon arrival at their homes. Some people were satisfied with the service, mentioning that individual staff members went above and beyond to provide very helpful and polite advice. Shoppers genuinely appreciated these warm interactions when visiting local shops for assistance with their new purchases and electronics.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, noting both functional satisfaction and severe hardware... See more

Customer service

Users describe negative interactions with customer service, highlighting endless frustration and a lack of... See more

Staff

Customers had ambiguous experiences with staff, reporting a distinct contrast between online support and... See more

Customer communications

Reviewers highlight negative aspects of contact, noting that customer service is extremely difficult to reach... See more

Delivery service

Consumers find delivery_service to be a source of deep frustration due to widespread delays and missing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Very pleasant in store experience. Spent €1400 on a new Lenovo laptop and insurance. Arrived home to find this device doesn’t come with a charger. 1) this is ridiculous, selling me a new devi... See more

Company replied

Rated 2 out of 5 stars

I had high hopes for my recent purchase, but the delivery took longer than expected, arriving nearly a week late. While the product itself works well, the frustration with the slow shipping really sou... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I have never experienced such poor customer service. On the phone for 3 hours, getting bounced around different departments where no one has a clue what's going on. Im... See more

Company replied

Rated 1 out of 5 stars

I will never buy anything ever again at Currys, and the reason is : once you make a purchase and leave the store and have any queries for starters they don't answer phones , if I visit the store th... See more

Company replied


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(2,550)

418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From just looking for a laptop, I ended up with a backpack, mouse and 3 year insurance too!!

I visited Curry’s in Blanchardstown today. Upon browsing to find the most ideal laptop, I was attended to by 12 Mohsin. I just want to extend my gratitude for your top tier service. I went from just buying a laptop and ended up with a back pack, a mouse and a 3 year insurance settled…so much to be said for such a skill!! Thanking you kindly for your service.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Speedy resolution

Order no: CIR2630487294

No confirmation email received

Update:
Issue resolved. Very helpfully.

31 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Veronica, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71507.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Currys refused a refund even after I received advise from competition and consumer protection commission

After looking on Amazon for a WiFi extender I decided I would buy locally in Currys Navan. I purchased a TP link extender which stated 433mbps. I set it up at home and it was only performing at 25mbps even right beside my router which has a wi-fi speed of 500mbps.I returned to Currys Navan and spoke to the manager Ger (who I found very rude and abrupt) she said that they would not offer a refund eventhough it was not fit for purpose and was performing at less than 10% of its stated performance.I contacted the CCPC (competition and consumer protection commission)who informed me that if the product is not fit for purpose as advised on the box I'm entitled to a refund, replacement or repair. I returned to Currys and read them the response I received from the CCPC and again spoke to Ger ( who accused me of biting the head of her ) even though all I was reading her was the response from the CCPC. She called her senior manager Anant and I said I was giving them a chance to resolve the issue and he also refused the refund, replacement or repair. Neither Ger nor Anant offered to test the product in the store to see what rate it was performing which I found surprising.I have spent a lot in Currys over the years but will purchase from Amazon going forward. I have a ticket logged with the CCPC and just need to update it following Currys response.

I feel very disappointed with the response from managers in Navan and have always recommend the store as I have worked in IT for many years and have often been asked for advise by friends and family where to buy IT related products and I would always recommend Curry's Navan before buying online if the prices were closely matched. But I wont be doing that again.

31 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. eircode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71511.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Zero stars

Spent over 1600 euros with curry’s - items supposed to be delivered today. They have not turned up - impossible to speak to a human at curry’s (I spent over an hour calling to try get an update on delivery). They have taken my money alright but not delivered the products. Appalling customer service.

Update 2/4/26 - have emailed the email address below and no response within 48 hours. I assume Tracy is an AI generated email as notice that the same word for word response is posted to all negative reviews. Terrible experience - I would never use them again.

31 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hello,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 1 out of 5 stars

Replacement Issue

Absolutely shocking experience with Currys Ireland, avoid at all costs.

I purchased a monitor that turned out to be faulty, and what followed has been over a month of delays, poor communication, and a complete lack of accountability.

First, I was told a courier would collect the item, but they didn’t show up. I took time off work just to facilitate a collection that never happened. Eventually, after chasing multiple times, the item was finally collected.

From there, things only got worse.

I received confirmation from the courier that the item had been delivered, but Currys claimed it hadn’t reached their warehouse.

After a few days with no updates, I had to chase them again myself. I still didn’t receive proper confirmation, but instead got an email saying the replacement had been shipped.

Then came the most frustrating part, I waited nearly two weeks for the replacement and had to start chasing them again for updates. Eventually, support told me that I could contact the courier myself to track it. That is completely unacceptable. Currys arranged the delivery to store, so it should have been handled entirely between them and DPD, it is THEIR responsibility to manage their delivery partners, not mine.

After more than a month, I was still left without a monitor, without clear answers, and without any real support or effort on their part. I kept being told it would be delivered “the next day”, which simply never happened. At that stage, I requested a refund because I had completely lost confidence in the company. This entire experience shows a serious lack of organisation, ownership, and customer care. Once they have your money, it feels like they simply stop caring. I will not be buying from Currys again. Save yourself the stress and shop elsewhere.

