Good: Quick processing between order and collect notification. Poor: Breathtakingly rude customer service at collection desk by 3 different staff members all unaware of each others interacti... See more
Company replied
Unit 4 Century Retail Park, Dalton Way, WD17 2SF Watford, Hertfordshire, GB
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Good: Quick processing between order and collect notification. Poor: Breathtakingly rude customer service at collection desk by 3 different staff members all unaware of each others interacti... See more
Company replied
I would like to thank Godwin for his excellent customer service at Currys. He was very helpful, friendly, and patient in showcasing the TVs and PS5, explaining the features clearly and helping me unde... See more
If you are like me, someone who is NOT confident with IT always go to Currys especially if in the Watford area. You will get a warm welcome and not be brushed off. They have a reallt respectful approa... See more
Your customer service was on point. The lady that served me went to amazing length to give me the ultimate service😊 she gave impeccable service and was very knowledgeable. Amazing service served with... See more
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Unit 4 Century Retail Park, Dalton Way, WD17 2SF, Watford, Hertfordshire, United Kingdom
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The man that helped us was very good he explained everything
Actually I have already buyed other Item last year TV and also there was good service too. At the Enfield. But I found good service in Watford
Easy ordering of ink cartridges and prompt delivery.
If you are like me, someone who is NOT confident with IT always go to Currys especially if in the Watford area. You will get a warm welcome and not be brushed off. They have a reallt respectful approach to every customer and a great sense of humour !
Welcoming staff in Branch. Directed to collection point. Served speedily. Item as described.
While Currys offers an excellent range of products, the overall experience is let down by extremely slow customer service.
When visiting the store for assistance or information, waiting times consistently exceed 20 to 25 minutes.
During my recent order pickup, the initial staff member was unable to locate my order despite having my name and order number. Thankfully, another team member stepped in to resolve the issue and hand over my items.
The product selection is great, but the tedious delivery and service process makes it frustrating to shop here.

Reply from Currys - Watford
It was a fantastic experience shopping in Currys Watford, Sales person Palak was very patient and helpful throughout our shopping trip as we were buying multiple items together. Manager Ucheet was also very kind and patient sales manager to deal with. Overall a nice experience
Yes as always I find when buying whatever from Curry's its always a 5STAR service. The staff are always polite and that means a lot.
They were very good efficient pleasant very quick
Paid for an installation, guys left before installing it properly and its leaked all over the floor. Thanks a lot Currys!!

Reply from Currys - Watford
Disinterested staff, luckily we knew which product we wanted.
Would have walked out but we needed the utem.

Reply from Currys - Watford
Godwin was incredibly helpful when I came in to buy a laptop today. He found me the best model for my needs, which came in under budget too! He was patient and answered all my questions, and ensured I got the best deal for my money. Very impressed and very grateful, thank you!!
Delivery Excellent & the two chaps very polite.
I ordered a laptop in the store and was told it wasn't in store but would be delivered to the store within 7-10 days. No one contacted me to tell me it had been delivered. When I called the Customer Services number, they advised it had been delivered to the store, but when I went in the store staff took 40 mins before they decided it hadn't been delivered. I waited another 10 days then called the Customer Services number who assured it had definitely been delivered now. But on visiting the store I had exactly the same scenario. 40 mins of the staff looking for the laptop until I told the I'd had enough and want my money back.
How can a retailer in this day and age, not know when an item has been delivered, does not contact the customer and can't quickly find the item. Pathetic.

Reply from Currys - Watford
Excellent service ordered and had it within a few hours
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