Currys - Watford Reviews 

58
•
TrustScore 4 out of 5

4.2

Unit 4 Century Retail Park, Dalton Way, WD17 2SF Watford, Hertfordshire, GB

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Rated 3 out of 5 stars

Good: Quick processing between order and collect notification. Poor: Breathtakingly rude customer service at collection desk by 3 different staff members all unaware of each others interacti... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Godwin for his excellent customer service at Currys. He was very helpful, friendly, and patient in showcasing the TVs and PS5, explaining the features clearly and helping me unde... See more

Rated 5 out of 5 stars

If you are like me, someone who is NOT confident with IT always go to Currys especially if in the Watford area. You will get a warm welcome and not be brushed off. They have a reallt respectful approa... See more

Rated 5 out of 5 stars

Your customer service was on point. The lady that served me went to amazing length to give me the ultimate service😊 she gave impeccable service and was very knowledgeable. Amazing service served with... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Watford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4 Century Retail Park, Dalton Way, WD17 2SF, Watford, Hertfordshire, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

58 reviews

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4.2

All reviews

(58)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Care and respect

If you are like me, someone who is NOT confident with IT always go to Currys especially if in the Watford area. You will get a warm welcome and not be brushed off. They have a reallt respectful approach to every customer and a great sense of humour !

3 October 2026
Unprompted review
Rated 2 out of 5 stars

Great selection but poor service

While Currys offers an excellent range of products, the overall experience is let down by extremely slow customer service.
When visiting the store for assistance or information, waiting times consistently exceed 20 to 25 minutes.

During my recent order pickup, the initial staff member was unable to locate my order despite having my name and order number. Thankfully, another team member stepped in to resolve the issue and hand over my items.
The product selection is great, but the tedious delivery and service process makes it frustrating to shop here.

5 October 2026
Currys  - Watford logo

Reply from Currys - Watford

Hi Sumudu,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

It was a fantastic experience shopping…

It was a fantastic experience shopping in Currys Watford, Sales person Palak was very patient and helpful throughout our shopping trip as we were buying multiple items together. Manager Ucheet was also very kind and patient sales manager to deal with. Overall a nice experience

6 October 2026
Rated 1 out of 5 stars

POOR SERVICE

Paid for an installation, guys left before installing it properly and its leaked all over the floor. Thanks a lot Currys!!

1 October 2026
Currys  - Watford logo

Reply from Currys - Watford

Hi Andy,

We’re so sorry to learn of the poor service you have received regarding your recent installation, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks – Rich

Rated 3 out of 5 stars

Disinterested staff

Disinterested staff, luckily we knew which product we wanted.
Would have walked out but we needed the utem.

1 October 2026
Currys  - Watford logo

Reply from Currys - Watford

We appreciate your feedback and are concerned to hear about your experience with our staff. We are addressing this internally to ensure all customers receive attentive service.

Rated 5 out of 5 stars

5 stars for Godwin!!

Godwin was incredibly helpful when I came in to buy a laptop today. He found me the best model for my needs, which came in under budget too! He was patient and answered all my questions, and ensured I got the best deal for my money. Very impressed and very grateful, thank you!!

26 September 2026
Unprompted review
Rated 1 out of 5 stars

Phantom laptop delivery

I ordered a laptop in the store and was told it wasn't in store but would be delivered to the store within 7-10 days. No one contacted me to tell me it had been delivered. When I called the Customer Services number, they advised it had been delivered to the store, but when I went in the store staff took 40 mins before they decided it hadn't been delivered. I waited another 10 days then called the Customer Services number who assured it had definitely been delivered now. But on visiting the store I had exactly the same scenario. 40 mins of the staff looking for the laptop until I told the I'd had enough and want my money back.

How can a retailer in this day and age, not know when an item has been delivered, does not contact the customer and can't quickly find the item. Pathetic.

22 September 2026
Currys  - Watford logo

Reply from Currys - Watford

Hi Phil,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

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