30 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Patryk, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71451.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Since posting my review about the…

Since posting my review about the faulty built in oven, the problem has not been resolved. Curry’s tech support is the worst I have ever dealt with. I spent hours on the phone been passed around with nobody willing to help.
Another two weeks have passed and Curry’s have still not resolved my problem. Their replies to reviews seem automated and they absolutely will not respond to any direct emails as they seem only interested in responding to reviews to create the illusion that they care about customers problems. I spent 600 euro on an oven that has not worked in the six weeks since I bought it

2 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi Kevin,

Thank you for providing your feedback, I can see that you have emailed us, someone will be in contact shortly. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Curry's that Burns your cash

I bought a tumble dryer from Currys yesterday, and it's been a complete disaster. The machine is so loud it could wake the dead, and even after watching the entire Lord of the Rings trilogy, my clothes were still only half dry.
I specifically drove from Wexford to Waterford to buy it, trusting Currys as I always have. When I contacted them about the issue, I was told they would only replace it in-store. That means I now have to make another two-hour round trip (plus fuel costs) because they sold me a faulty product.
Thankfully this happened while I'm in the middle of building a new house — at least now I know exactly which retailer to avoid when buying all my appliances.

30 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Alex, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71435.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Return

In December 2025, I returned the purchased speakers and have not received a refund to date. I do not recommend them.

29 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71412. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Stood there for 20 mins and asked for…

Stood there for 20 mins and asked for staff help 2 times but nobody came. Manager was too busy celebrating birthday taking whole staff from shop. Very disappointed behaviour. Wouldn’t even rate 1 star

29 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71411. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever. We went to buy an earphone. And we had a doubt about how to purchase the earphones. We asked an Indian girl, and she told us that " I am attending another customer " in a rude way. This is not the way to treat a customer.

28 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Peeter, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71410. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Avoid they take your money and order…

Avoid they take your money and order then tell you item is out of stock and wont be back in stock for another 10 days etc, cannot speak to anyone on help line.

28 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Jeanette, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71409. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

On the 14 of march 2026 I bought a beko…

On the 14 of march 2026 I bought a beko washing machine stop working I rang Currys on Tuesday still waiting on a engineer to come out no phone or text from the engineer to come out today is Friday still no word about engineer now I am going back down to curry in Waterford
Disappointed and frustrating Helen

12 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Helen, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71279.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

A follow up from my previous review …

A follow up from my previous review No contact. Got two emails and after calling curry's twice was told my pc would be collected. Nothing. Why am I not surprised. Three months now. The PC has a layer of dust on it now. Absolutely the worst service ever.

6 February 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi,

Thank you for providing a further review, I can see that you have emailed in. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Absolutely outrageous

Absolutely outrageous from start to finish. Bought €450 laptop just before Christmas and doesn’t turn on at the start of February. Dropped in for repairs and they’re claiming it’s no longer under warranty as there is ‘liquid corrosion’. Laptop has never been near liquid, was told I’d get sent pictures of the motherboard damage, never got shown these photos. Got quoted £550 to fix it. No store credit no replacement no proof of damage nothing. I’m now out of pocket €450 after a month of using the laptop and they offer absolutely no help.

5 February 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Grace, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR71081.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

They give you broken goods and all the inconvenience but no resolution

Ordered a microwave to be picked up from Currys Naas Jigginstown. After having 2 replacements (both dented) and the second one being opened and checked at the Currys store, I asked for a third replacement to be delivered to my home since driving 28kms every single time probably costs more than the delivery with no guarantee that the next one won't be dented as well. First of all, Currys system itself is bad enough that it doesn't let their staff add delivery to home and they had to ask me to get a refund and place a new order putting more money on the spot to get home delivery, no compensation or discount was offered as well for my inconvenience. On top of that, the store manager was extremely rude and had the guts to tell me that I am not losing ANY money by travelling all the way to Currys(28kms) 3 times to collect my order only to find it dented everytime and offered no help at all. I would definitely not recommend this store. Got better service at Harvey Norman and DID for sure.

19 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR70993. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Currys don't care

Washing machine was not plumbed in correctly. Massive flood in kitchen - wall is damp.Had to call emergency plumber. No response from Currys. No proper complaints procedure. Currys dont care

19 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Pauline, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR70992.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

NEVER AGAIN!

I bought a Beko oven and induction hob from this company in late December. It was fitted along with an integrated microwave, washing machine (all bought from the same store in waterford)
This amounted to over a 1000€.

The induction hob is only installed 6/7 weeks and it had failed. I have been trying without success to get either beko or Currys to send out a service call. Diabolical.

Now I have to physically drive from wexford to Waterford tomorrow to speak to someone in person!

Be very careful with these companies because they're aftercare is NON EXISTANT!

19 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Mike, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR70988.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

False prices and advertising

Terrible to deal with and cons.
No collection options when I went to a store to buy a cooker. Delivery only at a cost of €35 but all prices advertised less the delivery charge even online. Terrible experience when I asked them about false prices if I can’t collect. Staff member just smiled at me and shrugged. Never will I set foot in their store or buy from them.

18 March 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear Darren, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR70950.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Rated 1 out of 5 stars

Over a month waiting for a replacement item and still waiting

Returned a power washer that was delivered severely damaged. Used DPD(same company who delivered the package). The return was arranged by Curry's. It's been over a month and they still have not replaced the item. I have emailed numerous times and called also. I've given the address details, order number, etc to multiple customer care people. Every email /call is like starting over again. All in all, an absolute nightmare to deal with.

31/03/2026 UPDATE
So after waiting 8 weeks, 8 phone calls and numerous emails.... I can get a refund because the product is no longer in stock. So I basically lent Curry's 450 euro interest free for 8 weeks. Grand job for them. I don't recommend purchasing anything online from this crowd. And one more thing, people want solutions not a 'sorry'from customer service reps.

18 February 2026
Unprompted review
Currys PC World IE logo

Reply from Currys PC World IE

Dear David, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR70902. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look