Currys  Reviews 

Hi, I have been to Burnley curry, the old man name imtiyaz was being so rude, aggressive and misbehaving with me, before we left he said shouting DISCUSTING to us, people working in curry’s have no respect for customers, no basic manners.

Ordered ipad in store. Efficient process and collected a few days later.

I purchased an oven via the telephone sales team on Saturday morning.

I was advised that as it was Saturday the installation and delivery would have to be arranged on Monday.

I phoned on Monday to arrange installation and paid the £130 charge. Once the payment was taken I was advised that there were no installation slots available. None, at any time or date.

This left me with no choice but to cancel the order. I successfully received the refund for the oven itself but no mater who I speak to either via webchat or phone I cannot get the refund for the £130 installation charge.

I’ve currently spent over 2 hours trying to resolve however Dhruba on the webchat is constantly giving misinformation regarding my order and tried to fob me off with lies.

I’ve been very disappointed from start to finish. Unfortunately given the hassle I can’t advise ever making a purchase with Curry’s

Regards

Mark

Delivered on the day specified, the packaging taken away, great stylish looking cooker, fits ok into a small kitchen, traditional design with an ultra modern edge, connected swiftly and cooks great with a small light to let you know when the ring could still be hot after turning it off

Recently purchased am American style fridge freezer from these. The process was easy and simple. Delivered next day. Great service.

I recently purchased a fridge freezer online. All seemed okay until the delivery day arrived. I appreciate that a 2nd floor flat isn’t ideal but I was told this would not be a problem, well it was.

After the 1st failed delivery, I exchanged for a smaller fridge and rearranged delivery. I was told a refund would take 28 days. So an exchange was my only viable option. For another fridge that I didn’t want!

However I did not expect a ‘Victor Meldrew’ to be delivering this. He certainly let the entire block know that he was very unhappy as he delivered my fridge to me in pieces. He literally took off all shelves and the door?

After putting it all back together and sufficiently insulting my neighbour and myself, he left.

When I called customer services to get back the ‘difference’ in price as a refund, it took several attempts on the phone. Despite sounding like he was taking my call from a busy street whilst walking a pack of dogs, I managed to finally work something out, Only to continue chasing for days as no payment had arrived.

The webbot was equally as eventful and as the minutes turned to hours I needed a new approach. A drive by to the local store, 2 webchats later and several phone calls and yet still out of pocket, Completely ignored no matter what I said or where I went.

Price promise! Ha! Even the Curry’s own website showed it cheaper yet despite raising this within the 7 day period, my request was rejected? Are they not a UK seller with available stock? Apparently they don’t count and neither does the AO advert with again the same lower price listed?

Apparently exchanging is the same as a price promise and so I lost out yet again! So I’ve paid £699 for a £549 fridge and paid an additional £90 to have myself and my fridge abused with a delivery and install fee. Great job Currys!

So, so far I’ve wasted 2 days waiting for a delivery, had myself and my neighbour verbally abused by a nasty old man and spent hours trying to get back my price difference refund whilst now owning a fridge I never wanted.

Wanna return in 30 days! Good lucky with that! Apparently despite being delivered on the 12th and requesting a refund on the 17th of the same month apparently doesn’t quality for the 30 day return policy? It has been 5 days!? You seemed to count well enough when you took my money but now you can’t seem to count when it comes to a refund?

Since I paid for an install I’m expected to take a 5 minute video of my fridge and now wait for a decision? What exactly are you expecting my fridge to do in this video? Play fetch? Because he’s currently too busy in therapy.

So basically, I’m delivered a fridge that was plonked into a truck that was too small. Left on its side for the entire shift. Delivered at the end of day by being dragged up 2 flights of stairs in bits and not only have I been charged more than everyone else but I’ve had to fight for my refund, denied the price promise and a return and I have the joy of paying extra for the privilege??

I will update this review if Currys resolves my complaint satisfactorily. At present, after multiple attempts to resolve the issue, I am waiting on any kind of response what so ever!

Great staff, fetch my order and placed in the car for me

Choice of items and user friendly online shopping.

Thank you to Mike, Mike and Umar for your help in fixing my laptop. A professional and friendly service which always provided me with answers and advice. Thank you for your patience and kindness

Processed the sale efficiently and answered my questions quickly.

Good on line selection price matched. Delivered in a couple of days and on time with plenty of warning. Pleasant delivery crew.

Friendly reliable service

Helpful staff quick and easy purchase

Manage to get the washing machine we needed. We managed to be abel to pick it up, and take it home on the same day. For me that was stresss free. The member of staff was pleasant and helpful and nothing was a problem for him

PC was broken, repeatedly crashing. May have been a bad update, but it was disappointing.

Website is easy to use. I did a click and collect. Hassle free collection in store. Have done so multiple times and will do so again. Staff in the Brixton store are always helpful and friendly

The lady who approached me was helpful without being pushy and explained the questions I had clearly, she was an older woman who understood that I would be overwhelmed by a teenagers exasperation at having to deal with someone my age.

Helpful, quick service