Currys - Tottenham Court Road Reviews 

Service was always phenomenal. Staff were kind to guide me through it.

Bought a laptop from Tottenham Rd, asked if I could collect a couple days later at Hemel Hempstead. Arrive at Hemel store and no one knows anything. No order has been placed. The laptop itself is across all outlets all sold out. I can’t even get a refund because the Tottenham branch aren’t taking the phones from the Hemel branch. Pretty stupid right?

When I bought I Google Pixel 10A back at end of May I was told I was eligible for a £50 Currys gift card which would be emailed to me within 30-40 days. It wasn't. Phoned helpline, they could not help as an inshore purchase. I was told to visit the store where I purchased the mobile which I did. There I was told I would be contacted. I wasn't. I visited the store again and again told I would be contacted with 48h. Again I wasn't. This became a point of principle. Rang again and wasted 40m on the phone. You can not call the store. Terrible customer service. Currys now company of last resort.

I’m trying to think of a suitable adjective to describe the customer service at this store.
They all need there P45 issued
Awful

Good information on websiteand helpful staff

salesperson, Sanjay, was very helpful and respectful of what I needed.

Good customer service, polite and helpful 💯

I bought an expensive Laptop in the Tottenham Court Road store last October. They obviously thought that I was a stupid customer because they then sold me, without my knowledge, a number of other incompatible things such as 4 times Norton Standard (why would I even want 1 when I had also bought McAfee), Cloud storage and VPN - neither of which I had asked for. Of course, this was not discoverable until 2 weeks after payment due to the Laptop being delivered with the invoice 2 weeks later. It has taken me until now to get them to refund the money which was done without even informing me that it had, at last, been paid. My strong advice to anyone wanting to purchase a PC of any description - DON'T DO SO AT CURRY'S UK - their salespersons are charlatans and the organisation doesn't even have the grace to acknowledge their behaviour. If I could attribute NO stars to this organisation, I would! Finally, if you do have need of them refunding money - for goodness sake persist, they will use every tool in the book to not respond and to certainly not repay.

The staff were polite and attentive. When I asked them questions, they responded accurately and thoroughly. Specifically, when inquiring about the product, they provided detailed and correct information. Overall, they were very courteous and helpful.

The sales person was patient and listened to my problem and acted on what I said. He also consulted another member of staff on areas he was unsure of. Overall he was knowledgeable and helpful.

Worst customer services ever with carriers Tottenham, cold road carries
In 3 months, they haven't refound my money and all the manages.They don't know what to do.They send you customer services and the customer service is nobody helps you.They send you back to the store and the store from the top to the bottom, they don't know what to do. They circuling you around like a donkey from the 3rd of June until now they cannot resolve my problem. It's crazy.

A very friendly and helpful Fred located my guarantee, found a replacement printer for my dead
one, and packed the new one in my travel case for taking home on the bus. Efficient, not at all trying to get me to buy something unnecessary, and top class service.

Muj, the Team member at the Tottenham street/Warren street was Very helpful.

I was able too purchase the item online then they notified me when it was available to pickup from the store

A swift transaction. A very considerate and professional member of staff. No fuss, perfectly
executed transaction.

Ordered online, was told the goods were ready to collect... but they weren't. Staff had to search the stockroom, and took the best part of half an hour.
But they were pleasant, and when I saw that one item was not as expected, they arranged am exchange (which turned out to be cheaper).

One other point: that need to exchange wouldn't have arisen if the details on the website gave the height and width of monitor screen in cm and inches . (the diagonal measurement isn't actually helpful now that widescreens are around>0

Massive store but no staff. Have been to the store several times as it is only located 10 minutes from my house but there is never enough staff .

Great customer service
Attentive staff
Friendly.
The tottenham court road branch is my branch. The team in the businees account section are amazing.
Even though the nearest store to me is kensington high st.